Compliance Updates
Massachusetts Gaming Commission Names Director of Investigations and Enforcement Bureau and Executive Director
The MGC met on January 31 in a public meeting to interview candidates for the role of IEB Director. Following those interviews, commissioners voted 5-0 to appoint Caitlin Monahan Director of the agency’s IEB. Monahan served as Interim Director of the IEB and before that served for three years as a member of the MGC’s legal division, recently as deputy general counsel. Prior to joining the MGC, Monahan was a litigator in the Boston office of the law firm WilmerHale. She started her career as an assistant in the Executive Office of Public Safety and Security. Monahan graduated from Harvard College and Harvard Law School.
“I am excited for this important opportunity to lead the Commission’s Investigations and Enforcement Bureau. Having served in the MGC’s legal division previously and in this role on an interim basis, I know the essential work in front of us and look forward to continue to collaborate with my colleagues across the MGC to ensure the integrity and safety of gaming in the Commonwealth,” said Monahan.
The IEB is the largest division at the MGC and is responsible for ensuring the integrity of Massachusetts gaming operations. The IEB has an investigatory side, staffed with members of the Massachusetts State Police Gaming Enforcement Unit and financial investigators, who complete background checks and ongoing suitability determinations on operators, vendors and employees of the gaming establishments. The IEB is a law enforcement agency, with subpoena power and broad investigatory authority to make sure that the people and business entities involved with gaming meet the established standards of integrity, honesty and good character. The IEB also has an enforcement side, staffed with Gaming Agents, who ensure that the Massachusetts casinos are in compliance with all regulations promulgated by the Commission. Additionally, the IEB oversees the MGC’s licensing division.
“Caitlin has been a valued member of the MGC team for a number of years, first in the legal division and recently as interim IEB Director – this experience will help ensure her success as she begins this new role. Her contributions have been essential to the work of the MGC in the regulation and oversight of casino gaming, horse racing, and establishing sports wagering in the Commonwealth, and I know she will continue to meet and surpass our high expectations as a leader of our organization,” said Chair Cathy Judd-Stein.
Much like final interviews for the IEB Director, Commissioners met in a public meeting on Monday March 18 to interview two final candidates for the role of executive director. Following interviews and deliberations, commissioners voted 4-0 to appoint Dean Serpa as executive director of the MGC. Throughout his career, Serpa has served in multiple senior roles throughout Massachusetts state government including leadership roles for the office of Governor Charlie Baker. He currently serves as the chair of the Massachusetts Gaming Policy Advisory Committee (GPAC).
“I want to thank the commissioners for entrusting me with this important role, and I look forward to joining the committed team at the Massachusetts Gaming Commission. I am passionate about moving projects from inception to competition and working with teams to get things done – I am excited to build on my experience with GPAC as I get started as executive director of the Commission,” said Dean Serpa.
The executive director serves as the executive and administrative head of the MGC and is responsible for administering and enforcing the provisions of the law relative to the commission and each of the agency’s administrative units. The executive director reports to the five-member Commission.
“Dean’s unparalleled operations experience and record of leadership and service to the Commonwealth will allow him to step into the role of executive director and have an immediate impact on the Massachusetts Gaming Commission. His time as chair of the Gaming Policy Advisory Committee will provide him with an essential level of familiarity regarding MGC policies and programs as he begins his tenure,” said Commissioner Eileen O’Brien.
Commissioners Nakisha Skinner (chair) and Brad Hill served on the initial screening committee for the new IEB director and were joined by Chief People and Diversity Officer David Muldrew. Commissioners Eileen O’Brien (chair) and Jordan Maynard served on the initial screening committee for the executive director and were joined by Chief People and Diversity Officer David Muldrew and Chief Financial and Accounting Officer Derek Lennon. Former interim IEB director, Heather Hall, also served on the ED screening committee until she departed the Commission.
Compliance Updates
HIPTHER Launches Responsible Gambling Assessment Tool Across Its Global Gaming Media Network
HIPTHER, a leading media and events brand in the Gaming and Tech industries, has launched a new Responsible Gambling Assessment Tool, now live across all of its gaming media platforms. This quick, anonymous self-test is designed to help players better understand their relationship with gambling, encouraging safer play through awareness and early self-checks.
