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Interviews

Q&A w/ Alex Kornilov, CEO and Founder of BETEGY

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Q&A w/ Alex Kornilov, CEO and Founder of BETEGY

 

BETEGY’S CRM integration tool is set to revolutionise how online betting companies approach advertising. Could you explain the significance of this latest development? What does this CRM integration tool offer to the market that it is currently missing?

Our innovative CRM integration tool empowers our partners to craft highly-personalised and impactful advertising content, taking advertising and marketing efficiency to unprecedented heights. By seamlessly connecting with our customers’ CRM data, this tool revolutionises the way advertising campaigns are executed, enabling effective audience engagement and enhanced customer retention.

Utilising the CRM tool involves harnessing the collected player data to dynamically tailor the creative copy of the content. This streamlined process enables the creation of personalised banners and advertising materials, considerably expediting the creative workflow.

The potential impact of this tool on businesses cannot be overstated. It serves as a crucial initial step towards executing personalised campaigns, unlocking unparalleled levels of marketing efficiency for operators. We anticipate this will lead to substantial improvements across major key performance indicators; particularly conversion and engagement rates.

What sets our tool apart from existing offerings in the market? The answer lies in its direct and seamless integration between CRM and advertisements. While numerous CRM tools are available, utilising them for advertising purposes can present challenges. Our tool bridges the gap between CRM data and creative copy, facilitating substantial enhancements in advertising campaigns and vital KPIs with just a few clicks and the right data.

 

Can you talk us through the process of a display ad campaign launch through Creative Studio? How does it differ from what operators usually develop in-house?

To illustrate the benefits, let’s compare two campaigns: one without Creative Studio and the other with it. An operator that doesn’t have Creative Studio would need to individually prepare 10 Premier League matches for their campaign. This involves creating copy, advertising banners, newsletters, and other related tasks through a lengthy chain of specialists.

Naturally, this manual and time-consuming process limits operators’ ability to focus on major events that promise substantial returns, often neglecting the specific interests of players.

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However, with Betegy and Creative Studio, the process becomes remarkably streamlined. Once templates are set, and the necessary data is entered, designers can effortlessly configure the templates. Our system then intelligently populates the fields, instantly generating many banners. A task that would typically consume 4-5 days when done manually on a small scale can now be accomplished in a matter of minutes, even on a much larger scale.

How would you describe the role of content personalisation for operators when working with player demographics? Can you provide an example of how content personalisation can be used to increase engagement among different player groups?

Time and time again, we’ve seen that personalisation works wonders, not just in the betting industry, but across all sectors. Let’s think about it on a personal level; if you receive an offer tailor-made just for you, wouldn’t you be more likely to jump on it? Absolutely!

This is not just a hunch; the data backs it up too. As soon as you start personalising your content, the cost per customer drops, and your campaigns become more efficient. Presently, demographic-focused marketing is the most commonly used form of personalisation. While one-to-one personalisation is not impossible, it can take time to establish.

Personalisation for a demographic is something a company can implement without all of the bells and whistles needed for it on an individual level. If there are 100,000 customers, they won’t create 100,000 pieces of content, but they may be able to create 40.

Let’s say, for example, we have a player that registered but didn’t deposit. By analysing their activity, we can see they’ve been checking out the Premier League and NFL pages. So, the next time they swing by, our system can greet them with banners showcasing these sports. Talk about catching their attention!

For operators, having well-defined player profiles is a game-changer. The more precise the profile, the more effective your advertising campaigns become. Picture this: a sports fan in their late 20s to early 30s, living it up on the East Coast of the US. Now, imagine showing them a banner with odds and promotions for an upcoming New York Yankees game. That’s way more likely to get them excited than some generic sports offer, right?

To what extent will this improve engagement rates? Can you give any examples of specific data or stats in this regard?

The best way to analyse this is to take a look at an operator using more personalised creative content. The numbers speak for themselves; by simply showcasing an individual game, emphasising the odds, and incorporating a compelling call-to-action, they can halt scrolling and boost the click-through rate by approximately 19%.

Of course, measuring precisely can be difficult as the KPIs will differ from operator to operator. This means it can be tricky to pull out industry-wide numbers and get an average, as they may not mean anything. Additionally, the impact depends on the quality of the creative copy deployed by an operator. While having access to top-notch creative tools and technology is essential, their effectiveness hinges on the relevance of the offering.

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I can say with confidence though that providing the correct work is put in with the product and that the offering is strong, using creative personalisation tools will give you an edge and get you ahead of your competitors.

