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Compliance Updates

OneComply’s Clients Drive Adoption by Eight Jurisdictions for Gaming Licensing Investigations

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OneComply’s Clients Drive Adoption by Eight Jurisdictions for Gaming Licensing Investigations

 

OneComply is pleased to announce that through customer requested engagement, eight jurisdictions are now accessing applicant licensing information shared in our client’s secure OneComply data repository to conduct their investigations, which is a normal part of the licensing process.

Investigators in jurisdictions including Tennessee, Maryland, Colorado, Ohio, Virginia and Indiana have now accessed data that is securely shared with them by OneComply clients, in order to conduct their investigations. The acceptance by regulators of utilizing the OneComply data repository for their investigations ensures a highly secure and efficient process, without using 3rd party file sharing sites.

Background: The gaming licensing investigative process

Virtually every time a company submits a key person or business application for a state gaming license, they’ll receive a request back from the regulator or an investigator to provide additional information to support the application.

Until now, this required the licensing staff to manually begin the process of finding (or asking for) all the requested information, copying the files, organizing them into folders, and then uploading all the information to an external file sharing site like Dropbox. Then they’ll go through the process to provide access to the site for the respective regulator or investigator. In some cases, applicants are asked to mail in sensitive documents to investigators.

Since most, if not all, of the information being requested by a regulator or investigator is already stored inside our client’s OneComply Document Repository, as part of their personal or business disclosure process, the job of organizing and sharing the information from within OneComply is easy, fast and highly secure.

OneComply clients simply create a new folder inside their Document Repository, copy the files already residing in OneComply (while retaining their existing folder structure) and then securely share the folder with the regulator/investigator. Once the investigation is complete, permission to access the share folder is removed, ensuring ongoing data security.

“We’ve always known that what we’re providing to our clients is also a value-add to regulators,” says Cameron Conn, Founder and CEO of OneComply. “Our clients love that we’ve simplified another of their licensing tasks and regulators are also seeing efficiencies in their investigative process. This capability not only centralizes data access for regulators, but reduces exposure to our clients from copying private documents from multiple locations to external file sharing sites. We look forward to more jurisdiction coming onboard to benefit from this important capability.”

“It was such a great surprise realizing we could instantly share our information directly to investigators in OneComply,” says Christopher Kape, Chairman & CEO of Out The Gate, Inc. “This is an important innovation for the industry and provides a direct line for us to share information with the regulator using an extremely simple and secure process.”

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OneComply – significant milestones achieved in 2022

2022 has been an exceptional year for OneComply, achieving an impressive growth in customers including some of the world’s top gaming companies while delivering a number of innovative new product features and capabilities to our clients. OneComply also closed a significant financing led by Warner Investments with participation from gaming industry experts including Katie Lever, Benjie Cherniak and Quintin Singleton.

OneComply has received numerous industry accolades in 2022 including winning the VIXIO Gambling Compliance Innovation of the Year and EGR B2B Corporate Services Supplier of the Year; runner-up for the SBC Compliance Solution of the Year, Global Gaming Business Digital Product of the Year and EGR North America Best Product Innovation; plus shortlist recognition for several more important industry awards.

Compliance Updates

MC Games Announces Ombudsman Channel for User Questions

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MC Games has officially announced its exclusive ombudsman channel. The space arises to listen carefully to the opinions, suggestions, doubts and possible complaints of the platform’s users, ensuring direct dialogue and continuous improvement of the services offered.

Thinking about every detail so as not to leave any player with an unsolved problem, MC Games offers several steps to help players: First, the bettor finds a team with humanized support, 24 hours a day, in the chat. If the problem is still not resolved, the gaming platform offers the Ombudsman Channel to answer major questions, which are beyond the basic guidelines on how to withdraw, make a deposit or other such issues.

In a simple and intuitive way, the user is faced with the “Report on the Web” button on the site, directing him to the Customer Service Center. There, he will be able to answer questions, with the requested information, ensuring that his service happens quickly, safely, and efficiently.

The same space also works for those who want to share compliments, report the browsing experience on the platform and even send suggestions, so that the MC Games team can increasingly improve the experience of its audience, offering the most innovative in the market.

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Compliance Updates

Chicago City Council Members Pushing to Legalize Video Gambling

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Chicago City Council members are reviving plans to legalize video gambling in the city, introducing two ordinances that could bring hundreds of terminals to O’Hare and Midway airports and allow machines citywide for the first time.

One ordinance, introduced by Alderman Gilbert Villegas (36th), targets the city’s airports, where he sees both political feasibility and high revenue potential.

“The General Assembly has provided this opportunity through the casino bill. Yet, we’re not taking advantage of capturing dollars from one of the busiest airports in the country,” Villegas said.

“People are there, in some cases, one or two hours before. If their flight is delayed or they’re making a connection and there is a delay, there’s an opportunity to capture an audience that may not even be going to the city.”

Villegas’ proposal includes a $10,000 license fee per location, plus $500 per terminal. A separate terminal license would cost $1000, with an additional $500 per unit. If 400 machines each generated $800 daily, Villegas estimates annual revenue could reach $116.8 million, with the city taking a share through licensing and taxes.

Alderman Anthony Beale (9th) is pushing for a broader citywide expansion. His ordinance would legalize video gambling throughout Chicago, including in neighborhood bars and restaurants.

“We need to do it citywide and at the airports. We need the revenue and this administration has not shown a willingness to find new revenue that’s not gonna hit the taxpayers in every household,” Beale said.

Beale’s ordinance proposes a $500 license fee per location and a $1000-per-terminal charge for both the site and the machine itself. He has criticized the administration for dismissing the potential benefits, arguing that the current tax formula could be renegotiated with state lawmakers.

“That’s because they haven’t shown the willingness to go down to Springfield and change the formula. I’m hoping that submitting these ordinances will finally convince them to send a team down there,” he said.

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Prime Skill Games Inc. Official Response to AGCO Press Release

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Prime Skill Games Inc. Official Response to AGCO Press Release

 

As CEO of Prime Skill Games Inc., I feel compelled to address recent comments made by the Alcohol and Gaming Commission of Ontario regarding so-called unapproved gambling machines in convenience stores across the province.

Let me be perfectly clear

Our machines are not gambling devices. They are entirely skill-based, fully compliant with the law, and built on the fundamental idea that players are in control. The outcome of every session is determined solely by the player’s ability, not by random chance.

Prime Skill Games is proud to be the only true skill game operating in Ontario today.

We categorically reject any suggestion that our products fall under the definition of unregulated gambling. Such statements are inaccurate, misleading, and fail to recognize the critical distinction between games of skill and games of chance.

We stand firmly behind the legality of our machines and the integrity of our operations. We will demonstrate this through every available means, whether through legal documentation, expert analysis, or, if necessary, before the courts. We are prepared and unafraid to defend the truth.

To our players, partners, and business community, we want to reassure you that our mission has not changed. We are committed to offering a responsible, transparent, and innovative entertainment experience. We will not be intimidated by broad and baseless accusations, and we will continue to move forward with strength and clarity.

 

Sincerely

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Matt Zamroźniak

Chief Executive Officer

Prime Skill Games Inc.

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