Compliance Updates
PA Gaming Control Board Enhances Self-exclusion Tools to Assist Individuals with a Gambling Disorder

The Pennsylvania Gaming Control Board (Board) announced it has launched a more user-friendly online system that enables individuals with a gambling disorder to self-exclude from participating in any gambling activity regulated by the Board.
The Self-Exclusion Program began in 2006 to permit individuals to ban themselves from entering and gambling at Pennsylvania casinos. The program was expanded after the passage in 2017 of the Gaming Expansion Act. Three additional self-exclusion programs are now available for iGaming (including online sports wagering), Video Gaming Terminals (VGTs) at truck stops, and online Fantasy Sports.
While a person is self-excluded, gaming facilities and operators in the Commonwealth must refuse wagers from and deny any gaming privileges to that person. If an individual on a list is found to be participating in gaming activities in Pennsylvania, they may be charged with criminal trespass and any gambling winnings are confiscated.
Individuals who wish to enroll online for a self-exclusion program can now simply complete the enrollment online by going to https://responsibleplay.pa.gov. At that site, individuals can:
- enroll in one, several, or all self-exclusion programs;
- request removal from the casino self-exclusion program;
- extend the period of their self-exclusion ban period;
- view their self-exclusion documents and status in real-time;
- update their personal information (i.e. name change/address change); and,
- access links to gambling disorder information and the helpline.
For identity verification purposes and to ensure confidentiality, individuals enrolling in a self-exclusion program must upload a “selfie” picture, a picture of their photo ID, and must receive Lexis Nexis verification during the enrollment process.
The Self-Exclusion programs are just one of the ways in which the Board’s Office of Compulsive and Problem Gambling (OCPG) is making sure that gaming is fair and safe. The Director of the OCPG also ensures that the casinos and the online gaming operators have an approved compulsive and problem gambling plan. Each plan details:
- the training of casino and online operator employees on the signs and symptoms of gambling disorder and responsible gaming programs;
- policies and procedures on identifying those with potential harmful behavior and the identification and removal of underage, self-excluded, and excluded individuals who have engaged in gaming activities;
- responsible advertising policies;
- the casino and online operator’s participation in outreach programs.
In addition, all online games (casino-type, sports wagering, and fantasy) have options on their sites that would enable the player to place self-imposed limits on deposits, wagers, spend and play time.
The OCPG has also worked with the PGCB’s Office of Communications to develop the public health educational campaigns, “What’s Really at Stake” and “Don’t Gamble with Kids”.
Compliance Updates
GoldenRace becomes the first and only Virtual Sports provider certified for Retail in Colombia

GoldenRace, leading B2B provider of Virtual Sports and betting solutions, has become the first and only Virtual Sports provider officially authorised to operate in Colombia’s Retail betting market under the new ACDV regulation.
The certification is based on ACDV (Virtual Racing and Sports Betting) standards, published by Coljuegos, Colombia’s national gambling authority, at the end of last year (2024) as part of a new regulatory framework for Virtual Sports in the Retail sector, outlined in Resolution No. 20241200028984.
With this updated certification now in force, GoldenRace proudly leads the way, allowing betting shops across Colombia to legally continue offering its award-winning Virtual Sports portfolio – including bestsellers like Virtual Football, Horse Racing, and Greyhound Racing – fully compliant with the latest national requirements.
“This process involved extensive testing at a prestigious, internationally accredited laboratory,” explained Julio César Duque, LatAm Director at GoldenRace. “For us, it’s a clear confirmation of the strength of our portfolio and how well our solutions perform in Colombia.”
With the ACDV certification now active, the company is expanding its market-leading Virtual Sports content to Retail, giving local operators more.
“After a successful GAT Colombia 2025 and with the Peru Gaming Show on the horizon, we’re thrilled to keep growing in LatAm,” added Martin Wachter, CEO & Founder of Softquo, the Holding behind GoldenRace. “Colombia holds a special place for us: it’s home to one of our offices and our reforestation initiatives. We are deeply proud that its Retail operators can now enjoy the best of GoldenRace through this new certification.”
Canada
AGCO: Casino Days Penalized $54,000 for Deceptive and High-Risk Bonus Offer

