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Gaming Laboratories International (GLI®) Elevates Key Leaders to Drive World-Class Customer Experience

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Gaming Laboratories International (GLI®) Elevates Key Leaders to Drive World-Class Customer Experience

 

Gaming Laboratories International (GLI®) is pleased to announce the strategic promotions of four exceptional leaders within the organization: Mackenzie Haugh, Chief Delivery Officer; James Boje, Managing Director, EMEA; Devon Dalbock, Chief Operating Officer, EMEA; and Martin Britton, Chairman, EMEA. These promotions reflect GLI’s commitment to world-class delivery and outstanding customer service for all its nearly 2,000 clients globally.

“These are trusted, exceptional leaders within our organization; their contributions are vital to our ongoing efforts to drive global consistency, providing a world-class delivery and customer experience for each of our clients, no matter the size or volume of submissions,” said GLI President & CEO James Maida. “We maintain this ongoing commitment to our customers by tirelessly enhancing testing strategies, processes and tools, training, and innovative solutions, and ensuring we have the highest caliber leadership driving the business forward. This commitment allows us to continue to advance and enhance our client and customer experience well into the future.”

Mackenzie Haugh – Chief Delivery Officer
Mackenzie Haugh has been with GLI for more than 20 years and was previously Vice President of Engineering. Haugh has extensive hands-on experience in the regulatory compliance testing of games, platforms, systems, hardware, protocols and peripherals for land-based lottery, online, mobile, and sports betting products. He believes in customized service-delivery experiences for customers, and leads his teams with passion, skill, and innovation. In the January 2020 issue of Global Gaming Business, he was named one of its “25 people to watch.”

James Boje – Managing Director, EMEA
James Boje has more than 35 years of experience in the gaming and hospitality industry, was previously GLI’s Chief Operating Officer for the EMEA region, and has held key positions with IGT, CPI and Aristocrat. He came to GLI in 2021 and has been working with key stakeholders including commercial teams and key client accounts to ensure transparent and smooth support service across all geographies. He believes in driving excellent customer service through employee engagement and fostering collaboration with global partners internally to drive excellence.

Devon Dalbock – Chief Operating Officer, EMEA
Devon Dalbock has been with GLI since 2016 as General Manager, where he was responsible for GLI’s African and Indian operations, working with regulators in various jurisdictions on current technical standards and new developments. He has over 35 years of senior executive and management experience, with the past 15 years in the gaming industry. He is also recognized as an award-winning speaker and spokesperson. He will serve as Chief Operating Officer to the EMEA region and is located in the Netherlands office.

Martin Britton – Chairman, EMEA
Martin Britton, former Managing Director of EMEA, will be moving to a new role as EMEA Chairman. He has been a cornerstone of the organization’s growth in EMEA through his tireless work in new acquisitions, his work in preparing newly promoted team members for their new roles, and his sincere dedication to every office and employee throughout GLI’s network of labs. He will continue to focus on GLI’s global strategic direction and provide counsel and insight as EMEA continues to advance.

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Maryland Lottery and Gaming Comission Selects Intralot for Lottery System Contract

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Intralot S.A. informs the investor community and its stakeholders that on July 15, 2025 the Maryland Lottery and Gaming Control Commission approved the recommendation to award a new Lottery Central Monitoring and Control System (LCMCS) contract to its US subsidiary, Intralot, Inc. following a competitive bidding process.

The vendor awarded the contract will manufacture the counter terminals and self-service vending machines that sell tickets at 4,300 Maryland Lottery retailer points of sale; develops the software that runs the system’s sales and accounting functions; and provide numerous related services that are necessary to operate the Maryland Lottery. The term of the contract is 10 years with a possible 5+1 year extension.

As part its proposal to the State, Intralot has engaged nine local business enterprises (MBE) to service the Maryland Lottery contract. Historically, vendors have used fewer MBE partners, but Intralot believes its new approach will create far greater opportunities for local communities.

