Live! Casino & Hotel announced that ROXANNE McGONIGAL has been named Director of Relationship Marketing.
In her new role, Ms. McGonigal will grow customer loyalty through engaging marketing campaigns at one of Maryland’s top tourist destinations and drivers of state revenue. She will work to increase guest satisfaction, identify new business opportunities and enhance Live!’s operations and programs to ensure continued success.
Ms. McGonigal has more than 18 years of marketing experience in the gaming industry, with previous roles in relationship marketing and a track record of successful operational growth and profitability. Her skills include brand and loyalty marketing, VIP services and strategy and revenue and entertainment management. She previously worked as Relationship Marketing Manager for the Dover Downs Hotel & Casino and Caesars Entertainment, where she supervised operations and staff and ensured guests received top-notch customer service experience.
For information about Live! Casino & Hotel, visit www.livecasinohotel.com.
About Live! Casino & Hotel:
Live! Casino & Hotel is one of the largest commercial casinos in the country, located in the Washington DC/Baltimore corridor, just off I-95, Route 100 and the B/W Parkway at Arundel Mills. Open 24/7/365, the property features more than 200 live action table games, including a Poker Room; approximately 4,000 slot machines; two High Limit rooms; and the Orchid Gaming & Smoking Patio. Guests can enjoy five-star accommodations, including 310 luxury guest rooms; the Live! Spa; world-class dining, featuring the Zagat-rated #1 steakhouse The Prime Rib®; David’s, featuring global cuisine; Bobby’s Burger Palace, from celebrated chef Bobby Flay; The Cheesecake Factory®; Luk Fu and 8 at Luk Fu, serving authentic sushi and Asian cuisine; Morty’s Deli; Latin cuisine at En Vivo; Phillips® Seafood Express; and Luckies, offering Starbucks coffee, pastries, and Italian gelato; and a sizzling nightlife, including nightly entertainment at Live! Center Stage; the R Bar; and The Lobby Bar at David’s. A 4,000-seat Event Center, opening in two phases, featuring 40,000-square-feet of meeting and banquet space, and a performance venue with a regular lineup of headline entertainment completes the Live! experience. Enjoy secure covered parking with valet service and a free self-park garage with Park Assist® and direct elevator access to the casino floor. The newly-renovated Live! Lofts boutique hotel, located just minutes from the Casino, features 250 guest rooms and suites, and approximately 3,400-square-feet of meeting and banquet space.
Source: Live! Casino & Hotel