How challenging is it to change operators’ approach to advertising in this way? How do you work around those challenges?

The issue is not getting operators on board. In fact, most operators like the idea and are impressed with the results. The question is whether or not they are ready to restructure and invest.

Our industry is unique in that it boasts consistently high margins; as such, operators don’t always see the need to change. Taking on our new CRM integration tool isn’t just for a one-off campaign; it requires operators to change their structure and how they do things. Established operators, especially those with a long history of steady returns, may not perceive an immediate incentive for change. Consequently, they might feel content with maintaining the status quo.

In my view, this approach demonstrates an inefficient use of marketing resources. Considerable amounts of money are squandered, with operators merely tossing it into the furnace without a clear strategy. By utilising our CRM tool, operators can significantly enhance efficiency, especially when supported by the right team.

While the product is not secondary and never is, marketing is the main game in our business. Everyone strives to acquire and retain users as swiftly as possible, and our product, when effectively implemented, can deliver precisely that. Once we have the opportunity to demonstrate its capabilities, most operators are eager to come on board. Nonetheless, resistance to change will always persist to some degree.

Interviews

Sweepstakes’ next chapter: Exploring global potential, US regulations and player preferences

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Sweepstakes’ next chapter: Exploring global potential, US regulations and player preferences

 

Sweepstake casinos have seemingly come out of nowhere to dominate the discourse across the US. We spoke to a number of providers who have entered the space to see what their expectations are, and how far the sweeps vertical can go alongside the traditional casino experience.

With/ Rory Kimber, Commercial Director at LuckyStreak, Daniel Mitton, Chief Business Development Officer at Sweepium and Allan Turner CEO at Cogniplay

 

What games are best received by sweepstake customers? Traditional games or more gamified titles such as boosted multipliers or big jackpot games?

RK: I would say that for live dealer, it’s a traditional genre of games that are popular with sweepstakes casinos players, and as we’ve seen, particularly Blackjack. US players are more likely to play in land-based casinos, so the authentic and human aspects of live dealer games naturally resonate well.

We’ve seen a big uptake of all our core games, which was gratifying, but that’s not to say the gamification aspect doesn’t play a role, as our leaderboards and tournaments are popular and very effective, particularly with this segment of players that are looking for more than just gameplay.

In slots it seems to depend on the brand; some operators bring in players who want traditional maths and features but an increasing number are seeing strong performance from new games with unique features that never lose your attention for a second. The providers that create games with sweepstakes players in mind will be more likely to see success.

AT: What we’re seeing is that players seem to lean towards games that feel quite traditional and familiar to them in most cases. Although, they often come with features like fixed jackpots that scale with your bet, which adds a bit more excitement to their playing experience. I would say that users are gradually getting more experimental over time, and as the prevalence of non-US based games providers increases on sweeps sites, with them applying the sweeps mechanic to their games, innovation is certainly speeding up, and this is being embraced by users.

DM: What we’re seeing from the U.S. audience is a clear preference for high-energy, feature-rich games. Titles that include interactive mechanics, boosted multipliers, or big-event style moments consistently drive the most engagement. These kinds of experiences are more immersive, more social and they give players a sense of momentum and excitement.

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That said, traditional slots and classic-style games still play an important role especially as an entry point for new users. Over time, players really respond to content that feels fresh, dynamic and packed with surprises. It’s not just about spinning, it’s about participating in an entertainment experience.

 

 

Do you tweak titles to be unique to sweepstake casinos, or does the same product respond well on traditional online casinos and social?

AT: Right now, we mostly work with studios to handle any tweaks, though in general, the classic versions of games tend to perform well across different platforms. One area that we do see more interest in the sweeps market, is in things like fishing and shooting-style games, which have a real captive audience in the US, due to the history of fish table games in the market. One tweak that a lot of brands are employing is asking their game providers to create branded games for them, which in a lot of cases tends to perform very well, particularly for the more well-known brands.

RK: We tweak our games to be compliant first and foremost, but in terms of the actual gameplay in the Live games, it’s pretty much the same.

For social casinos in particular, there are necessary changes because the number of coins people win can be enormous, so that requires some thought too. For slots, we’ve seen our providers make sure the fastest gameplay settings are defaulted, along with all their features enabled that some regulated markets don’t allow, but really a lot of the time the gameplay experience is comparable.

That being said, providers who build sweepstakes and social titles from the ground up do go about things in a different way and have those players front of mind throughout the development process and that has been successful.

