Canada
BCLC Receives Highest Level of Certification for Player Health Programs
BCLC has received the World Lottery Association’s (WLA) Level 4 certification, the highest level granted by the WLA’s Independent Assessment Panel (IAP) for excellence in player health programming. This is the fifth consecutive time BCLC has earned the Level 4 certification through the WLA’s rigorous assessment process.
As part of the certification, the IAP recognized BCLC’s Player Education program with a “Best Practice” outcome, which is used to determine certain program elements as “clearly beyond the norm” and demonstrative of “innovative policies, practices or evaluation measures.” The IAP highlighted BCLC’s “various targeted initiatives and set of evaluation measures” as well as the organization’s “ambitious plans moving forward” in its evaluation report.
“Receiving re-certification at Level 4 and the ‘Best Practice’ distinction is a strong endorsement of BCLC’s player-centric approach and evidence of the continuous improvement of our player health programs,” said Marie-Noëlle Savoie, BCLC’s Chief Compliance Officer and Vice President, Legal, Compliance and Security. “The innovation and collaboration across the organization has enabled this significant achievement and is what will drive further advancements to these player health supports.”
The Level 4 certification and “Best Practice” recognition validates BCLC as a continuing leader in player health across the industry. Various elements of BCLC’s player health program, including its ongoing research initiatives, employee training, player safeguards and stakeholder engagement activities, were determined to meet or exceed industry standards. BCLC is one of just 13 lottery jurisdictions in North America to achieve Level 4 certification.
In its submission, BCLC was proud to highlight successes such as its virtual GameSense Advisor (GSA) program, the introduction of an active reinstatement requirement to its Game Break voluntary self-exclusion program and the implementation of enhanced identification requirements at B.C. casinos to support those enrolled in Game Break. BCLC’s GameSense brand, which is made available to other commercial gambling entities through its licensing program, was also celebrated in the report.
The WLA is a global professional association of state lottery and gaming organizations from more than 80 countries. BCLC’s WLA certification is valid for three years.
The Ottawa Black Bears announced an extensive partnership agreement with PowerPlay Online Sportsbook and Casino that will see the company’s logo featured on the club’s home and away jerseys.
In addition to the jersey partnership, PowerPlay will also have branding elements inside the goal crease, behind the bench, on the LED display ring, and along the rinkboards for Black Bears home games at Canadian Tire Centre. As part of the deal, PowerPlay also becomes the exclusive sportsbook and online casino partner for the Ottawa Black Bears.
“We are thrilled to have PowerPlay on board for our inaugural season with such a comprehensive partnership agreement. Their investment with the Black Bears represents a foundational agreement for our lacrosse club. And we’re proud to wear their logo alongside ours as we launch our franchise,” said Chelsea McDermott, Vice President of Business Operations for the Ottawa Black Bears.
“We are excited to bring PowerPlay’s bold, community-driven spirit to Ottawa-Gatineau, partnering with the Black Bears as they establish themselves as a force in lacrosse. This partnership celebrates a sport deeply tied to Canada’s heritage and competitive energy. Together, we’ll ignite passion, energize fans, and deliver excitement all season long,” said Thomas Vermeulen, Marketing Director for PowerPlay.
Rising iGaming brand Titanplay is entering the mobile market powered by Delasport’s turnkey solution. The solution includes the possibility of quickly launching iOS and Android apps, in this case – for the Ontario player base.
Mobile users will get the full sportsbook and casino experience of Delasport’s product, and even more: features like the proprietary Booster Panel for Casino games and ‘Combo of the Day’ for sports are also available for them.
Titanplay’s app is already available for iOS, and it will soon arrive on Google’s Play Store for Android devices.
The Ontario-focused brand is taking full advantage of what Delasport has to offer, thus providing the best player betting experience possible. Their platform has been live for a few months now and it has been thriving the whole time.
Aside from the mobile-only cutting-edge features, gamblers enjoy Player Engagement missions and tournaments, unmatched personalization capabilities with My Sportsbook, My Casino, My Combo, and My Event Builder, and much more.
“Having a mobile-first approach when developing products is a must in today’s iGaming industry”, Delasport’s CEO Oren Cohen Shwartz comments. “Data shows that mobile users are now more than 70% of the whole player base, so we make sure to be prepared to bring our partners to this thriving market at any point. This is the case with Titanplay who’ve had an incredibly successful launch in Ontario last year and are now ready to win even more players.”
In addition to a comprehensive sportsbook and casino experience, the Delasport mobile app includes innovative customization, and gamification features to boost user engagement and differentiate the company from its competitors. Cross-product Tournaments, Missions, Badges, Spin & Win, and other gamification elements are also available to Titanplay’s players.
As soon as the app is downloaded and installed on a device, it provides convenient and quick access. Titanplay’s team may communicate with their players in real-time using the built-in push notifications feature on their devices. The software also addresses current security demands by providing biometric login and facial recognition on supported devices.
More about this key step can be learned from Delasport during ICE 2025 – Barcelona. Visit Stand 5M20 and draw insight directly from the source
-
Compliance Updates7 days agoBF Games Makes Strategic Entry into Brazilian Market
-
Compliance Updates6 days agoBragg Gaming is Live in Brazil’s Regulated iGaming Market
-
Latest News5 days agoPlaza Hotel & Casino offering free stalls to temporarily rehome horses affected by the California wildfires
-
Affiliate Industry5 days agoMetaBet inks Gentoo Media partnership to enhance flagship sites
-
Latest News5 days agoPENN Entertainment Announces Partnership with Monumental Sports & Entertainment for Market Access in Washington, D.C.
-
Latest News5 days agoINSPIRED TO LAUNCH 16 SLOT GAMES IN BRAZIL, IGNITING THE iGAMING MARKET IN JANUARY 2025
-
Compliance Updates4 days agoINCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL
-
Latest News7 days agoFanDuel and Flutter Donate $250,000 to Organizations Supporting Wildfire Relief Efforts in Los Angeles