Canada
Getting ready for Ontario! Exclusive Canada interview with Evoplay
As one of the industry’s most innovative gaming studios gets ready for North America, we sat down with Evoplay’s superstar CCO, Vladimir Malakchi to talk through their exciting plans for the continent, and why Ontario can be one of the industry’s most exciting new opportunities for 2022 and beyond.
With Ontario set to be one of 2022’s biggest opportunities in North America – what is Evoplay looking to bring to the table in Canada?
Canada’s gambling industry is currently developing at a faster rate than Europe’s various regulated markets, with player preferences also changing at a rapid rate. We communicate with operators who are already live in the country, and they confirm that Canadians are in search of innovation and engaging forms of entertainment, which aligns with our direction in terms of product development.
It is well known that Canadians are enthusiastic gamblers, with around 75% of all Canadians happy to give casual gaming a try as entertainment. These activities tend to be associated mainly with scratch cards and sports betting, as they tend to deliver the maximum level of anticipation and built excitement around each win. For this reason, roughly 36% of Canada’s gaming demographic prefers scratch cards, while only 22% choose casino entertainment.
This is where our pioneering portfolio comes into play, meeting the interests of a vast selection of Canadian players with our sports-themed titles and instant games. We have already prepared a superb football pack that will undoubtedly hit the spot, while our team has continued to work on eye-catching betting mechanics to fulfil the requirements of even the most seasoned bettors.
Talk us through Evoplay’s take on the Canadian slot scene – how much does it differ to the land-based heritage of the US?
At its root, the land-based scene stands at odds with the majority of markets. Canada’s iGaming industry originated from a rich culture of brick-and-mortar casinos, but its notably high-tech-oriented population has influenced the development of online gaming in the region considerably.
With Canadian players interested in cutting-edge technologies, they are more demanding of high-quality gamification, graphics, and entertainment than the average player. Since Evoplay has always been known for its innovative approach to game design in all types of games, we know where we stand with the audience and are aware of where we need to be to keep them engaged.
How do you see Evoplay’s extensive experience entertaining players in Europe and LatAm adapting to the Canadian market?
We always align with data when entering any new market, following the same protocol with Canada as we would going live in any other region. We are aware of its most common trends, though a deeper insight into players’ preferences will only be possible through partnering with operators that serve the Canadian market. Such insight will allow us to see a clearer picture of how we can adapt our products to make them even more attractive to Canadian audiences.
How fast do you see the Ontario market liberalising itself for players and operators? How can games studios differentiate themselves in what will be a highly competitive market?
With around 40% of the country’s population situated in the city, Ontario is a market with fantastic potential. According to the surveys, its GGR will be approximately $1.25 billion this year, with the tendency to rise to $1.84 billion in 2023 and $2.54 billion in 2026.
Like many other countries, Canada has various restrictions surrounding advertising and responsible gambling which are unlikely to be lifted anytime soon, but it still leaves a lot of capacity for industry development.
The launch of Canada’s iGaming market in April unleashed the floodgates, with many providers flapping to be one of the first to cast the line in this highly advantageous province. However, speaking from experience, less than half of them will have long-term stints in the market. In the meantime, we will continue to deliver state-of-the-art products that resonate strongly with players of all demographics.
Last but not least – vision 2024: what’s Evoplay’s plans for going live in both the US and Canada within the next two years?
Both markets arrive with their list of challenges surrounding legal issues, but we are now at the stage of active dialogue and laying the groundwork, and if one thing is for sure, it is that our products are extremely attractive to players in region.
As game developers go, we are very unique. The vast majority of providers can’t deliver the same level of quality and entertainment as us, and certainly not in the same timeframe that we are able to, which is extremely important for such a demanding demographic of player. I’m sure they’ll be a big part of our plans for many years ahead!
BetVictor Canada has launched its new out-of-home advertising campaign across the streets of Toronto to promote NBA legend Tracy McGrady as its Safer Gambling Ambassador.
Two mobile digital trucks strategically targeting high-traffic areas near Scotiabank Arena, Rogers Centre, and major sporting events will provide prime audience exposure for the campaign, scheduled around Toronto Maple Leafs, Toronto Raptors, and Toronto Blue Jays home games.
To further enhance the campaign’s reach, BetVictor Canada has partnered with Clear Media Group to leverage digital taxi tops across Toronto, providing city-wide exposure with 100 taxis displaying key brand messaging. These digital taxi tops will run during peak evening hours (5:00pm – 9:00pm) on select dates until April 5th, 2025.
The campaign coincides with Problem Gambling Awareness Month, a nationwide grassroots campaign held each March that seeks to increase public awareness of problem gambling and promote prevention, treatment, and recovery services.
