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Latin America

Distinguished gaming industry leaders join CGS Santiago event in Chile

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CGS Santiago warmly welcomes a select group of speakers who will support the company’s efforts to consolidate the gaming market in Chile. The event, which will take place on May 29 and 30 in Santiago, Chile, will bring together prominent industry professionals, important fintech companies, cybersecurity firms and more, offering a valuable networking space and an Xpo360 experience.

Among the special guests, we are pleased to present:

  • Ida Lopez: President of the Mendoza Gaming and Casino Institute in the Government of Mendoza. With an outstanding legal background in both the public and private sectors, her experience in the legal and commercial fields will bring a unique perspective to the event.
  • Hazenclever Lopes: President of LOTERJ and lawyer specialized in Electoral and Public Law. His leadership of the iconic Rio de Janeiro State Lottery has left a significant mark on the lottery industry, combining his dedication to public service with his business experience.
  • Iuri Castro: Former Undersecretary of Regulation of Lotteries and Sports Betting, Former Lottery Director of Caixa. With a strong background in management and lotteries, his extensive knowledge of business strategic design and federal regulation will enrich the event’s discussions.
  • Francisco Leiva: Former Superintendent of Gaming Casinos in Chile and current consultant for an important casino chain in the southern country. His deep knowledge of the Chilean market and his experience in strategic development will be invaluable to the event.
  • Mark Pace: President of the International Gaming Standards Association (IGSA). With a diverse background in the gaming industry and outstanding experience in standards and regulation, Mark will bring a unique perspective to the event, promoting the advancement of the industry in Chile.

It is an honor to have such distinguished professionals, whose knowledge and experience will enrich the gaming ecosystem in Chile.

Don’t miss this great opportunity to share with the most prominent personalities of the international industry, create ties, exchange experiences and knowledge in an environment conducive to dialogue and business. CGS Santiago, and the brands that accompany us, continue to promote the advancement of regulation in all its areas, to achieve a solid, responsible and productive industry.

Purchase your Delegate ticket to participate in the Conferences and Expo, at cgslatam.com

 

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Andres Troelsen has been appointed EGT Digital’s Regional Sales Director iGaming for LATAM

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Andres Troelsen has been appointed EGT Digital's Regional Sales Director iGaming for LATAM

 

EGT Digital is pleased to announce that Andres Troelsen has joined the company’s team. Effective from 01 August, he takes on the position of Regional Sales Director iGaming for the LATAM region.

Mr. Troelsen holds a degree in Business Administration and Management from the prestigious Universidad de Palermo in Buenos Aires. He brings business experience with a strong focus on the gaming sector, most recently serving as Commercial Director LATAM at Belatra. Earlier in his career, he held leadership roles across diverse sectors, including winemaking, shipbuilding, legal services, media, and entertainment. Throughout his career, he has consistently delivered strong results, significantly enhancing company performance and helping position those organizations among the leaders in their respective industries.

“I am happy that EGT Digital is giving me this opportunity,” said Mr. Troelsen. “It will be a challenge for me to further increase the brand’s presence in a highly competitive region such as Latin America. I believe that I will successfully cope with the task thanks to my extensive experience in the gaming industry and deep relationships with key operators throughout the local markets. Adding to this the fact that the company’s innovative developments already have an excellent reputation as high-quality solutions able to satisfy the tastes of every type of player, I am confident that we will very quickly position EGT Digital as a top-tier player in LATAM.”

Nadia Popova, Chief Revenue Officer and Vice President Sales & Marketing at EGT, also expressed her positive expectations regarding the appointment: “Latin America holds enormous potential for our products, which makes it a region of strategic importance for EGT Digital. Andres Troelsen is the ideal choice, with the skills and leadership needed to achieve our ambitious goals.”

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Compliance Updates

SA Gaming Secures GLI Certification in Brazil

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SA Gaming, a leading Live Game Solution provider offering premium online entertainment, has announced that its game portfolio and Remote Gaming Server (RGS) have officially obtained Gaming Laboratories International (GLI) certifications in Brazil.

This milestone underscores SA Gaming’s commitment to delivering premium gaming experiences, with a particular focus on the Brazilian market.

A company representative said: “We will continue to strive for excellence, and to show our commitment to compliance and delivering tailored Live Game solutions.”

The regulated Brazilian online gaming market, which launched on January 1, 2025, is projected to become the largest in Latin America. Under the new framework, only licensed operators are legally permitted to offer online gaming and betting services.

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Esportes da Sorte champions Responsible Gaming with strong internal culture and compliance focus

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Esportes da Sorte champions Responsible Gaming with strong internal culture and compliance focus

 

Internal training and strong compliance are the foundation for protecting bettors and meeting new requirements under Brazil’s gambling regulations

Grupo Esportes Gaming Brasil, the company behind the Esportes da Sorte and Onabet platforms, is taking a proactive approach to player protection by embedding responsible gaming into its organisational DNA.

A strong internal culture focused on physical, emotional, and financial wellbeing, open dialogue around diversity, and hiring practices rooted in collaboration, customer focus, and ethics all lay the groundwork for an environment where protecting players is second nature.

In June, 600 employees took part in the immersive program “Learn to Protect.” Over three days of workshops led by the Instituto de Apoio ao Apostador (IAA) and the Empresa Brasileira de Apoio ao Compulsivo (EBAC), the team simulated real cases, learned to recognise signs of risk, and adopted international support protocols. The content has since become mandatory e-learning, with refreshers every six months.

The Brazilian betting market, which already moves over R$12 billion a year according to estimates from the Ministry of Finance, is undergoing its first full regulatory cycle. The new law requires each licensed operator to demonstrate preventive actions against gambling addiction, support channels, and self-exclusion mechanisms.

Grupo Esportes Gaming Brasil has further strengthened its Responsible Gaming commitment with the appointment of new manager Ana Carolina Luna Maçães. In addition, the group launched a Code of Ethics and Conduct outlining five core principles — integrity, respect for people, privacy, responsible gaming, and compliance — which apply to employees, suppliers, and partners.

Technology is crucial in supporting this layer of protection by identifying issues before they occur. Machine learning models monitor dozens of behavioural variables (bet value, frequency and time, session duration), and when risk is detected, they trigger conscious gambling alerts, offering instant deposit limits or self-exclusion options. Monthly reports are sent to the Compliance team for ongoing audit and review. High-risk alerts are individually handled by a support team trained in active listening to better engage with users.

Over the past two months, the group hosted the Match-Fixing Prevention Forum for clubs including Náutico, Ceará, and Corinthians, equipping athletes and coaching staff with training in sports integrity.

Hugo Baungartner, Director of Institutional Relations and Partnerships at Esportes Gaming Brasil, said: “Promoting responsible gaming internally is the first step toward bringing education, protection, and transparency to the market. When our team is prepared, we can share that knowledge outward and protect those who bet. With a strong culture, rigorous compliance, and continuous education, we aim to give increasing visibility to a culture of Responsible Gaming.”

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