Latest News
Konami Gaming and Xailient Demonstrate Major Expansions to SYNK Vision at Las Vegas Global Gaming Expo
Konami Gaming Inc. and Xailient announced that SYNK Vision, the world’s only player facial recognition solution for Electronic Game Machines (EGM), has been expanded to provide instant recognition of casino players at table games. Konami will be demonstrating the solution at the Global Gaming Expo (G2E) in Las Vegas from October 8-10, 2024.
In 2023, the launch of SYNK Vision revolutionized player tracking and harm minimization by offering instant login capabilities for both carded (known) and optionally anonymous (unknown) players — eliminating the need for player loyalty cards, or other method of logging onto the player tracking system. Leveraging privacy-safe facial recognition technology from Xailient, Konami’s SYNK Vision addresses challenges such as identity fraud, duplicate player records, and gaps in player tracking data, even for anonymous users. By employing proprietary, secure facial recognition methods, SYNK Vision enables de-identified tracking of all players—whether carded or anonymous — closing loopholes in anti-money laundering procedures since all players are tracked and facilitating anonymous bonusing. Importantly, SYNK Vision is not limited to gaming environments; it can also recognize and reward players in non-gaming areas, offering a comprehensive solution that enhances the overall guest experience across various settings.
With the addition of SYNK Vision table games support, casinos can benefit from seamless player tracking at table games (both carded and refused name), for a consistent player experience across the property. SYNK Vision for tables uses smart cameras to detect players seated at the tables, integrating with the player ratings system to streamline operations and ensure accurate data entry. Artificial intelligence (AI) helps the casino staff by automating the tasks of player identification and player identity verification, removing opportunity for human error and speeding up the player experience from sit-down to buy-in.
“Table games staffs’ jobs keep getting harder, SYNK Vision returns the staff to their core role in customer service and entertainment faster. Staff enjoy interacting with players, but sometimes find the role of policing IDs, tracking AML an impediment to building rapport. This table game extension of SYNK Vision helps keep the fun,” said Tom Soukup, senior vice president & chief systems product officer at Konami Gaming Inc.
Smart cameras process AI inside the camera itself, instead of transmitting video for processing in servers or the cloud, and can easily be installed into EGM or on tables. This decentralized approach processing, known as “Edge AI”, dramatically reduces the costs associated with AI systems because existing networks and servers do not need to be upgraded. This approach also improves security and privacy.
Lars Oleson, chief executive officer of Xailient, said: “Edge AI is a game changer. Casinos can roll out this technology without major infrastructure upgrades, reducing cost, risk, and hassle. The bottom line is we can affordably deliver enhanced customer experience without sacrificing customer privacy. Together, we are setting the stage for the next generation of gaming experiences.”
SYNK Vision emphasizes secure identity management and harm minimization, ensuring a safer, more responsible, and personalized casino experience.
“In the Asia Pacific market, and Australia, under new regulatory constraints in particular, players’ secure and unique identity becomes key to good operational governance of casinos. Whether to ensure identity linked to AML transactions or identity of players redeeming promotional activity, SYNK Vision exclusively provides casinos with best practice technological solutions,” said Gerard Crosby, senior vice president & chief games product officer at Konami Gaming and director of Konami Australia Pty Ltd.
Jay Bertch, senior vice president & chief commercial officer at Konami Gaming, said: “Cards have known friction points, but the anonymous (or unknown player) is likely far larger than we can measure. Consider the situation that a player left their card in their room and are meeting friends for dinner. Will they play while they wait? Or, since they aren’t earning points, do they distract themselves with their phone? SYNK Vision removes that impediment to customer experience by enabling the player to ‘card-in’ via facial recognition.”
SYNK Vision is revolutionizing casino industry standards for harm minimization, secure identity management, and responsible gaming—realized through close strategic partnership between Konami Gaming and Xailient. SYNK Vision is testament to shared industry dedication to innovation and enhancing the overall casino experience.
G2E attendees are encouraged to visit booth #1256 at The Venetian Expo on October 8-10, 2024 to explore SYNK Vision and more Konami releases.
Compliance Updates
HIPTHER Launches Responsible Gambling Assessment Tool Across Its Global Gaming Media Network
HIPTHER, a leading media and events brand in the Gaming and Tech industries, has launched a new Responsible Gambling Assessment Tool, now live across all of its gaming media platforms. This quick, anonymous self-test is designed to help players better understand their relationship with gambling, encouraging safer play through awareness and early self-checks.
The “Play Responsibly” tool is backed by clinical research and built with user privacy at its core, based on the globally recognized Problem Gambling Severity Index (PGSI) – a 9-question framework used to assess gambling risk levels, from low to moderate or high.
No sign-up needed. No Cost. No data collected. No Judgement. Just honest insight.
Whether you’re simply curious or looking to take a proactive step toward support, this free tool delivers instant results and practical next steps – all in under two minutes.