DM: We’ve found that the core product translates well across both traditional online and sweepstakes platforms especially when it comes to high-quality, well-designed games. The fundamentals of engaging gameplay, strong visuals and smooth mechanics resonate just as strongly with sweepstakes players as they do in real-money or social environments.

That said, there are subtle but important differences in how players engage. In sweepstakes, we tend to see more interest in longer session times, progress-based features and community-driven elements, which slightly shifts how we position and present the content. For example, boosted multipliers and timed events do especially well in the sweeps format because they align with that desire for ongoing entertainment and personal achievement.

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Ultimately, a strong core game can succeed in both spaces. It’s about making the right adjustments to match player expectations keeping the experience fresh and engaging.

 

Do you think sweeps will become as popular throughout Europe as they are in the US?

RK: I think the elephant in the room is regulation. Sweepstakes are a popular product but are inextricably linked to what local regulation allows. For European markets where the real money industry has experienced  stringent regulations I believe there is a space for sweepstakes casinos to come in and give players an experience more comparable to what they enjoyed a few years ago. I’m no expert on the legalities of sweeps in each of these jurisdictions but I’d be very surprised if they don’t gain a foothold in the European market somewhere.

DM: There’s definitely potential but the dynamics are different. In the U.S., the appeal of sweepstakes is closely tied to accessibility and the ability to engage across most of the country, on a state by state basis. That’s given the model a unique edge in the U.S. market.

In Europe, where the digital entertainment and gaming landscape is already well-established, the path might look different but I do think there’s room for growth, especially in areas where lightweight, low-barrier gaming experiences are in demand. The key will be localization, cultural relevance and regulatory framework. The model works best when it speaks directly to the habits and preferences of each market.

AT: Personally, I think it’s all about how market conditions change in Europe in the coming years, particularly with regards to regulation. In the US sweeps has become particularly popular because it has filled the void left by the fact there are still so few regulated states for real-money gaming. Does this void exist in Europe in the same way? Well, no, not in most countries, not now anyway. However, should regulators continue their current path to over-regulation, who knows how that will end up. There are already several sweeps’ sites operating in a few European markets, that are already quite over-regulated, and that trend could well continue apace.

 

Sweepstake casinos have shot to popularity in a swift time frame. Where do you think they’ll be in 5 years’ time?

AT: This is the billion-dollar question on everyone’s lips right now, with regards to sweeps, it’s certainly a question we get asked a lot! Obviously, there is a lot of noise about sweeps at the moment, and a huge number of variables to consider, and its’ anyone’s guess how it will all turn out in the end. Ultimately there is a huge demand in the US for online gaming products, and it seems logical, as part of free market economic theory that unless regulated gaming can progress much more quickly than it is now.

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RK: Well again the obvious answer is what US regulators do – both in terms of the speed of opening up new states to online casinos, to how they respond to the growth of the sweepstakes sector. If things carry on largely the same I can see sweepstakes being at a similar level in terms of market share, perhaps even growing as more providers and new operators enter the market and improve the product offering.

I think overall it will be a balance, as certain areas in the US close off sweepstakes, other markets round the world will open up, so I see a steady path ahead on a global level – although perhaps not a repeat of the explosion we’ve just witnessed. Social is a different kettle of fish: I believe it will continue to grow rapidly and become linked in more interesting ways with the acquisition activities and  loyalty programmes of real money gambling companies, whether they be land based or online.

DM: Looking five years ahead, I see sweepstakes platforms evolving into full-scale entertainment hubs. The future isn’t just about gameplay, it’s about creating connected, content-rich environments that bring together digital experiences, creator-driven events and community engagement.

We’re building platforms where people don’t just come to play, they come to interact, explore and be part of a larger digital culture. That could mean live-hosted experiences, interactive tournaments or even crossovers with music, sports or media. The sweepstakes format is incredibly flexible and that gives us the ability to adapt fast and scale with the culture. In short, we’re not just part of the digital entertainment world, we’re helping shape where it’s going next.

 

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Interviews

Built for the branded reality – RubyPlay’s high velocity approach to the US market

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Built for the branded reality - RubyPlay’s high velocity approach to the US market

 

With localisation, speed to market, and cross-state scalability at the heart of its strategy, RubyPlay is proving that relevance—and results—come from understanding both the player and the moment. Dr. Eyal Loz, Chief Product Officer at RubyPlay, discusses the company’s fast growing US presence and how its agile, insight-driven approach is resonating with players and operators alike. From crafting bespoke branded content to rolling out favoured mechanics with modern twists, RubyPlay is positioning itself as a key partner in the evolving iGaming landscape.

