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Gambling in the USA

Nevada-based CasinoSoft Hits the Jackpot With Anti-Money Laundering Software Package Built with Mendix Low-Code Platform

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Nevada-based CasinoSoft Hits the Jackpot With Anti-Money Laundering Software Package Built with Mendix Low-Code Platform

 

First-in-class tax and auditing application, built in just six months, enables casino industry to streamline workflow, reporting, and compliance with federal mandates

Mendix, a Siemens company and the global leader in low-code for the enterprise, today announced that CasinoSoft, a Nevada-based software development firm, has built a first-in-class, scalable compliance and taxation software package using the Mendix low-code platform. The package, ComplianceCore, digitizes and automates the extensive data collection and reporting required of casinos and card clubs operating under the U.S. Treasury Department’s anti-money laundering auditing rules, also known as Title 31 compliance.

Nearly 1,000 commercial and tribal casinos and card clubs in the United States comprise the $261 billion gaming industry. Those posting annual revenue of $1 million or more are subject to the same stringent oversight by the U.S. Treasury Department’s crime enforcement division, FinCEN, as are U.S. banks and other financial institutions. These federal regulations were put in place by Congress and strengthened after 9/11 to prevent criminal money laundering, terrorist financing, and other suspicious behaviors that would otherwise be obscured by the high volume of casino-based currency transactions. Fines for businesses not complying with FinCEN’s daily  data collection and annual auditing requirements can add up to tens of millions of dollars.

“The majority of casinos are paper factories that generate massive piles of paperwork on a daily basis,” said Matt Montano, CasinoSoft’s CEO. “There is simply too much financial data coming from too many sources on the casino floor for employees to aggregate by hand and review. Regarding the casinos that do have enterprise financial systems, they’re often tied into backend legacy systems that are hard to update when technology improves or regulations change. Resource-stretched IT teams usually limit their upgrades of a casino’s  workstations to once every two years.”

CasinoSoft built the three ComplianceCore modules in just six months, from scratch, using the Mendix low-code software development platform. Low-code is a visual development approach to application development that enables developers of varied experience levels to create applications for web and mobile, using drag-and-drop components and model-driven logic through a graphical user interface. CasinoSoft chose Mendix particularly for its open architecture and its collaboration and rapid development capabilities.

“Mendix’s underlying architecture enables our solution to integrate all the disparate sources of data generated by casino operations into a Mendix-built backend,” said Montano. “We can deploy quick functionality enhancements on the fly and do system upgrades five or six times a year.”

ComplianceCore dramatically reduces the amount of time casino staff spends on data collection and reporting for each gaming “day” (equal to a twenty-four-hour period).

“Data that formerly required days to crunch and organize is now completed in two to three hours. This gives the staff more time to focus on enhanced due diligence and other suspicious activity,” said Montano. CasinoSoft’s software package has been deployed in 12 casinos nationwide.

Three Modules Tackle Federal Reporting Requirements

The ComplianceCore software package consists of three standalone modules:

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  • ●  Title 31 reporting package integrates disparate streams of financial transactions into a Mendix-built backend that is aggregated daily.
  • ●  Tablet Tax Forms digitizes and automates the IRS reporting requirements of any prize or jackpot above a $1,200 threshold.
  • ●  Document Automation automatically sorts and files scanned paper documents according to a player’s profile, account and federal filing status.

Zeroing in on Potentially Illegal Transactions

Casinos document every transaction above a minimum threshold, excluding food, beverages and merchandise. An individual’s aggregated daily spending of $10,000 or higher requires a Title 31 CTR filing. “Imagine trying to aggregate that from all the pit bosses and cage tellers into a single, cohesive property-wide log,” said Montano.

The ComplianceCore package also flags patterns that FinCEN classifies as suspicious activities. These include chip walking, which is when a player leaves without redeeming a large number of chips. Players who slowly redeem a large number of chips over a period of days are said to be structuring — perhaps to underreport IRS filings. Another red flag, called minimal play, is triggered when a customer buys a large number of chips with cash and places a few minor bets before cashing out a near majority of the chips. These behaviors may be an effort to disguise illegally received, traceable currency as a gambling win — in other words, money laundering.

Montano added “Casinos must intercede. They have no choice. Our platform gives casinos the tools and the horsepower to efficiently handle this regulatory burden.”

“We are glad CasinoSoft’s developers could leverage the Mendix platform to streamline and improve the industry’s data monitoring, aggregation and reporting,” said Johan den Haan, Mendix’s chief technology officer. “CasinoSoft’s ComplianceCore application package is a great example of how the truly open architecture at the core of our low-code platform enables developers to leverage core and legacy systems and data with brand new technologies that push the envelope of the possible. In today’s world, we know there’s no such thing as a free-standing, self-contained or isolated software application. A high degree of enterprise-grade interconnectivity is imperative to address ever-evolving needs within disparate technology landscapes.”

 

SOURCE Mendix

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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GamingAmericas.com (part of HIPTHER) is your one-stop portal for the latest news, insights, and analyses in the gaming industry across the Americas. From legislative updates and market trends to interviews with industry leaders, we provide a comprehensive look at the dynamic landscape of both online and land-based gaming. Whether you're a stakeholder looking to stay ahead of the curve or a gaming enthusiast eager for reliable updates, GamingAmericas.com has got you covered. Follow us on social media and subscribe to our newsletter for real-time updates and exclusive content. Make informed decisions and stay ahead in the game with GamingAmericas.com.

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