Play'n GO new release Crabby's Gold
Connect with us
Play'n GO new release Crabby's Gold

Latest News

Konami Gaming and Xailient Demonstrate Major Expansions to SYNK Vision at Las Vegas Global Gaming Expo

Published

on

 

Konami Gaming Inc. and Xailient announced that SYNK Vision, the world’s only player facial recognition solution for Electronic Game Machines (EGM), has been expanded to provide instant recognition of casino players at table games. Konami will be demonstrating the solution at the Global Gaming Expo (G2E) in Las Vegas from October 8-10, 2024.

In 2023, the launch of SYNK Vision revolutionized player tracking and harm minimization by offering instant login capabilities for both carded (known) and optionally anonymous (unknown) players — eliminating the need for player loyalty cards, or other method of logging onto the player tracking system. Leveraging privacy-safe facial recognition technology from Xailient, Konami’s SYNK Vision addresses challenges such as identity fraud, duplicate player records, and gaps in player tracking data, even for anonymous users. By employing proprietary, secure facial recognition methods, SYNK Vision enables de-identified tracking of all players—whether carded or anonymous — closing loopholes in anti-money laundering procedures since all players are tracked and facilitating anonymous bonusing. Importantly, SYNK Vision is not limited to gaming environments; it can also recognize and reward players in non-gaming areas, offering a comprehensive solution that enhances the overall guest experience across various settings.

With the addition of SYNK Vision table games support, casinos can benefit from seamless player tracking at table games (both carded and refused name), for a consistent player experience across the property. SYNK Vision for tables uses smart cameras to detect players seated at the tables, integrating with the player ratings system to streamline operations and ensure accurate data entry. Artificial intelligence (AI) helps the casino staff by automating the tasks of player identification and player identity verification, removing opportunity for human error and speeding up the player experience from sit-down to buy-in.

“Table games staffs’ jobs keep getting harder, SYNK Vision returns the staff to their core role in customer service and entertainment faster. Staff enjoy interacting with players, but sometimes find the role of policing IDs, tracking AML an impediment to building rapport. This table game extension of SYNK Vision helps keep the fun,” said Tom Soukup, senior vice president & chief systems product officer at Konami Gaming Inc.

Smart cameras process AI inside the camera itself, instead of transmitting video for processing in servers or the cloud, and can easily be installed into EGM or on tables. This decentralized approach processing, known as “Edge AI”, dramatically reduces the costs associated with AI systems because existing networks and servers do not need to be upgraded. This approach also improves security and privacy.

Lars Oleson, chief executive officer of Xailient, said: “Edge AI is a game changer. Casinos can roll out this technology without major infrastructure upgrades, reducing cost, risk, and hassle. The bottom line is we can affordably deliver enhanced customer experience without sacrificing customer privacy. Together, we are setting the stage for the next generation of gaming experiences.”

SYNK Vision emphasizes secure identity management and harm minimization, ensuring a safer, more responsible, and personalized casino experience.

“In the Asia Pacific market, and Australia, under new regulatory constraints in particular, players’ secure and unique identity becomes key to good operational governance of casinos. Whether to ensure identity linked to AML transactions or identity of players redeeming promotional activity, SYNK Vision exclusively provides casinos with best practice technological solutions,” said Gerard Crosby, senior vice president & chief games product officer at Konami Gaming and director of Konami Australia Pty Ltd.

Jay Bertch, senior vice president & chief commercial officer at Konami Gaming, said: “Cards have known friction points, but the anonymous (or unknown player) is likely far larger than we can measure. Consider the situation that a player left their card in their room and are meeting friends for dinner. Will they play while they wait? Or, since they aren’t earning points, do they distract themselves with their phone? SYNK Vision removes that impediment to customer experience by enabling the player to ‘card-in’ via facial recognition.”

Advertisement
Stake - Best Online Casino & Sports Betting Platform

SYNK Vision is revolutionizing casino industry standards for harm minimization, secure identity management, and responsible gaming—realized through close strategic partnership between Konami Gaming and Xailient. SYNK Vision is testament to shared industry dedication to innovation and enhancing the overall casino experience.

G2E attendees are encouraged to visit booth #1256 at The Venetian Expo on October 8-10, 2024 to explore SYNK Vision and more Konami releases.

Latest News

Stake Colombia welcomes tennis star Juan Sebastián Cabal as new ambassador

Published

on

Stake Colombia welcomes tennis star Juan Sebastián Cabal as new ambassador

 

Stake Colombia is proud to announce its sponsorship and the incorporation of Juan Sebastián Cabal, the Colombian tennis legend, as its new ambassador. This alliance celebrates Cabal’s unparalleled career and reinforces Stake Colombia’s commitment to sports, excellence, and the Colombian community.

Juan Sebastián Cabal, an iconic figure in Colombian tennis, reached the top of the doubles world ranking in 2019, forming one of the most prominent duos of the last decade with Robert Farah. Together, they conquered Wimbledon and the US Open, were finalists at Roland Garros and the Australian Open in men’s doubles, and Cabal also won the Australian Open in mixed doubles. Furthermore, they achieved multiple victories in ATP 1000, 500, and 250 tournaments. His career is a clear example of perseverance, talent, and excellence, leaving an indelible mark on global tennis.

