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Compliance Updates

Pennsylvania Department of Drug and Alcohol Programs Releases Report on Impact of Interactive Gaming in Pennsylvania

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The Pennsylvania Department of Drug and Alcohol Programs (DDAP), Penn State University (PSU), and the Pennsylvania Gaming Control Board (PGCB) released the first-of-its-kind report analyzing the impact of Interactive Gaming, also referred to as online gambling or iGaming, in Pennsylvania.

“This report will assist DDAP in its mission to assess and address how gambling behaviors impact compulsive and problem gambling within the commonwealth. We want to ensure we are offering all the resources we can at the state level to anyone who may be experiencing problem gambling behaviors. Knowing the current iGaming trends in the state will help DDAP make informed decisions and help to spread awareness that treatment and resources are available to help when this recreational hobby becomes a more serious problem,” Jen Smith, Secretary of DDAP, said.

Under Act 42 of 2017, which legalized interactive gaming in Pennsylvania, DDAP is required to complete an assessment and report on the impact of interactive gaming in the commonwealth. This was the first year for the completion of the assessment and report compilation. Funding for this report is provided by law through fees the PGCB assesses from interactive gaming licensees.

“Penn State and the Criminal Justice Research Center is enthusiastic about this partnership with the Department of Drug and Alcohol Programs and the Pennsylvania Gaming Control Board. By collecting these data on a yearly basis, we can ensure an accurate understanding of the impact of this policy change on our Pennsylvania communities. If interventions are required, this assessment will help to guide a data-driven response,” Dr. Glenn Sterner, Assistant Professor of Criminal Justice at Penn State University, said.

The findings of this report were generated from a survey of more than 1100 individuals across Pennsylvania throughout 2020-21 and indicate:

  • Approximately 1 in 10 Pennsylvanians engage in interactive gaming.
  • The most popular interactive gaming is sports betting and nearly half of all who participate in interactive gaming are engaged in sports betting.
  • Nearly half of all those who engage in interactive gaming exhibit at least one problem gambling behavior.

“The findings of the report emphasize the PGCB’s long-standing priority in assisting individuals who develop compulsive gambling issues including our efforts to provide information and effective tools such as the PGCB’s Self-Exclusion programs. I also believe that findings in this and subsequent reports can provide critical information to prevention professionals and to those in the treatment community who are assisting individuals on their path to recovery,” Elizabeth Lanza, Director of the PGCB’s Office of Compulsive and Problem Gambling, said.

Gambling, even through legal avenues, becomes a problem when individuals begin to develop strained relationships with loved ones, borrow money to gamble, gamble to experience a high or feeling, miss work, school, or other activities and obligations in order to gamble. These behaviors can have a serious impact on a person’s financial, physical, and mental health. Other symptoms of problem gambling include trying to hide or lying about gambling, using gambling as an escape to avoid dealing with other problems, and feeling like the habit is out of control but being unable to stop.

Pennsylvania’s Self-Exclusion Program allows an individual to request to be excluded from legalized gaming activities including iGaming and those within a casino and offsite venues. More information on the program and ways to identify problem gambling can be found through the PGCB’s website specific to its efforts in compulsive and problem gaming.

Compliance Updates

Play’n GO breaks new ground with entrance into third Argentinian province

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Swedish gaming giants’ games now available in the province of Córdoba’s newly regulated market

 

Swedish gaming giants’ games now available in the province of Córdoba’s newly regulated market

Play’n GO, the world’s leading casino entertainment provider, has today announced their expansion into yet another new regulated market, as the Swedish gaming giant has agreed a partnership with Betsson in the province of Córdoba, Argentina.

Argentina is currently in a process of regulation for online gaming purposes on a province-by-province basis, and the partnership with Betsson sees Play’n GO enter yet another regulated market, keeping up the momentum from 2023 that saw the company expand its global reach.

This announcement sees Betsson’s players in Córdoba gain access to Play’n GO’s entire catalogue of games, including classics such as Book of Dead, Reactoonz, and Moon Princess.

This announcement is a signal of intent from Play’n GO, who reiterate their commitment to be present in every regulated market in the world.

Michele Stefanelli, Sales Leader, LATAM and Southern Europe, Play’n GO said: “Our first foray into a new region is always exciting for us, and we’re looking forward to a successful partnership with Betsson in Córdoba. Players around the world, and especially in the LATAM region, have already shown their fondness for our content, and we’re quietly confident that this new region will be no different. We are on record with our commitment to a safe, regulated industry, and we’re very pleased to see that approach rolled out globally by lawmakers and operators alike.”

Maximiliano Bellio, Managing Director Betsson Argentina, added: “We’re pleased to welcome Play’n GO to the Betsson family here in the Córdoba region, and we look forward to many years of success together. Like Play’n GO, Betsson is committed to a sustainable industry model, so this partnership makes perfect sense for both parties. We’re sure our players will be as excited as we are once they start playing these games that have proven so popular around the world, so let’s get started.”

Play’n GO’s games are already available in the autonomous city of Buenos Aires and Buenos Aires Province within Argentina’s federal system.