Intralot’s financial proposal corresponds to a total estimated contract term price of $260,393,946.

The Gaming Control Commission’s approval is an intermediary step in the award process for
approving any future contract.

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ISI Sports Partners with Canton Gaming to Launch Retail Sportsbook at The Greene Turtle

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Global race and sportsbook technology provider Internet Sports International (ISI) has entered into a partnership with Canton Gaming LLC, a retail sports wagering facility located at The Greene Turtle in Baltimore, Maryland. ISI is powering the retail sports wagering operation using its award-winning sportsbook system.

The Greene Turtle Sportsbook is now live, offering patrons a thrilling experience to wager on their favorite sporting events with real-time odds and live-action updates. The automated sportsbook kiosks feature a broad range of betting propositions suitable for both novice and veteran bettors alike.

“ISI Sports is the perfect partner to elevate our sportsbook offerings. In a competitive industry, ISI’s state-of-the-art kiosks enable us to set new service standards and continuously innovate for our guests’ entertainment. The seamless process from negotiations to opening was remarkable, thanks to ISI’s outstanding service,” said Jay Sapperstein, owner of Canton Gaming.

The Greene Turtle has been accepting sports wagers for two seasons and has now upgraded all 10 of its sports betting kiosks with ISI’s proven software. In the near future, the sportsbook plans to offer an increasing array of tailored betting options to meet the evolving preferences of Maryland customers.

“ISI’s advanced technology, combined with 25 years of industry experience, allows us to quickly support both start-up operations and providers transitioning from exiting platforms,” said Ernest Matthews, Vice President and General Counsel.

“With multiple sportsbook providers leaving markets across the US, more retail casino clients are seeking innovative, cost-effective ways to establish or replace their sports betting operations. Their existing hardware can often be reused, significantly reducing initial investment. The recent rollout went flawlessly, thanks to the top-tier facility and staff. We look forward to a long-term partnership, as we are confident that ISI is here for the long haul in retail sports betting,” Matthews added.

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NYC Council Rejects Bally’s $4B Bronx Casino Bid

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The New York City Council has rejected Bally’s land-use rezoning proposal for its planned $4 billion Bronx casino.

The City Council voted 29-9, with four abstentions, against gaming giant Bally’s request to rezone parkland for commercial use at the Bally’s Golf Links at Ferry Point property it operates in the Bronx. The move effectively ended Bally’s shot to secure the required land use and other zoning approvals needed for winning a casino license. The motion to disapprove of Bally’s request was put forward by Bronx Councilwoman Kristy Marmorato.

The proposed $4 billion Bally’s Bronx hotel and casino resort, totaling more than 3 million square feet, was planned for roughly 16 acres of parking lots and the practice green area at Bally’s Golf Links at Ferry Point. The complex’s design includes a 500,000-square-foot casino with 3500 gaming machines and 250 table games, a 500-room upscale hotel and a 2000-person event center.

Bally’s, in its official application filed in late June with the New York State Gaming Commission, called Bally’s Bronx a “once-in-a-generation” investment. “This development represents an audacious vision to develop a former landfill and transform it into an economic engine for the Bronx — the borough’s single largest private development.”

Without Bally’s in the running, the field of New York casino contenders narrows to seven. Three developers previously ended their plans, including the $12 billion Hudson Yards West casino proposal from Related Cos., Oxford Properties and Wynn Resorts. The group dropped its bid following strong community opposition.

Three casino licenses are available for the downstate region that includes New York City. A viable bidder would have to secure a two-thirds majority vote from a community advisory committee before a proposal could advance to the next round and be considered by the state’s Gaming Facility Location Board, which will make its final decision by Dec. 1. In addition to a $1 million filing fee, the teams selected would each have to pay a $500 million license fee while also meeting the requirement of a $500 million minimum capital investment.

If none of the bids secures enough committee votes, the state will not issue any licenses.

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