BetVictor Canada offers an array of tools and services to help its Canadian customers bet and play safely and responsibly, across a host of sports betting markets and online casino games.
Mark Harper, Head of Emerging Markets at BV Group, said: “BetVictor is delighted to be participating in the National Council of Problem Gambling campaign in March, to help increase public awareness of problem gambling and the need to promote prevention, treatment and recovery services.
“In using our Safer Gambling Ambassador, Tracy McGrady, to raise awareness about BetVictor’s safer gambling tools such as loss limits, time alerts and product restrictions we are dedicated to ensuring all players have a safe gambling experience. #PGAM2025.”
Canada
AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers
The Alcohol and Gaming Commission of Ontario (AGCO) has served BetMGM Canada Inc. with an Order of Monetary Penalty (OMP) of $110,000 for violations of the Registrar’s Standards for Internet Gaming.
In two separate incidents in 2024, BetMGM engaged marketing companies who offered cash to members of the public in return for opening new BetMGM accounts. The marketing activities occurred in public forums, such as a major national trade conference. Under AGCO’s Standards, operators are responsible for the conduct of their third-party suppliers who are contracted to support the operator’s Ontario gaming business, and must require their third-parties to meet Ontario laws, regulations and standards (Standard 1.19).
Ontario is one of the first jurisdictions in the world to establish and enforce rules that strictly limit high-risk inducement advertising and marketing in the online gambling industry. Registered iGaming operators are prohibited from offering gambling inducements, bonuses and credits as part of their broad public advertising and marketing activities (Standard 2.05). These Standards exist to protect Ontarians from predatory advertising and promotional marketing practices in order to limit the risk of gambling-related harm.
A registered operator served with an OMP by the AGCO has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
QUOTE
“Responsible gambling safeguards and the protection of Ontarians on registered gaming sites is among our key priorities. The AGCO monitors the activities of all registered operators and their third-party suppliers to ensure they are meeting our high standards and we continue to take strong action to ensure they operate within the public interest.”
Dr. Karin Schnarr, Chief Executive Officer and Registrar – AGCO
ADDITIONAL INFORMATION
BetMGM Canada Inc. failed to comply with the Registrar’s Standards for Internet Gaming. Specifically, the licensee failed to comply with the following provisions of the Standards:
- 1.19 Operators are responsible for the actions of third parties with whom they contract for the provision of any aspect of the Operator’s business related to gaming in Ontario and must require the third party to conduct themselves in so far as they carry out activities on behalf of the operator as if they were bound by the same laws, regulations, and standards.
- 2.05 Advertising and marketing materials that communicate gambling inducements, bonuses and credits are prohibited, except on an operator’s gaming site and through direct advertising and marketing, after receiving active player consent.
Contrary to the Standards, BetMGM Canada Inc. and/or their affiliates allegedly engaged in the following activities:
| a) | On or about January 13 and 14, 2024, BetMGM representatives were alleged to have attended the National Franchise Show and were offering $100 in cash to new players for opening a new account and depositing $15. |
| b) | On or about March 11, 2024, BetMGM acknowledged that its marketing affiliate “Above the Street” had engaged in prohibited inducement marketing. The conduct resulted in 377 player sign-ups and $127,180.00 in commissions to “Above the Street”. |
| c) | On or about April 13, 2024, another BetMGM marketing affiliate “Maple Leaf Marketing” engaged in prohibited inducements and marketing to induce on-site activations and acquire new players. The conduct resulted in 94 player sign-ups and about $34,000.00 in commissions paid to “Maple Leaf Marketing”. |
BCLC’s new “What’s played here stays here” campaign is issuing an important reminder to British Columbians who choose to gamble – specifically that all net profit its operations generate stays in B.C. to help fund critical services like education, health care and community programs.
The campaign also reinforces that all other gambling websites operating in B.C. are illegal and take away funds from critical community programs and services.
“Across B.C. and Canada, we’ve seen incredible groundswell around the importance of buying and supporting local, and that’s no different for British Columbians who choose gambling for their entertainment. We want our B.C. players to know they can find a world-class gambling experience in their own backyard, whether it’s at one of our 33 casinos, 3,400 lottery retailers, or online at PlayNow.com, and that the proceeds from their play with BCLC make a positive impact at home in their community,” Pat Davis, President and CEO of BCLC, said.
Along with illegal online gambling websites, BCLC also competes with Washington State and Las Vegas casinos, all of which aggressively market to B.C. residents.
“BCLC continues to raise awareness that these gambling options do not support B.C.’s economy and take away funds from vital provincial and community-based programs and services. In a time when British Columbians are standing united, we want to reinforce that playing together with BCLC helps make B.C. even better,” Pat Davis added.
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