The Alcohol and Gaming Commission of Ontario (AGCO) has issued a $54,000 monetary penalty alleging Well Played Media, Unipessoal LDA promoted a deceptive bonus on its Casino Days website. The bonus offer is alleged to have encouraged high-risk behavior and failed to properly disclose key terms.
The AGCO launched an investigation triggered by a player who complained that more than $8500 in winnings had been confiscated by Casino Days. The investigation reviewed a so-called “welcome bonus” that promised new players up to $2000.
However, to qualify for the full bonus amount, players had to:
Deposit $2000 of their own money;
Wager $70,000 (35 times the deposit);
Keep each wager at or under $5; and
Complete all wagering requirements within 7 days.
Investigators also found that certain terms of the bonus offer were difficult to find, buried behind multiple links on the site.
AGCO’s analysis showed that the average player would first lose $3640 trying to earn the $2000 bonus.
According to Ontario’s igaming rules, registered operators must not offer bonus promotions that encourage harmful gambling behavior and fail to disclose key conditions appropriately. Further, operators are not permitted to entice players with bonuses that cannot reasonably be attained without significant gambling losses.
These rules are in place to protect players and support a safe, regulated market—one that stands in contrast to the risks of unregulated gambling sites.
An igaming operator served with an Order of Monetary Penalty by the AGCO Registrar has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Player protection is a non-negotiable priority for the AGCO. We expect operators to be truthful and transparent about their promotions, and we also require them to ensure that those promotions do not encourage reckless or harmful patterns of play. An offer that requires a player to sustain substantial losses for a perceived benefit is not a fair offer. This penalty sends a clear signal that we will not hesitate to take action against operators who fail to meet their obligations to protect Ontario players,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO.
Compliance Updates
BETBY ACHIEVES GLI CERTIFICATION FOR PERU, EXPANDING ITS FOOTPRINT IN LATIN AMERICA’S REGULATED MARKETS

BETBY, a top-tier sports betting supplier, has received certification from Gaming Laboratories International (GLI) to provide its sportsbook solution in Peru’s regulated market. This certification marks another significant milestone in BETBY’s continued expansion across Latin America.
With the Peruvian government formalizing its regulated sports betting framework, GLI certification has emerged as a crucial requirement for providers aiming to serve licensed operators in the country. BETBY is now authorized to deliver its innovative and tailored sportsbook solutions in Peru’s rapidly expanding regulated betting market.
GLI’s certification, recognized as a benchmark for excellence, validates BETBY’s ability to meet Peru’s strict technical requirements, including those related to sportsbook functionality, information security management systems, and information security standards. Peru’s regulatory framework is primarily based on GLI-33 certification, which BETBY successfully achieved in early 2025. As a result, the company was well-positioned to swiftly meet the country’s compliance standards.
“Peru represents a key step in our broader Latin American growth strategy, as the region continues to adopt clearer regulatory frameworks for online sports betting,” said Ilze Ramolina, Head of Legal & Compliance at BETBY. “Securing GLI certification for this market, which has a growing digital infrastructure and tech-savvy audience, allows us to support licensed operators in launching compliant and competitive offerings from day one. This is yet another step forward in our mission to deliver tailored, localized solutions that meet both local requirements and regional expectations across the region.”
This achievement follows BETBY’s previous certification for the Brazilian market, solidifying its presence in two of Latin America’s most promising jurisdictions. The supplier’s flexible and highly localised sportsbook platform, combined with its commitment to compliance, positions it as a trusted partner for operators looking to thrive in newly regulated environments.
By entering the Peruvian market, BETBY continues to demonstrate its strategic focus on Latin America, providing hyper-localized, engaging, and secure sports betting experiences for both operators and players.
To find out more about BETBY, visit: https://betby.com/
-
Conferences7 days ago
Win Systems will showcase its new range of Gold Club Colors electronic roulettes at PGS.
-
Conferences6 days ago
BMM Innovation Group to Participate in Peru Gaming Show 2025
-
Latest News6 days ago
Onabet marks its second anniversary with digital expansion and a sharpened focus on the casino segment
-
Latest News6 days ago
Nordic Gaming Company Paf Continues Annual Climate Financing – Supports Hydropower Project in Peru
-
Latest News6 days ago
Amusnet Strengthens Commitment to Latin America at Peru Gaming Show
-
Latest News5 days ago
Bragg Signs Content Development Agreement with Hard Rock Digital
-
Latest News5 days ago
Almost Friday Media and Fanatics Sportsbook Partner To Launch Season Two of Glory Daze with Johnny Manziel
-
Latest News5 days ago
Plaza Hotel & Casino to celebrate Fourth of July with a holiday edition of its free Welcome to the Weekend Friday Fireworks