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Gambling in the USA

PlayNJ.com: More records fall as sportsbooks handle $1.3 billion in October

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ILLINOIS SPORTSBOOKS HIT RECORD $840 MILLION IN BETS IN OCTOBER Football, basketball betting spurs records for handle, revenue, and tax revenue as end of in-person registration requirements approaches, according to PlayIllinois

 

New Jersey’s online and retail sportsbooks set another U.S. record by handling $1.3 billion in wagers in October, which led to record revenue, too. Meanwhile, online casinos posted another record month, which made New Jersey along with Pennsylvania the first states to generate $1 billion in annual gross revenue from online casino betting, according to PlayNJ, which tracks gaming developments in the state.

“Five weekends in October meant an unusual amount of NFL and college football to bet on, and plenty of free time for gamblers to visit Atlantic City, making fresh records inevitable,” said David Danzis, an analyst for PlayNJ.com. “But what will have a longer-lasting effect is if the market for sports betting and online gambling continues to expand while Atlantic City continues to recover following the pandemic. That combination is producing some jaw-dropping results.”

New Jersey’s online and retail sportsbooks drew $1.3 billion in bets in October, easily topping September’s record handle of $1.01 billion by 28.9%, according to official reporting released Wednesday. October’s betting volume was up 62.3% from the $803.1 million generated in October 2020.

The high betting volume led to a new record in gross gaming revenue, too. Sportsbooks won $84.2 million in October, up 43.8% from $58.5 million in October 2020 and up 2.1% from $82.4 million in September. October’s revenue topped the previous record of $82.6 million set in January and yielded $12.7 million in state taxes. 

Five full weekends of NFL and college football were a boon for sportsbooks, boosting football betting to $499.0 million in October from $400.8 million in September. The start of the NBA season helped pour another $156.9 million into sportsbooks from basketball and baseball’s postseason ($127.1 million) and spurred significant action, too.

“With so much to bet on in October, state records for wagering are falling in every major legal sports betting market in the U.S.,” said Eric Ramsey, an analyst for the PlayUSA.com Network, which includes PlayNJ.com. “New Jersey separates itself because bettor enthusiasm for the NBA outstrips most every other market, which pushes its ceiling during a month like October to heights that were once unreachable in the U.S.”

Online sportsbooks took in $1.2 billion in wagers, accounting for 90.5% of the state’s handle in October. FanDuel/PointsBet/SuperBook continued their dominance of the online market with $39.6 million in gross revenue, up from $36.6 million in September. 

The leaders were followed in revenue by:

  • Resorts Digital/DraftKings/Fox Bet ($15.9 million, up from $13.2 million in September)
  • Borgata/BetMGM ($7.8 million, down from $10.8 million)
  • Freehold/Barstool/PlayUp ($6.8 million, up from $4.1 million)
  • Monmouth/Caesars/SugarHouse/TheScore ($3.1 million, up from $1.8 million)
  • Tropicana/Caesars ($2.1 million, down from $3.0 million)
  • Hard Rock/Bet365/Unibet ($917,007, down from $1.6 million)
  • Caesars Sportsbook/888sport/WynnBet ($446,124, up from -$568,675)
  • Ocean Casino/Caesars/Tipico ($284,834, down from $653,322)
  • Golden Nugget/BetAmerica/Betway ($54,659, up from -$70,405)

Retail sportsbooks set a record, too, with $124.2 million in October, up from $92.7 million in wagers in September. Meadowlands/FanDuel led the retail market with $4.5 million in revenue.

“More than just a growing base of bettors, online sportsbooks are expanding their reach with in-game betting and prop bets,” Ramsey said. “The result is that bettors are placing more wagers as they become more comfortable with that kind of action.”

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Online casinos and poker

New Jersey joined Pennsylvania as the first U.S. states to take in more than $1 billion in gross gaming revenue from online casinos and poker rooms in a single year with a record $127.0 million in October. That topped the previous record of $122.6 million set just last month, and was up 35.9% from $93.5 million in October 2020.

Online casinos and poker rooms have now generated $1.1 billion in revenue for the year, easily reaching $1 billion in annual revenue for the first time. Pennsylvania ($1.05 billion) also went over the $1 billion mark for the year after announcing its October gaming data on Wednesday.

“The rise in revenue in all forms shows that each pillar of the state’s gaming industry is benefiting from a rising tide,” Danzis said. “Online gambling has continued to grow since launch, but annual revenue has more than tripled since sports betting launched in 2018. As impressive as $1.1 billion in revenue in 10 months is, it might not have gotten there so soon without the legalization of online sports betting.”

Other highlights from October’s report:

  • Online casinos and poker generated $4.1 million in revenue per day over the 31 days of October, up from $3.0 million per day in October 2020, though down from $4.2 million per day in September.
  • The revenue from online casinos and poker rooms yielded $19.05 million in state and local taxes.
  • Borgata/BetMGM led the market with $38.8 million in casino and poker revenue in October. Rival Golden Nugget was second with $34.5 million in revenue. Resorts Atlantic City was third with $29.3 million.
  • Online casino games generated $124.6 million of October’s revenue, up 37.0% from $90.9 million in October 2020. Online poker generated the remaining $2.4 million in revenue, down 3.4% from $2.5 million in October 2020.
For more information and analysis on regulated gaming industry, visit PlayNJ.com/news.

Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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