“Having Juan Sebastián Cabal as an ambassador is key for Stake Colombia. At a time when paddle is experiencing an explosion in popularity across the country, fostering entertainment among young people is fundamental. Supporting, connecting with the community, and offering new experiences is what drives us, and this alliance is an opportunity to truly excite both paddle and tennis enthusiasts alike,” stated Diana Otálora, Country Manager of Stake Colombia.

Beyond his impressive records and titles, Juan Sebastián Cabal embodies the fighting and resilient spirit of Colombian athletes. He has represented Colombia in three editions of the Olympic Games and has been a fundamental pillar in the Davis Cup for more than 15 years. Currently, Cabal continues his legacy in padel and sports development through his club “Padeling by Cabal,” which promotes well-being and physical activity in his hometown, inspiring new generations of athletes and strengthening national pride.

Regarding this new alliance with Stake Colombia, Cabal stated that “it is a fantastic opportunity to continue promoting the values of sport and dedication that have accompanied me throughout my career. I am excited about the idea of working together to inspire more people and support sports development in our country.”

The collaboration between Stake and Juan Sebastián Cabal is a testament to their shared passion for sports and entertainment. Through this partnership, Stake Colombia will seek to promote sports integrity and connect communities with innovative and exciting experiences.

Continue Reading

Latest News

Buffalo Run Casino & Resort Selects QCI Go to Empower Hosts and Enhance Guest Engagement

Published

on

Buffalo Run Casino & Resort has chosen Quick Custom Intelligence’s (QCI) Go, a native mobile app designed specifically for casino hosts, to elevate host productivity and deliver a superior guest experience.

QCI Go provides hosts with powerful tools including player card scanning, real-time player lookup, seamless access to QCI Meet and QCI Events, and robust task management features—all in a user-friendly mobile interface. By putting these capabilities directly in the hands of hosts, QCI Go enables faster service, deeper guest relationships, and greater operational efficiency on the casino floor.

Mary Jewett, Vice President and General Marketing at Buffalo Run Casino & Resort, expressed excitement about the implementation:
“Bringing QCI Go to Buffalo Run Casino & Resort represents a significant advancement in how we empower our hosts to serve guests. With mobile access to key player information, events, and task management, our team can deliver personalized service in real time, enhancing both the guest experience and host effectiveness.”

Dr. Ralph Thomas, CEO of QCI, shared his perspective on the partnership:
“We are thrilled to deploy QCI Go at Buffalo Run Casino & Resort. By providing hosts with mobile access to the QCI platform, we enable them to deliver exceptional, timely service and foster stronger player relationships. This is a great example of how our mobile-first innovations help operators improve team productivity and guest satisfaction.”

QCI Go is part of Quick Custom Intelligence’s broader commitment to innovation in the gaming industry, providing operators with state-of-the-art tools that support host teams, streamline operations, and drive meaningful guest engagement.

Continue Reading

Latest News

BMM TESTLABS’ BIG CYBER CLARIFIES LEADERSHIP TRANSITION AND ORGANIZATIONAL OVERSIGHT

Published

on

BMM Testlabs (“BMM” or “the Company”), the world’s original gaming test lab renowned for exceptional product compliance and certification services, today announced that Amit Sharma, former Chief Executive Officer of its BIG Cyber business, has not been affiliated with the Company in any capacity since October 2024.

BIG Cyber is focused on delivering world-class cybersecurity solutions to the global gaming industry under the leadership of Marzia Turrini, President, iGaming & Cybersecurity at BMM Testlabs. Turrini provides executive oversight for BIG Cyber’s strategy, services, and partnerships, ensuring the highest standards of security, professionalism, and customer care.

BMM Testlabs Chief Executive Officer Martin Storm said, “We take the integrity of our brand and communications seriously. While we thank Amit for his past contributions, we want to make it clear that he no longer represents BIG Cyber, BMM Testlabs, or BMM Innovation Group in any form. Our BIG Cyber solutions business continues to grow under the trusted leadership of Marzia Turrini and our global team of experts.”

Continue Reading

Trending

GamingAmericas.com (part of HIPTHER) is your one-stop portal for the latest news, insights, and analyses in the gaming industry across the Americas. From legislative updates and market trends to interviews with industry leaders, we provide a comprehensive look at the dynamic landscape of both online and land-based gaming. Whether you're a stakeholder looking to stay ahead of the curve or a gaming enthusiast eager for reliable updates, GamingAmericas.com has got you covered. Follow us on social media and subscribe to our newsletter for real-time updates and exclusive content. Make informed decisions and stay ahead in the game with GamingAmericas.com.

Disclaimer: All the information provided is for educational and entertainment purposes only. Always check your local laws before participating in any gaming activities.

Copyright © 2018 – 2025, HIPTHER. All Rights Reserved.