Key Features:
- Completely anonymous – no registration or personal data required
- Instant results with tailored guidance
- Available in 5 languages
- Mobile-first and accessible across all devices
- Fully GDPR compliant
Designed to meet WCAG 2.1 AA accessibility standards, the tool ensures a smooth and inclusive user experience for everyone. With multilingual support and local resource integration, it helps diverse populations connect with trusted support networks in their region.
“While our media platforms primarily serve the B2B side of the industry, we know they’re also visited by players looking for insights and updates. That’s why it’s important for us to go beyond headlines and contribute real tools that support safer play. This assessment is one small, meaningful step toward that.” – Zoltán Tűndik, Co-Founder and Head of Business at HIPTHER.
Take the assessment today and share it with your community.
Because gambling should always be safe, informed, and fun.
Try it now on any of HIPTHER’s gaming media platforms:
By launching this tool, HIPTHER reaffirms its ongoing commitment to promoting transparency, responsibility, and player well-being in the global gaming industry. Together with our partners and audiences, we continue working toward a safer, more informed future for players everywhere.
Evoplay, the award-winning game development studio, has partnered with Loterías Torito, one of the authorised operators of lottery games in Peru, to supply a tailored portfolio of instant win games.
The collaboration will see five of Evoplay’s most popular instant games, including Adrenaline Rush, Adrenaline Rush: Scratch, Penalty Shoot–out: Street, B–Ball Blitz, and Hockey Shootout, launch on Loterías Torito’s platform. Each title has been localised and tailored to meet the lottery’s regulatory standards and responsible gaming objectives.
Operating both online and across retail locations, Loterías Torito is a trusted name in the Peruvian lottery sector. Its blend of traditional lottery products and digital offerings makes it an ideal partner for Evoplay’s instant game portfolio, which is designed to attract a broader, mobile-first audience.
Breaking into the lottery space marks a significant achievement for Evoplay, following their strategy to expand its presence in regulated markets across Latin America, delivering localised content and tailored solutions to forward-thinking lottery operators.
Frank Cecchini, Head of Lottery at Evoplay, said: “We are immensely proud to be working with Loterías Torito. “I firmly believe our content can bridge the gap between lottery players and online gamers, helping drive revenue in a safe, responsible, and engaging way.”
José Ludeña Díaz, Director of Operations at Loterías Torito, added: “Evoplay’s games are one of a kind. They’re innovative, high-quality, and exactly what we need to appeal to new generations of players while staying true to our mission and values.”
Gila River Resorts & Casinos has announced the opening of a brand-new bingo hall at its newest property, Santan Mountain. To celebrate the launch of bingo at Santan Mountain and unveil its new bingo club, Gila River Resorts & Casinos will be hosting a grand opening event that is open to the public on Aug. 29 – Sept. 1. The grand opening event will be held from 10a.m. to 12p.m. and 4p.m. to 6p.m., at Gila River Resorts & Casinos – Santan Mountain, located at 7101 Gilbert Rd. Chandler, AZ 85249.
Attendees can look forward to seeing the World’s Largest Bingo drum, giveaways, live DJ, a surprise celebrity guest host and more throughout the grand opening weekend. The first 230 guests in line for each session will get to spin the prize wheel and win a free t-shirt, dauber, gift card, hat, varsity jacket, or other prizes while supplies last. Attendees will also have a chance to participate in Santan Mountain’s inaugural bingo games at 12p.m., 5:30p.m., and 6:30p.m. Santan Mountain is offering a “Buy One, Get One Free” special offer for electronic ticket packages during the grand opening weekend, Friday, Aug. 29 – Monday, Sept. 1.
The new state-of-the-art bingo room also will host Bingo After Dark. Also known as B.A.D. Bingo, the exciting late night sessions will take place every Saturday night at 11:30p.m. and include a live DJ, line dancing, glowsticks, cash prizes, and more. Sales start at 9p.m. and spots fill up fast. Attendees won’t want to miss the surprise hosts for the first ever B.A.D. Bingo session at Santan Mountain on Saturday, August 30.
“Bingo has consistently been one of the most beloved and high-energy experiences at our Vee Quiva location, drawing loyal guests and new players alike with every session,” said Gila River Resorts & Casinos’ General Manager, Denise Pfaff. “We knew we had something special, and with the excitement and demand continuing to grow, it only made sense to bring bingo to our newest and most modern property—Santan Mountain. We’re thrilled to introduce a vibrant new way to play and win in a one-of-a-kind setting.”
Santan Mountain’s 13,000-square foot Bingo Club boasts an indoor/outdoor open floor plan with floor-to-ceiling windows offering stunning panoramic views of the San Tan Mountains. The bingo hall also features a world-class sound system and lighting system for an immersive playing experience, a dance floor, sophisticated decor and modern interior design elements, 98inch HDTV’s, and digital bingo options and playing features. Bingo sessions will be hosted daily, with bingo ticket packages ranging from $30-$225.
In addition to the new bingo club, Gila River Resorts & Casinos’ Santan Mountain is a modern gaming destination and home to the largest casino sportsbook in the state, 900+ slot machines and table games, a luxurious High Limit Room, five culinary concepts, three bars and lounges, and live music on the weekends.
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