Latest News
White Hat Gaming’s PAM goes live with Bally’s in 6 states in under 3 months

Ultra-fast rollout sees New York becomes latest launch for operator
Leading iGaming platform provider White Hat Gaming has again demonstrated its highly agile and efficient operations following the sixth deployment of its market-leading PAM in just three months with Bally’s Corporation.
Players in New York are the latest to benefit from Bally’s enhanced sportsbook offering powered by White Hat’s PAM after recent rollouts in Indiana, Colorado, Virginia, Arizona and Ohio.
The company’s ability to deploy several high-profile platform integrations in a short period of time highlights the overall quality of its PAM offering. Tested to the highest standards, it is highly scalable and flexible to meet the stringent demands of operators across the US and beyond.
White Hat’s solution is underpinned by its award-winning and innovative Traveling Walet™ functionality, which allows online customers of Bally’s to access their same App, account balance, bonuses and loyalty offers across multiple states for a simplified user experience.
Additional services included within the overall PAM are CRM marketing support, a proprietary cashier, extensive payment options, 24/7 customer support and a comprehensive range of player protection tools.
White Hat Gaming is expected to announce further state rollouts with Bally’s across the US imminently, with planned launches close to completion.
Phil Gelvan, CEO at White Hat Gaming, said: “Delivering our PAM to Bally’s across six states in under three months is an incredible achievement. It speaks volumes about our ability to move fast in this industry and provide operators with the tech stack required to launch quickly and smoothly.
“Our hard work in supporting the Bally’s team is far from over with more state launches planned. It’s an exciting period for us as we continue to grow our US footprint in record time.”
Robeson Reeves, CEO at Bally’s, said: “The team at White Hat Gaming has done an incredible job in facilitating numerous state launches in quick succession. They have accelerated our growth strategy as we look to strengthen our online footprint alongside the existing retail presence we hold.
“We are thoroughly looking forward to revealing more launches over the coming weeks, as we continue to build on our mission to become the premier, full-service, vertically integrated casinos and resorts, online sports betting, and iGaming company.”
Compliance Updates
Jackpot Digital Receives License to Install Three Jackpot Blitz(R) ETGs at Jackson Rancheria Casino Resort in California

Jackpot Digital has announced that it has received licensing approval from the Jackson Rancheria Tribal Gaming Agency, the regulator for Jackson Rancheria Casino Resort located in Jackson, California. The vendor’s license was the final step required for the Company to install Jackpot Blitz ETGs at Jackson Rancheria. The Company is now scheduling installation for three of its next-generation, dealerless Jackpot Blitz ETGs at the property.
Each new table installed will represent additional monthly recurring revenue to the Company.
In addition to Jackpot’s cruise ship customers, which include Carnival Cruises, Virgin Voyages, Princess Cruises, Holland America, AIDA, and Costa Cruises, Jackpot has announced land-based installations or orders in 12 states and territories in the US and growing, including California, Kansas, Louisiana, Michigan, Minnesota, Mississippi, Montana, Nevada, Oregon, South Dakota, US Virgin Islands, Washington, as well as several international jurisdictions.
Canada
iGaming Ontario to Request Proposals for a Centralized Self-Exclusion Solution in Early 2024

iGaming Ontario (iGO)’s vision is to lead the world’s best gaming market, which includes building a safer and more enjoyable experience for all igaming players in Ontario. To support players who decide to stop or take a break from gambling, iGO is going to issue a request for proposals (RFP) in early 2024 for a centralized self-exclusion solution that will enable a player to self-exclude from all Ontario regulated igaming operators in a single registration process.
Given the coordinated nature of the program across all regulated igaming operators, including Ontario Lottery and Gaming Corporation (OLG)’s igaming site, the successful bidder will be expected to develop and implement a centralized self-exclusion system that integrates with all operator systems and supports players’ self-exclusion registration, renewal, and reinstatement.
The following are iGO’s principles for centralized self-exclusion:
PLAYER FOCUSED – to provide options to players to support their commitment to take a break, to ensure processes are easy to use with minimal barriers and challenges, and to offer a seamless connection to relevant support services.
SUPPORTIVE – to deliver and execute the program in a non-stigmatized, non-judgmental manner; to be supportive and encouraging so that players feel good about registering in self-exclusion.
TRANSPARENT – to ensure expectations and consequences for players and Operators are clear and information is comprehensive and well-promoted.
SECURE – to ensure player information is securely protected and shared only with relevant employees for the purposes of administering the program.
ROBUST – to implement strong processes and procedures bolstered by secure, responsive, and highly available technology to enable an effective program that supports a player’s goals.
VIABLE – to develop systems and procedures that are manageable and practical for Operators to implement.
With these principles in mind, iGO is seeking interest from responsive and nimble companies that are able to build modern, innovative, secure cloud-based SaaS solutions that are high-profile, public-facing and critically important to building and maintaining the trust and confidence of a wide range of stakeholders. The successful bidder will partner with iGO on a multi-year program to develop best-in-class user experiences by leveraging modern, innovative technology.
Some features for an effective centralized self-exclusion solution include:
- Allowing players to create and manage their self-exclusion profile and including Know Your Client (KYC) identity verification
- Providing players with easy access to self-exclusion at any time including while they are gambling on any regulated igaming website
- Having registration, renewal, and reinstatement processes that are intuitive, simple and offer supporting information.
Latest News
A $1 Million Amenity is Coming to the Former Buffet Space at Golden Nugget Casino Biloxi

Golden Nugget Casino Biloxi was one of several Coast casinos where the buffet didn’t return after the pandemic, and now that space is about to be repurposed.
Golden Nugget and DraftKings announced Tuesday the addition of a high-tech retail sportsbook area that will open in January.
“We are in the process of building that now,” said general manager Chett Harrison. The plan is to invest about $1 million and have the new area ready by early January for the playoff games and the Super Bowl.
“It’s going to be a grand place to watch a game,” he said.
A portion of the former buffet area will become the expansive DraftKings Sportsbook, with video walls and state-of-the-art LED screens that he said will be “the largest seamless screen on the Mississippi Gulf Coast”.
The viewing area will get about 40 of the big, comfortable lounge chairs, he said, and food and drinks will be available during the big games. Placing a bet will be streamlined by 17 live betting kiosks and five betting windows.
The sportsbook at Golden Nugget Casino Biloxi now is powered by DraftKings’ products and technology after the company bought out the former supplier of the services at the Biloxi casino.
Customers will have access to many of the same features available on the DraftKings Sportsbook app, allowing them to place same game parlays, prop bets and a variety of in-play betting options.
“Together with the leadership team at DraftKings, we are creating an amenity that patrons can enjoy, while offering sports fans an unparalleled sports betting experience at one of the top entertainment destinations in Mississippi,” Harrison said.
The current sportsbook and kiosks remain open while the new area is under construction. The new sportsbook will fill half of the former buffet at Golden Nugget Biloxi.
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