Gambling in the USA

Push Gaming’s 2023 report: the US, more games and new horizons

Published

1 year ago

December 28, 2023

As 2023 draws to a close, Push Gaming’s Director of New Business and Markets, Fiona Hickey, reflects on its recent progress on and off the reels and how the news of its acquisition has been received stateside, where the popular studio intends to make a splash.

With Push’s much-anticipated entry into the US market looming, has this influenced the agenda of US event attendance in 2023?

We’ve been diligently preparing for our US market entry for the past few years, gaining valuable insights and developing a comprehensive strategy as to our approach to the jurisdiction. With the potential of the US market being so great, it is worth taking our time and preparing for our launch accordingly.

During our pre-planning stage, we attended events like G2E Las Vegas among others where we met with regulators and gathered a broader understanding of the US gaming market so that we were sufficiently knowledgeable and informed of the market.

We’ve also been studying popular game concepts in both the online and the land-based market to ensure that our launch offerings will resonate with US players. By carefully considering the regulatory environment and player preferences, we have been able to develop a comprehensive plan to market that will position us for success when we begin to roll out there.

Has the recent acquisition by MGMRI/LeoVegas furthered this agenda at all? Or is it business as usual in terms of your US debut?

Our recent merger with MGM Resorts has significantly enhanced our US expansion strategy. The deal enables us to capitalise on BetMGM’s market-leading position and introduce our globally celebrated titles to American players for the first time on one of the most prominent operators’ platforms.

This will catapult our brand awareness in the US and help integrate our titles into the public zeitgeist of online slots within that market, encouraging more growth thereafter with additional operators and partners.

Your product roadmap has been boosted by an acceleration in game launches – what impact does this have on selling Push Gaming to operators?

Stake - Best Online Casino & Sports Betting Platform

We’ve been consistently raising the bar for our games in terms of quality and quantity over the past few years. Each new game provides an opportunity to innovate and expand our knowledge whilst delivering new features to players. With each successive release, we become a stronger provider and the recent uptick in these launches has amplified our already well-known inclination to innovate.

With over 60 direct integrations and partnerships with nearly all tier-one operators in the regulated markets that we are live in, we’re in an incredibly strong position. Adding more award-winning games to our portfolio allows us to capitalise on this position and expand even further, both with new operators and with our existing partners.

The big product news of 2023 was Razor Returns. Has this resulted in more interest in your content?

Our portfolio has always garnered significant attention from both players and operators because we’re constantly pushing the boundaries of slot development. We don’t simply replicate trends, we add our unique touch to create something truly exceptional and this is sought out by players and proves beneficial to operators. Razor Returns was a resounding success and since its launch, it has remained a top game for our partners. Players are drawn to its mix of familiar gameplay and the evolution of a fan-favourite franchise with new additions to its mechanics, the slot has proven to be a hit since release.

As we move into 2024, we’ve already crafted an impressive roadmap for Q1, featuring seven games, one of which is the highly anticipated Wild Swarm 2 which we believe has the potential to be our most successful sequel yet. We also have Retro Sweets upcoming, the long-awaited sequel to Retro Tapes, which we know our partners will love. For them and ourselves, content is king and consistently delivering high-quality entertainment experiences is key to garnering more interest in our games.

What other regions and new markets are in the pipeline for Push?

Following our entry into Greece, Italy, and Switzerland towards the end of 2023, we plan to continue our expansion and aim to be live in Spain in Q2 next year. We will also be looking to continue our growth and expansion into Latin America, along with our much-awaited entry into the US being on the horizon. We are excited to continue to grow our business, offering our innovative games to new players around the world and providing existing Push enthusiasts with new games to enjoy. There are exciting times ahead.

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Arizona Department of Gaming Releases October Sports Betting Figures

Published

2 weeks ago

January 9, 2025

Adrienn Sarkany

Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

Published

2 weeks ago

January 9, 2025

Adrienn Sarkany

Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14^th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14^th, and we encourage all US-focused operators and regulators to join us.”

Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

Published

2 weeks ago

January 9, 2025

Adrienn Sarkany

Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.