Gambling in the USA
Pennsylvania Sportsbooks Take In Just $46 Million In Bets While Online Casinos Surge
April’s handle $300 million short of what would have been expected, according to PlayPennsylvania
LAS VEGAS — Pennsylvania’s sportsbooks generated just a fraction of the bets that they would have expected during a normal April, while online casinos and poker rooms smashed their revenue record with $43.1 million. That divergent path—which includes an estimated loss of more than $300 million in sports bets, according to PlayPennsylvania estimates—will continue as long as most major sports and the state’s land-based casinos remain closed.
“The growth in online gambling as well as betting on non-traditional sports are industry bright spots,” said Dustin Gouker, lead analyst for PlayPennsylvania.com. “But there just isn’t any way for Pennsylvania operators to compensate for such a dramatic loss of revenue, including at retail sportsbooks and land-based casinos, which can’t generate a single dollar right now.”
During a month in which PlayPennsylvania.com would have estimated a handle of nearly $350 million, Pennsylvania sportsbooks generated just $46 million in wagers, according to official data released Monday. That is down from $131.3 million in March, though up slightly from $36.8 million in April 2019, before online sports betting launched.
Sportsbooks yielded $3.2 million in gross revenue, up from $8.6 million in March. The win resulted in $988,255 in state taxes.
Before the COVID-19 shutdowns, Pennsylvania’s sportsbooks had grown from a 2019 low handle of $31.5 million to a record of $348.4 million in January 2020.
“The momentum that brought records month after month for Pennsylvania’s sportsbooks has been reversed almost instantly,” said Valerie Cross, an analyst for PlayPennsylvania.com. “Until sports leagues figure out a way to reopen, these dreary results will continue.”
With retail sportsbooks shuttered in April—potentially losing out on some $35 million of in-person bets—online sportsbooks generated Pennsylvania’s entire handle. FanDuel Sportsbook at Valley Forge Casino led the market in April with $19 million in April wagers, down from $53.7 million in March. That yielded $1.3 million in taxable revenue, down from $2.8 million in March. FanDuel was followed by:
- DraftKings at The Meadows ($12.6 million handle, down from $28.6 million; $706,589 taxable revenue, down from $1.5 million)
- Rivers-Philadelphia ($5.9 million handle, down from $12 million; $309,551 revenue, down from $601,984)
- Fox Bet at Mount Airy ($3.7 million handle, down from $6.1 million; $229,469 revenue, up from $159,013)
- Rivers-Pittsburgh ($2.4 million handle, down from $8.2 million; $190,013 revenue, down from $535,860)
- Parx Casino ($2.2 million handle, down from $7.9 million; $193,662 revenue, down from $618,159)
- Unibet at Mohegan Sun Pocono ($92,521 handle, down from $1.2 million; $14,362 revenue, down from $19,750)
- Presque Isle Downs ($97,107 handle, down from $483,429; -$4,066 revenue, down from $23,905)
- Harrah’s ($28,155 handle, down from $139,790; -$557 revenue, up from -$18,075)
Limited to futures betting and action on nontraditional sports, Pennsylvania’s online sportsbooks are arguably faring better than might have been predicted. And sportsbooks could be getting some help from more mainstream sports soon, with auto racing restarting, golf planning on teeing off in the coming weeks, and Major League Baseball inching closer.
“A $46 million handle with such limited options in terms of sports is a surprise,” Gouker said. “April could potentially be the statistical low point, but there is so much that can happen that the immediate future is impossible to predict. That is a bit disconcerting for operators.”
Online casinos and poker boom
Online casinos and poker rooms brought good news for the industry, combining to generate a whopping $43.1 million in April revenue. That was up 77.4% from the record $24.3 million in March and 121% over February’s $19.5 million. As many of Pennsylvania’s gamblers stayed home and land-based casinos remained closed, casinos and poker revenue hit $1.4 million per day in the 30 days of April, up from $782,768 per day in March.
Online table games and slots generated $1.4 billion in wagers, up from $871.6 million, producing $37.8 million in revenue. Mount Airy/PokerStars—the Keystone State’s only online poker room—generated a record $5.3 million in revenue, beating March’s $3.1 million and edging New Jersey for the online poker revenue record for any state.
As welcome as the rise in online gambling revenue has been, it can’t nearly make up for the lost revenue from land-based casinos. The $23.6 million revenue difference between April and February, represents just 8.5% of the $277.8 million on slot machines and table games revenue generated by land-based casinos in April 2019.
“There will likely be long-term implications from this surge in online gambling interest. A behavioral shift that makes online gambling permanently more popular is likely to continue even after casinos reopen,” Cross said. “But the reality is that despite the gains made at online casinos, the closing of land-based casinos left a revenue hole that can’t be made up.”
Rivers-Philadelphia led the online casino market with $13.7 million in revenue on $477 million in wagers, up from $6.8 million in revenue on $293.2 million in wagers in March. FanDuel/Valley Forge Casino was second with $7.9 million in online revenue on $320.8 million in wagers, up from $5 million in revenue on $250.6 million in wagers in March.
In addition, the number of online casinos in Pennsylvania grew to 10 with the launch of Caesars in April and DraftKings in early May, expanding the FanDuel-DraftKings rivalry beyond sports betting.
“The competition between FanDuel and DraftKings has been a force for innovation in sports betting markets across the country, and we expect that will transfer well to their online gambling products,” Gouker said.
For more information on the revenue generated by Pennsylvania, visit www.playpennsylvania.com/revenue.
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
-
Compliance Updates7 days ago
Bragg Gaming is Live in Brazil’s Regulated iGaming Market
-
Latest News6 days ago
Plaza Hotel & Casino offering free stalls to temporarily rehome horses affected by the California wildfires
-
Affiliate Industry6 days ago
MetaBet inks Gentoo Media partnership to enhance flagship sites
-
Compliance Updates5 days ago
INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL
-
Latest News6 days ago
INSPIRED TO LAUNCH 16 SLOT GAMES IN BRAZIL, IGNITING THE iGAMING MARKET IN JANUARY 2025
-
Compliance Updates5 days ago
FBMDS obtains certification to operate in Brazil
-
Latest News6 days ago
PENN Entertainment Announces Partnership with Monumental Sports & Entertainment for Market Access in Washington, D.C.
-
Latest News7 days ago
Professional Fighters League Teams Up with Cloudbet as Official Sports Betting and Online Casino Partner