Compliance Updates
AGCO issues $150,000 in penalties to PointsBet for violations of internet gaming responsible gambling standards
The Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has issued PointsBet Canada Operations 1 Inc., a registered internet gaming operator, a Notice of Monetary Penalty totaling $150,000 for failing to meet Ontario’s responsible gambling requirements.
The penalty relates to several alleged violations of the responsible gambling provisions of the Registrar’s Standards for Internet Gaming (the Standards), including, but not limited to:
- Failing to appropriately intervene and provide assistance to a player who was potentially experiencing gambling harms. In this case, a player lost over $500,000 in under three months The player was flagged as potentially high-risk by the operator’s systems on multiple occasions, including due to incurring significant losses and making repeated withdrawal cancellations. Despite this, no interventions were provided by the gaming site operator during that period.
- Failing to enforce the required 24-hour cooling-off period when the player cancelled their per-day deposit limit.
- Communicating gambling inducements, bonuses, or credits through direct advertising without active player consent. Despite the player withdrawing their consent for direct advertising and marketing, credits totaling $35,500 were deposited on various occasions into the player’s account, and numerous offers of free tickets to sporting events were provided.
- As demonstrated by these incidents, failing to ensure that employees understood the importance of responsible gambling and were adequately trained to respond appropriately to, and assist, players who may be experiencing harm from gambling.
Ensuring registered igaming operators comply with Ontario’s strong responsible gambling provisions is an AGCO priority. The AGCO’s Standards require registered operators in Ontario’s igaming market to follow specific rules designed to protect players at risk of gambling-related harm. These responsible gambling measures, grounded in international best-practices, include prevention, awareness, early intervention, and support.
A registered operator served with a Notice of Monetary Penalty by the AGCO has the right to appeal the Registrar’s action to the Licence Appeal Tribunal (LAT), an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
“In Ontario, igaming operators have an obligation to proactively monitor their patrons’ play for signs of high-risk gambling, and to take appropriate actions to intervene and reduce the potential for gambling related harms. The AGCO will continue to focus on player protection by holding all registered operators to these high standards.” said Dr. Karin Schnarr, Chief Executive Officer and Registrar – AGCO
Compliance Updates
574 Slot Machines, Bingo Halls and Online Betting Modules were Destroyed by Coljuegos
The Illegal Operations Control Department destroyed 574 gambling items that had been seized because they were operating without authorization in departments such as Cundinamarca, Atlántico, Valle del Cauca, among others, and which stopped transferring around $63.545 million to the health system.
“The destroyed items were valued at around $169 million and belonged to criminal structures that were dedicated to operating games of chance and luck without authorization and without paying the respective monopoly rents,” said Marco Emilio Hincapié, president of Coljuegos.
Among the destroyed items were electronic slot machines, bingo chairs, roulette wheels, poker tables, Keno and online betting modules, each of them composed of computers, CPUs, televisions, ticket machines, among others.
“In total, we have completed 7,934 destroyed items, valued at more than $1.5 billion. Due to these illegal activities, the health system has lost more than $200 billion in recent years, resources that would have allowed us to serve more Colombians under the subsidized regime,” said the president of the entity.
Hincapié also said that in the coming days, Coljuegos will continue destroying another 117 electronic slot machines, 350 bingo elements (chairs, tables and boards), 8 poker tables and 252 sports betting modules.
“Never before has an administration attacked illegality in the industry so strongly. We are doing this at the behest of our president Gustavo Petro, who has always asked us to fight corruption and to decisively strike the mafias that operate unauthorized games in various regions of the country,” said Hincapié.
It is worth mentioning that illegal gambling organizations in Colombia are failing to pay the State around $1.5 billion annually for exploitation rights, resources that could be allocated to the health of low-income citizens.
Compliance Updates
GAMING POLICY ADVISORY COMMITTEE – NOTIFICATION OF SEATS WITH TERMS EXPIRING DECEMBER 31, 2024
The Gaming Policy Advisory Committee (GPAC) is a ten-member committee established pursuant to Business and Professions Code section 19817 to provide advisory recommendations to the California Gambling Control Commission (Commission). Its membership, as appointed by the Commission, includes equal part appointments from the public as well as the cardroom industry.
The GPAC has the following five highlighted seats that have a term limit ending on December 31, 2024.
