Gambling in the USA
After Unanimous Commonwealth Court Victory, POM of PA Amends Second Commonwealth Court Complaint Aimed at Corruption by State and Local Government Agencies and “Team Casino”
On the 4th of December, Pace-O-Matic (POM) of Pennsylvania filed an amended complaint in the Commonwealth Court of Pennsylvania outlining the coordinated corruption between state and local government agencies on behalf of actors in the private casino industry, who identified themselves as “Team Casino.”
POM of PA’s complaint asks the court to order the Bureau of Liquor Control & Enforcement (BLCE) and the Pennsylvania Gaming Control Board (PGCB) from targeting POM’s Pennsylvania Skill games by publicly and privately declaring them illegal.
“Over the course of nearly seven years, at the behest and with financial support provided by the private casino industry, the Pennsylvania Gaming Control Board (PGCB), the Bureau of Liquor Control Enforcement (BLCE), and the Monroe County District Attorney’s Office have engaged in a coordinated campaign to attack and undermine the standing of POM’s legal Pennsylvania Skill games,” said Chief Public Affairs Officer, Mike Barley. “With the urging and coaching of actors representing the private casino industry, the state government ignored and/or purposefully misrepresented the law, court decisions, and basic elements of how our skill games operate in a coordinated, yet desperate, attempt to reputationally harm POM’s ability to operate a legal product in Pennsylvania.
“While the PGCB was created to oversee the private casino industry, their actions show they are wholly owned subsidiary of the industry they are intended to oversee. The BLCE is meant to interpret the law as written and respect court opinions, yet time and time again they took their orders from the private casino industry and ran a targeted campaign to harm the Pennsylvania small businesses and fraternal clubs who operate our skill games and rely on the supplemental revenue these games generate, as well as intimidate players from using our legal products. These actors were part of a national effort, led by the private casino industry in Pennsylvania and across the nation, to attack the legal skill game industry. Their behavior was appalling and does deep reputational damage as well as harms public confidence in the process.”
Yesterday, in another matter related to the legality of POM’s Pennsylvania Skill games, the Commonwealth Court unanimously ruled that POM’s skill games are legal games of skill. In the case, originally brought forth in Dauphin County, the Commonwealth Court ruled that the POM game is a game of predominant skill, not a game of chance, and that the “POM machines are not slot machines [and] the POM machines are not illegal” as noted in the ruling.
The newly amended complaint names the Bureau of Liquor Control & Enforcement (BLCE), Scott Miller, James Jones, Scott Berdine, the Pennsylvania Gaming Control Board (PGCB), the Monroe County District Attorney’s Office, Monroe County District Attorney E. David Christine, Monroe County Assistant District Attorney Andrew Throckmorton, Monroe County Assistant District Attorney Michael Mancuso, Thomas J. McMahon from the Criminal Investigations Division, Chief County Detective Eric Kerchner with the Monroe County District Attorney’s Office, PGCB Senior Counsel Denise Miller-Tshudy, Deputy Chief Counsel Christopher Herrington with the Pennsylvania State Police, and former BLCE Supervisor Todd Merlina.
There is a long history of corruption by these actors that the courts have noted in their opinions over the past year.
In yesterday’s unanimous Commonwealth Court opinion, the court notes “the Commonwealth was aware of adverse legal authority [referring to the Pinnacle case in which the POM game was determined a game of skill], it was required to cite and distinguish it.” Yet the Commonwealth omitted it. The court goes on to state that they “caution the Commonwealth that the Pennsylvania Rules of Professional Conduct require candor toward the tribunal and, specifically, the disclosure of directly adverse authority.”
In March, Dauphin County Court of Common Pleas Judge, Andrew H. Dowling, castigated the Commonwealth and the BLCE for their biased conduct, writing, “All three of the Commonwealth witnesses opined that the games were predominantly games of chance. However, we do not find these opinions to be persuasive for a number of reasons. Initially, it is this Court’s belief that the Commonwealth’s investigation shows case bias. The Commonwealth is seeking to make all machines like the POM machines into illegal gambling devices, and their whole approach and intent is to shut down games regardless of the actual gameplay. The fact that Officer Wentsler never played the Follow Me feature while undercover is indicative of this. Thus, the Commonwealth as a whole is biased against the games, and their approach lacks case credibility.”
This is the second court in as many months to rule the games were legal games of skill and allege misconduct in the investigation and prosecution of legal skill games.
In February, Monroe County Common Pleas Judge Jennifer Harlacher Sibum wrote, “The court finds that the Commonwealth improperly withheld and misrepresented material evidence relative to the issuance of the search warrant in this matter, and that such conduct warrants the suppression of the seized property.”
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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