The “Play Responsibly” tool is backed by clinical research and built with user privacy at its core, based on the globally recognized Problem Gambling Severity Index (PGSI) – a 9-question framework used to assess gambling risk levels, from low to moderate or high.
No sign-up needed. No Cost. No data collected. No Judgement. Just honest insight.
Whether you’re simply curious or looking to take a proactive step toward support, this free tool delivers instant results and practical next steps – all in under two minutes.
Key Features:
- Completely anonymous – no registration or personal data required
- Instant results with tailored guidance
- Available in 5 languages
- Mobile-first and accessible across all devices
- Fully GDPR compliant
Designed to meet WCAG 2.1 AA accessibility standards, the tool ensures a smooth and inclusive user experience for everyone. With multilingual support and local resource integration, it helps diverse populations connect with trusted support networks in their region.
“While our media platforms primarily serve the B2B side of the industry, we know they’re also visited by players looking for insights and updates. That’s why it’s important for us to go beyond headlines and contribute real tools that support safer play. This assessment is one small, meaningful step toward that.” – Zoltán Tűndik, Co-Founder and Head of Business at HIPTHER.
Take the assessment today and share it with your community.
Because gambling should always be safe, informed, and fun.
Try it now on any of HIPTHER’s gaming media platforms:
By launching this tool, HIPTHER reaffirms its ongoing commitment to promoting transparency, responsibility, and player well-being in the global gaming industry. Together with our partners and audiences, we continue working toward a safer, more informed future for players everywhere.
Aristocrat Gaming and Hasbro announced that Aristocrat Gaming is the winner of a competitive RFP to create MONOPOLY slot games for worldwide land-based gaming venues, securing a multi-year agreement. The landmark partnership will see Aristocrat Gaming launch all-new MONOPOLY-themed slot titles, beginning in early 2026. The company is excited to reintroduce one of the world’s most iconic brands to land-based slot games.
“To be selected as Hasbro’s land-based slots partner – after a highly competitive process – is a proud milestone for Aristocrat Gaming. Our commitment to innovation and bold creativity sets us apart, and we’re excited to reimagine MONOPOLY slot games for today’s players around the globe,” said Craig Toner, CEO of Aristocrat Gaming.
“It was evident through our selection process that Aristocrat Gaming was the natural fit for the next evolution of the Monopoly brand in the gaming category. We can’t wait for Monopoly fans to experience all new premium gaming content on casino floors,” said Claire Hunter Gregson – Director, Gaming Relationships of Hasbro.
NYSGC Chair O’Dwyer has released the following statement regarding casino applicants.
“On behalf of my fellow Commissioners and the Gaming Facility Location Board, I welcome the eight applicants to Develop and Operate a Gaming Facility in New York State to the competition. The Commission and Board are committed to ensuring the casino siting process is fair, transparent, competitive, deliberative, and beneficial for the State of New York.
“This is a tabula rasa – there are no frontrunners or favorites. These eight proposed projects represent billions of dollars in private investment, thousands of jobs, and amenities in addition to a world-class casino – all things that can transform a community. That’s why each project must obtain all local entitlements, including zoning approval, and be approved by a specific Community Advisory Committee of appointees of the elected officials representing the proposed facility’s location. Only those projects that meet both statutory requirements – zoning and Community Advisory Committee approval – by September 30, 2025 will be considered by the Gaming Facility Location Board. This ensures that only those projects embraced by the community are placed before the Board for consideration.
“Appointing authorities for all eight projects have been notified of their obligation to make appointments to the Community Advisory Committees as soon as possible, as Committees are expected to be up and running in the coming weeks. Through the summer, Committees will hold public hearings to gauge support and/or opposition to their respective project, and formally vote whether to advance the project for Board evaluation. Those projects that are not approved by their Community Advisory Committee will not advance.
“The Board will evaluate those projects approved by their Community Advisory Committee and select up to three projects by December 1, followed by Commission licensure. This ensures that New York State will collect the already-booked casino license fee(s) ahead of schedule.
“As the Board has stated in the Request for Applications, the revenue from new gaming facilities is expected to benefit New York’s public schools, mass transit, local governments, and problem gambling treatment services. The jobs created by these casinos are expected to deliver livable wages to help families live, stay, and prosper in New York.
“We look forward to a competitive process with active community engagement for all proposals.”
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