PUBLIC REPRESENTATIVES:
Category A: An employee from the Bureau of Gambling Control (BGC), Department of Justice (1 seat)
Category B: A representative from an agency or nonprofit concerned with problem gambling and/or gambling addiction (1 seat)
Category F: A representative affiliated with local law enforcement from a local government where an approved ordinance allows legalized gaming (1 seat)
Category G: A professional with an accounting or business background and not currently affiliated with a California legalized gambling entity (1 seat)
Category H: A general member-at-large not currently affiliated with any California legalized gambling entity (1 seat)
INDUSTRY REPRESENTATIVES:
Category C: A licensee, agent, or employee from a Third-Party Provider of Proposition Player Services (1 seat)
Category D: A licensee, agent, or employee from an actively licensed cardroom with 25 tables or more in operation (2 seats; 1 seat vacant ¹)
Category E: A licensee, agent, or employee from an actively licensed cardroom with less than 25 tables in operation (2 seats; 1 seat vacant)
The Commission is currently accepting applications through November 1, 2024, from all eligible applicants for the GPAC seats in the following categories: C, D1, E1, G¹ and H.
The GPAC Application and Selection Process can be found on the Commission’s website at www.cgcc.ca.gov. Applications should be submitted electronically to [email protected]. Interviews will be scheduled shortly after the application deadline (mid-November).
GPAC’s mission is:
The Commission is currently accepting applications through November 1, 2024, from all eligible applicants for the GPAC seats in the following categories: C, D1, E1, G¹ and H.
The GPAC Application and Selection Process can be found on the Commission’s website at www.cgcc.ca.gov. Applications should be submitted electronically to [email protected]. Interviews will be scheduled shortly after the application deadline (mid-November).
GPAC’s mission is:
“Provide advisory recommendations to the California Gambling Control Commission concerning matters of controlled gaming regulatory policy and other relevant gambling related issues, with special attention to guaranteeing the integrity of gambling operations and to deal effectively with problem gambling.”
The GPAC currently meets every eight weeks. GPAC meetings will be held via Zoom through the end of 2025 whereupon meetings will have to be a combination of in person and via Zoom. Audio recordings of previous meetings can be found on the Commission’s website.
The GPAC is an asset when addressing matters of importance for the cardroom industry. GET INVOLVED, whether through attending the GPAC’s public meetings, submitting an application for consideration of appointment to the GPAC, or by simply sending in comments for the GPAC’s consideration and discussion via the email address below.
“Provide advisory recommendations to the California Gambling Control Commission concerning matters of controlled gaming regulatory policy and other relevant gambling related issues, with special attention to guaranteeing the integrity of gambling operations and to deal effectively with problem gambling.”
The GPAC currently meets every eight weeks. GPAC meetings will be held via Zoom through the end of 2025 whereupon meetings will have to be a combination of in person and via Zoom. Audio recordings of previous meetings can be found on the Commission’s website.
The GPAC is an asset when addressing matters of importance for the cardroom industry.
Compliance Updates
GiG grows regulated market footprint with new B2B supplier authorisation for Peru
Gaming Innovation Group (GiG) has been awarded an authorisation and registration (homologation) for Peru, officially allowing it to partner with operators based in the newly regulated Latin American market, as GiG continues to grow its regulated market presence with over 29 complex regulated markets now available globally, on its revolutionary iGaming technology.
The accreditation process, which opened its doors earlier this year, marks an early entry for GiG that will allow it to serve a market expected to grow post regulation by up to 104%, up from €194m to €397m, in gross gaming revenue (GGR) over the next three years, according to H2 Gambling Data.
This new authorisation from the Peruvian authority, granted to GiG by Ministerio de Comercio Exterior y Turismo de Perú (MINCETUR) , and covers its award winning PAM, as GiG continues a long-standing commitment to regulated market expansion, reaffirming’s its position as a global leader for growth in highly regulated markets.
GiG’s Peruvian presence gained prominence with the announcement of the launch of Betsson Group’s Inkabet brand, in July, expanding on the successful partnership between the two, in regulated markets around the world.
GiG is continuing to expand its presence in global regulated markets, and across Latin America, with its innovative iGaming platform, as its powerful, secure, and scalable platform offers operators significant opportunities for exponential revenue growth, with a suite of dynamic localisation features. Peruvian operators will benefit from GiG’s integration with leading content and payment providers, with advanced AI tools, DataX and LogicX, enhancing decision-making and rule-building processes. This balance of cutting-edge tools and best-in-class features have proven highly effective in increasing player acquisition and retention, highlighting GiG’s competitive edge in complex regulatory environments like Peru.
Claudio Caruana, General Counsel for GiG says; “The addition of the Peruvian authorisation to our ever expanding list of supported regulated markets continues to demonstrate the focus we at GiG have placed on legislation, providing the framework essential for sustainable and prosperous growth within the online igaming industry. We are delighted to be fully prepared to power new and potential partners with our award winning technology in the area.”
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