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Compliance Updates

OpenBet bolsters compliance technologies with the launch of geolocation product, OpenBet Locator™, powered by Amazon Web Services (AWS)

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OpenBet Locator™ provides a highly flexible, low latency and scalable alternative for global betting and gaming marketplace

 

OpenBet Locator™ provides a highly flexible, low latency and scalable alternative for global betting and gaming marketplace

OpenBet, a leading content, platform and service provider to the global betting industry, has bolstered its modular product portfolio with the launch of its new flexible and scalable geolocation product – OpenBet Locator.

Built on the backbone of Amazon Web Services (AWS), OpenBet’s strategic cloud provider, OpenBet Locator is a low latency solution that enables operators worldwide to locate, promote to, and monitor customers, remaining fully compliant with regulatory requirements.

The technology strengthens OpenBet’s reputation for market-leading player protection and compliance following the company’s acquisition of Neccton in 2023. With OpenBet’s regulatory reach and multiple licenses, brands will be able to ensure seamless and swift integration of its trusted and compliant technology into their ecosystem.

Initially targeting the North American market, the solution will feature a number of components, such as:

  • Fully flexible geo-fence management and high precision location tracking
  • Fraud prevention combined with real-time virtual private network (VPN) and location spoofing detection
  • Player targeting for customer relationship management (CRM), data analysis and in-venue promotions
  • Multi-tenanted solution that supports travelling wallet
  • Easy and flexible configuration options to streamline business operations workflows

The product is underpinned by OpenBet’s unrivalled expertise within the global betting industry and is designed to remove the friction of geolocation to the end-customer’s onboarding process.

Jordan Levin, CEO of OpenBet, said: “Introducing OpenBet Locator is an exciting move for us and takes our modular product offering to a new level. Built in-house and leveraging AWS technology, we have developed a strong proposition that can be tailored to meet unique business needs.

“As a pioneer within the global sports betting arena for over 25 years, we have an in-depth understanding of the challenges and opportunities operators face within highly regulated markets. OpenBet Locator is a scalable, compliant and dependable geolocation solution that removes the barriers to operators’ success.”

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Compliance Updates

Gaming CEOs Optimistic on Industry Outlook, Report Evolving Industry Challenges

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Amidst an evolving economic landscape, gaming executives report a positive outlook on future industry business conditions while remaining satisfied with the current business environment, according to the American Gaming Association’s (AGA) Gaming Industry Outlook.

Nearly all gaming executives surveyed characterized the current business environment as good (44%) or satisfactory (50%), mirroring similar sentiment from Q3 2023. Meanwhile, executives are more optimistic about future conditions, with 32 percent of CEOs expecting business conditions to improve over the next six months, up from 20 percent in Q3 2023.

“Gaming’s record-setting growth over the last three years has set a new standard for industry success,” said AGA President and CEO Bill Miller. “However, as we enter a period of market normalization, continued investment and innovation in offering world-class, responsible entertainment experiences will be required to maintain industry momentum.”

Gaming Executive Panel

Gaming executives have become more positive in their views that overall balance sheet health will improve over the next 6 months (42% net positive), but they expect the pace of revenue growth (13% net negative) and new hiring (22% net negative) to slow. These expectations for decelerating growth have influenced expectations for increases in capital investment and gaming units in operation, with smaller net positive sentiments than before.

  • In contrast to past Outlooks, gaming equipment suppliers are slightly pessimistic about the sale of gaming units for replacement use and new or expansion use (both 13% net negative). However, they remain optimistic about the pace of capital investment (38% net positive).
  • Half of operator CEOs expect capital investments in hotels over the next year to be higher than normal, and compared to last fall, more also expect higher than normal levels of capital investment in meetings and conventions and table games (28%). Meanwhile, 44 percent of CEOs expect increases in food and beverage investment, down from 67 percent in Q3 2023.

These expectations are also informed by evolving macroeconomic challenges. Executives report that inflationary or interest rate concerns continue to be a major factor limiting operations (28%), but these have been overtaken by geo-political risk (34%) and uncertainty of the economic environment (34%) as the biggest limiting factors in the most recent Gaming Executive Panel.

Current Conditions Index
The Current Conditions Index of 102.8 for Q1 indicates solid annualized real economic growth in the industry of 2.8%. This includes gaming revenue, employment and employee wages and salaries. Notably, the Current Conditions Index shows gaming expanding faster than the overall U.S. economy which last week reported 1.6 percent GDP growth in Q1 2024.

Future Conditions Index

The Future Conditions Index stands at 102.2, indicating annualized industry economic activity, after controlling for underlying inflation, is expected to moderately increase over the next six months. This outlook reflects Oxford Economics’ forecast that the U.S. economy will slow during 2024 but avoid recession. Despite a projected economic slowdown, consumer survey results continue to indicate that more than one-third of adults expect to visit a casino during the next 12 months, consistent with prior quarter results.

About the Outlook

The AGA Gaming Industry Outlook is prepared biannually by Oxford Economics. It provides a timely measure of recent industry growth and future expectations. The Q1 2024 survey was conducted between March 28 – April 10, 2024. A total of 32 executives responded, including executives at the major international and domestic gaming companies, tribal gaming operators, single-unit casino operators, major gaming equipment suppliers, and major iGaming and/or sports betting operators.

 

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