 

Just a few months into RubyPlay’s US journey, how has player response shaped your perception of the market? And how will these insights shape your roadmap going forward?

We see very strong player preferences to games that combine a Hold and Spin mechanic with perceived persistence. We also see that American players respond well to classic themes with a clear modern flavour. None of this was very surprising, as we are very well tuned with the preferences of players in America. The RubyPlay offering was always optimised for American players, and it’s nice to see that our roll out is working so well, as we expected it to.
We also explored a handful of innovative mechanics that are less prevalent in traditional land-based casinos, and we are happy to see that these were also well received.

 

Titles like Mad Hit® Diamonds and Diamond Explosions 7s® SE are a few of your early standouts. What do you think is making these games click with the US audience compared to other markets?

These two titles are solid performers in all markets, so we had high expectations to see these perform very well with American players. Both these mechanics have all the elements that make for a strong US title – Hold and Spin, perceived persistency, Buy Feature and a solid art package with a classic yet modern feel.

 

The US iGaming market is unique, not just in regulation, but in how players engage with content. How does your strategy for the US differ from other global regions and how do you maintain global competitiveness while staying locally relevant?

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It’s important to remember that top performing mechanics tend to transcend time and space. Hold and Spin mechanics have performed well in almost all markets since they were introduced over 10 years ago. What makes a specific game more relevant to one specific region is the theme and flow of the game. For example, games featuring mahjong tiles will perform well in South East Asia but will not perform to the same level of success in the US. Similarly, games with strong Egyptian themes will not perform in Asia but have a good potential in the US.
RubyPlay’s superpower is in our velocity and adaptability. We are able to identify opportunities with operators to support their brand identity and create specialised bespoke content for them, taking into consideration elements such as the relevance of that theme to the market, and the brand of the operator. We live in a branded reality, and we consider our client’s brand a top priority.

 

You’ve spoken about empowering brands through strong partnerships. How do you approach collaboration in the US market to ensure both RubyPlay and its partners succeed?

Brands are a lifestyle in the USA. We have to understand this first in order to reach the audience in the way that our US partners take as second nature. By focusing on building high velocity, we are able to create relevant bespoke content for our partners that is unique to their needs.

Velocity is really important because branding opportunities don’t last very long. When a client negotiates a collaboration between their brand and a 3rd party, the deal will always close very late and will not last very long. Our ability to be in tune with the reality of such short deliveries on tight schedules, measured in weeks, not years, has given us a disproportionate advantage.

We have a stronger awareness of special events, whether sports, holidays, or cultural, and our responsiveness allow us to always stay relevant through our portfolio or bespoke content with the timings of such events in mind.

 

What role does localisation play in your expansion strategy?

Localisation is absolutely crucial. As I mentioned before, the combination of a robust and large variety of game mechanics, combined with the ability to minimise time to market thematically, we are able to always stay relevant to new markets we started operating in. When entering a new market, it’s hard to predict what is going to work, so building velocity, and keeping an open mind is key.

 

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With more states opening up, how is RubyPlay preparing to scale its presence across the country? Any new or upcoming experiences or innovations players and partners can expect this year?

We are well on our way to enter Pennsylvania and West Virginia as we are well aware that US. operators are heavily focused on a cross-state strategy regarding promotions. If we can support this by having the top states, we ensure a stronger and more effective experience for players with branding in mind. After all, markets are one of the most important product features.

Other than that, we are planning to roll out our Awarded Feature with many of our direct clients. This will allow operators to award the Buy Feature for free via a back-office campaign. We saw this can be very effective in branding, retention and acquisition, and allow operators to either award players with the best part of the gaming experience, or up-sell promotions via their CRMs.

I’m very excited to see the impact the Awarded Feature will have with our partners on all areas of their business.

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Interviews

Betbazar Explores Cricket in iGaming: What Operators Need to Know

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Betbazar Explores Cricket in iGaming: What Operators Need to Know

 

Revolutionising Cricket Premier League: Max Sevostianov – COO at Betbazar, shares insights on how AI-Cricket and hyper-local data products are helping Operators engage, convert, and retain players year-round

With the start of the Premier League cricket season in India, what key trends are you seeing in the iGaming industry around this sport?

