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Compliance Updates

PA Gaming Control Board Enhances Self-exclusion Tools to Assist Individuals with a Gambling Disorder

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The Pennsylvania Gaming Control Board (Board) announced it has launched a more user-friendly online system that enables individuals with a gambling disorder to self-exclude from participating in any gambling activity regulated by the Board.

The Self-Exclusion Program began in 2006 to permit individuals to ban themselves from entering and gambling at Pennsylvania casinos. The program was expanded after the passage in 2017 of the Gaming Expansion Act. Three additional self-exclusion programs are now available for iGaming (including online sports wagering), Video Gaming Terminals (VGTs) at truck stops, and online Fantasy Sports.

While a person is self-excluded, gaming facilities and operators in the Commonwealth must refuse wagers from and deny any gaming privileges to that person. If an individual on a list is found to be participating in gaming activities in Pennsylvania, they may be charged with criminal trespass and any gambling winnings are confiscated.

Individuals who wish to enroll online for a self-exclusion program can now simply complete the enrollment online by going to https://responsibleplay.pa.gov. At that site, individuals can:

  • enroll in one, several, or all self-exclusion programs;
  • request removal from the casino self-exclusion program;
  • extend the period of their self-exclusion ban period;
  • view their self-exclusion documents and status in real-time;
  • update their personal information (i.e. name change/address change); and,
  • access links to gambling disorder information and the helpline.

For identity verification purposes and to ensure confidentiality, individuals enrolling in a self-exclusion program must upload a “selfie” picture, a picture of their photo ID, and must receive Lexis Nexis verification during the enrollment process.

The Self-Exclusion programs are just one of the ways in which the Board’s Office of Compulsive and Problem Gambling (OCPG) is making sure that gaming is fair and safe. The Director of the OCPG also ensures that the casinos and the online gaming operators have an approved compulsive and problem gambling plan. Each plan details:

  • the training of casino and online operator employees on the signs and symptoms of gambling disorder and responsible gaming programs;
  • policies and procedures on identifying those with potential harmful behavior and the identification and removal of underage, self-excluded, and excluded individuals who have engaged in gaming activities;
  • responsible advertising policies;
  • the casino and online operator’s participation in outreach programs.

In addition, all online games (casino-type, sports wagering, and fantasy) have options on their sites that would enable the player to place self-imposed limits on deposits, wagers, spend and play time.

The OCPG has also worked with the PGCB’s Office of Communications to develop the public health educational campaigns, “What’s Really at Stake” and “Don’t Gamble with Kids”.

Compliance Updates

JCM Global Receives Approval to Operate in West Virginia

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JCM Global announced that it has successfully passed regulatory review and received a manufacturer’s license from the West Virginia Lottery Commission. The license enables JCM to directly sell to and service customers in the state.

“At JCM, we are committed to our customers. While attaining licensing was not required, we pursued it because it allows us to directly provide JCM’s leading technology and advanced systems, backed by our world-class service, and support, resulting in faster service times and simplifying the entire relationship between JCM and our customers,” said JCM SVP – Sales, Marketing & Operations Dave Kubajak in a statement.

JCM recently announced it has attained licenses in Colorado and New Mexico, bringing the company’s total number of active gaming licenses to 177.

In West Virginia, JCM will provide technology, including the iVIZION bill validator; ICB Intelligent Cash Box System, which boosts security and efficiencies across the gaming floor; and the GEN5 thermal printer, which delivers TITO, personalized promotions, and rewards directly to the player.

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Compliance Updates

SYNOT Games Officially Certifies Over 140 Games in Brazil

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SYNOT Games has announced that more than 140 of its games have now been officially certified in Brazil.

“We are delighted to announce that more than 140 of our games have now been officially certified in Brazil. This significant achievement allows us to expand our reach and introduce a diverse selection of games to this dynamic market. Brazil represents a key opportunity for growth, and we are committed to delivering exceptional gaming experiences to the Brazilian audience,” the Company said.

“We are thrilled to introduce our portfolio in Brazil, offering innovative and engaging gameplay that promises to captivate and entertain players,” Martina Krajci, CCO at SYNOT Games, said.

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Compliance Updates

Delasport Now GLI-Certified for Sports Betting in Brazil

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Delasport Now GLI-Certified for Sports Betting in Brazil

 

Delasport has just become one of the first suppliers to obtain a GLI certification for its sportsbook in Brazil, two weeks before the historical regulation comes into effect.

Continuing its global growth, Delasport is bringing several operators on board in Brazil. In order to complete the process, operators that are applying for a new Brazilian license have 30 days to provide all relevant platform certificates from the moment that they are notified by the regulator that their initial submission has been accepted. This is also the moment that they can pay the license fee. Still, failure to provide platform certificates will result in the application being placed on hold.

Delasport turned to Gaming Laboratories International (GLI) for the certification of its sportsbook against Brazilian technical standards. The historical partnership with GLI was further strengthened by the news, a few months back, that GLI had become the first laboratory to achieve the local accreditation to certify for betting systems, live game studios, and online games by the Secretaria De PrĂȘmios e Apostas (SPA) in Brazil.

Delasport has successfully met all technical requirements for providing its sports betting solution to the largest country in South America. The certificate is evidence of the team’s experience, expertise, and determination to lead the way in key jurisdictions.

Obtaining a GLI certification for Brazil is a step towards cementing the trust players and operators have for Delasport’s products. This serves to show that the award-winning supplier is capable of meeting even the strictest industry standards for integrity and fairness.

“When we learnt that providing platform certificates to the regulator was on our partner operators’ critical path for obtaining the license, we immediately prioritized submitting the system to GLI for testing”, Delasport’s Chief Compliance Officer Filippo Ferri said. “Needless to say, GLI did a tremendous job of working with us to conduct the tests in record time, to match the submission deadline of some of our clients. I am also very proud of how our internal departments worked together to obtain this certificate, and of how they continue to push forward with the delivery of a datavault system that complies with SIGAP requirements.”

Operators that plan on entering the newly regulated Brazilian market will now have numerous advantages if they partner with Delasport. They will be able to provide their players with personalization features like My Sportsbook, My Event Builder, and My Combo that skyrocket revenues and retention.

Furthermore, Delasport’s KYC and AML provider is a market leader that guarantees the highest level of compliance for all operators that choose to go on this route.

Also, Delasport has already partnered with numerous local payment system providers and offers a real-time AI-powered Responsible Gambling system which can easily adapt to local regulations.

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Last, but not least, operators will feel Delasport’s support from the get-go all the way to establishing themselves as a market leader. Delasport is knowledgeable of cultural and regional differences and can address all localization needs from the early stages of engagement.

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