We’re witnessing explosive demand for faster, more immersive cricket content. Ball-by-ball gaming is really taking off, driven by players who crave real-time action and micro-engagements. This has pushed Operators to double down on mobile-first experiences — speed, accessibility, and UX are everything in this space.

Another standout trend is hyper-localisation. It’s no longer enough to offer cricket content in English — platforms are integrating regional languages, tailoring promotions based on local fandoms, and weaving in fantasy-style formats that resonate deeply with Indian audiences.

Perhaps the biggest shift we’re seeing is strategic: cricket is evolving from a seasonal event to a sustainable, year-round revenue channel. Operators aren’t just riding the IPL wave — they’re building ecosystems around domestic leagues, international fixtures, and even niche formats, ensuring engagement doesn’t drop off after the final.

 

Do you think the league will trigger a revenue surge for South Asian Operators? What should they focus on to make the most of this opportunity?

Absolutely — the Premier League is essentially Black Friday for cricket in India and the wider South Asian market. It’s the peak of the calendar, where user engagement and volumes skyrocket. But high traffic alone doesn’t guarantee high returns.

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To truly capitalize on this opportunity, Operators need robust infrastructure. That means rock-solid uptime, especially during critical moments like the toss or final overs when activity spikes. Fast bet settlements, wide market coverage — from traditional formats to more niche or prop bets — and content that keeps users hooked, like virtuals or eCricket, are all must-haves.

This season, the winners won’t just be those with the most users — they’ll be the ones who can scale seamlessly, automate efficiently, and deliver content that’s as thrilling as the match itself.

 

What cricket-related products are currently making the biggest impact in the iGaming market?

Three products are really making waves right now.

First, Virtual (AI) and eCricket formats are proving to be game-changers. These always-on experiences keep players engaged even between live matches, maintaining momentum throughout the season and beyond.

Second, high-frequency data feeds are unlocking a new level of interactivity. Instant markets, player props, and ball-by-ball gaming are now the norm, providing users with a dynamic and deeply immersive experience, especially appealing to mobile users who seek fast, responsive gameplay.

Finally, localised and gamified content is crucial. We’re seeing strong traction with fantasy-style elements and UI’s designed specifically for cricket fans. When combined with regional language support and tailored promotions, this kind of personalisation boosts both engagement and long-term retention.

These innovations are driving serious volume — and, more importantly, keeping players coming back.

 

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Betbazar recently launched a new product – AI Cricket. Can you walk us through its key features and what makes it so promising?

AI-Cricket is the latest innovation on Betbazar’s marketplace, and it’s setting a new benchmark for virtual sports. At its core, it delivers 24/7 AI-powered cricket matches with realistic gameplay that mirrors live action — from batting styles to fielding dynamics — all generated by advanced algorithms.

What truly sets AI Cricket apart is its end-to-end automation. Everything from match creation to odds generation is fully automated, allowing Operators to run with minimal overhead and maintain a consistent 8% margin, without the need for manual trading.

On the user side, it’s all about engagement. The product supports fantasy-inspired modes and even customisable avatars, offering a highly immersive experience that feels fresh every time. And because it’s always available, it gives Operators a powerful tool to drive retention, even during downtime in the real-world sports calendar.

So AI-Cricket blends innovation with profitability, making it a standout product for today’s cricket-focused iGaming market.

 

Сricket coverage in Betbazar’s Live Data Feed is described as unique. How broad is the coverage, and what specific advantages does it offer to operators?

Betbazar’s Live Data Feed offers one of the most comprehensive and operator-friendly cricket solutions in the market today. We’re talking about 15,000+ pre-match and over 9,000 live Cricket & Kabaddi Events, and an additional 10,000+ AI Cricket events each year — a scale that ensures operators can engage users year-round.

But what really sets it apart is the quality behind the quantity. Settlement times for top events are incredibly fast, typically within five minutes after the match, giving players confidence and keeping the gaming process flow smooth.

From a technical perspective, we’ve built it for performance, featuring low-latency updates, a high SLA for reliability, and customisable margins that allow Operators to fine-tune their offerings to suit different markets and risk profiles.

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In short, it’s a powerful, high-performance data solution designed to meet the fast-paced demands of modern cricket, enabling operators to stay ahead of the game.

 

About Betbazar

Betbazar is a B2B worldwide iGaming marketplace which has set a new sales standard, sourcing specialist iGaming products and advising on their role within existing strategies to deliver growth to our partners. The company’s ambition is to build a digital iGaming marketplace that connects creators with operators, accelerating growth through best-in-class products. 

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