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Risking more than bets: data privacy concerns in leading betting apps for Super Bowl LVIII

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With Super Bowl LVIII fever gripping the US, millions of sports fans are flocking to mobile betting apps for a piece of the action. But beneath the thrill of the game lies a troubling reality: many users are unwittingly gambling with not just their money, but also their personal data. The latest Incogni research uncovers some concerning practices of the most popular betting services. DraftKings emerges as the frontrunner when it comes to extensive data collection, while Caesars stands out as the most generous when sharing users’ data with third parties.

For years, sports betting was heavily restricted due to multiple scandals. However, legislation enacted in the past decade has opened the possibility of making new bets across multiple states. Given the buzz around the 2024 Super Bowl, concerns over data privacy loom larger than ever.

Incogni, a personal data protection company, conducted research that sheds light on the data collection and sharing practices of the 7 most popular betting apps. Researchers analyzed 15 data-point categories to understand the scope of their data collection and sharing practices to better understand the risks involved for users. The findings are concerning: user data is extensively collected and shared, often without clear disclosure or transparency in privacy policies.

DraftKings emerged as the frontrunner when it comes to data collection by gathering 22 data points from users, including precise location, photos, videos, contacts, files, and messages. Close behind it are Caesars, Sky Bet, and William Hill, gathering 17 data points each, including sensitive information such as precise location, in-app search history, health information, purchase histories, and credit scores, which may extend to bank account, debt, and mortgage information. FanDuel follows with 14 data points, including precise and approximate location, as well as information on installed apps.

Caesars stands out for its extensive data-sharing practices. It shares 14 data points with third parties, including precise location and search history. Meanwhile, FanDuel shares “other info,” which, according to Google’s support pages, can include “ any other personal information such as date of birth, gender identity, veteran status, etc.” Some data collection and sharing with third parties is understandable, as they are necessary to provide the service or proceed with payments. Nevertheless, these numbers of data points seem excessive. Unfortunately, the privacy policies of many betting apps can be unclear, raising questions about what data is actually collected and shared.

Among all investigated betting apps, BetMGM claims not to collect or share any data. This is rare among betting apps, and might be attributed to the fact that Google can only partially monitor whether data collection or sharing disclosures are correct.

Given that data breaches and hacking attacks have affected more than half of the investigated apps, including BetMGM, FanDuel, DraftKings, and Caesars, the risks of giving up any data can be severe. These findings underscore the need for users to be cautious when engaging with betting apps, especially during events like the Super Bowl, where heightened activity may attract malicious actors seeking to exploit vulnerabilities in these platforms.

“As consumers increasingly rely on mobile applications for entertainment and engagement, it should be a priority for developers and regulatory bodies to protect user privacy and data security. Clear and transparent privacy policies, stricter data protection measures, and proactive steps to reduce the risks of data breaches are essential in building trust and confidence among users” – underlines Darius Belejevas, Head of Incogni.

Having identified the top sports betting platforms in the US and UK, Incogni researchers collected information about their apps from the Google Play Store. In cases where several apps were published by the same company or with similar names, apps used for sports betting were prioritized.

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AGHANIM RESEARCH GAUGES DMA AWARENESS AND POTENTIAL IMPACT ON DIRECT-TO-CONSUMER DISTRIBUTION

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 Aghanim, a mobile gaming fintech company founded by the former CEO and CTO of Xsolla, today reveals fascinating new research among mobile game developers relating to the recently launched Digital Markets Act (DMA).

The research is based on interviews with 300 mobile game developers across the US, UK and Germany in the weeks leading up to the introduction of the Act. The new European Union legislation aims to ensure a higher degree of fairness and competition in European digital markets and designates a number of major tech corporations including Apple and Alphabet (Google) as “gatekeepers”.

The key findings of the study shows:

  • 62% of mobile game developers are aware of the Digital Markets Act
  • 82% have at least some understanding of how it will impact their business. Almost a fifth (19%) feel they have a complete understanding of the DMA’s impact
  • 31% of mobile game developers feel they will have more freedom under the DMA, though just 9% are confident they’ll be able to keep more of their revenue
  • Only 13% have ruled out making changes to their payment processes. A third (33%) have begun implementing them
  • Awareness of the DMA is highest in Germany (70%), followed by the UK (68%). Less than half (47%) of US developers are aware of the legislation. While the DMA is a European framework, it applies to US developers operating in the EU

Constantin Andry, Co-founder and Co-CEO at Aghanim, commented: “This data shows that there’s an appetite for change among game developers. Yes, the platform holders instigated the $92 billion mobile games industry, but we need to be asking why game developers – the people who make the games – now only see about 10% of this.  With direct-to-consumer distribution, there’s an opportunity to ensure a further $18 billion of annualized value remains within the video games industry, with game creators, which will help soften many ongoing issues including layoffs. Otherwise, the business of making mobile games could soon become unviable.”

Konstantin Golubitsky, Co-founder and Co-CEO at Aghanim, added: “The opportunity for game developers is to create a web-based game hub for their titles which provides added value for their most engaged and valuable users, keeping them coming back regularly. Ultimately, players spend where they see the most value, and our goal is to help developers provide them with the greatest value at the lowest cost.”

A key promise of the Digital Markets Act is to provide fairer competition and greater choice to gamers and game studios. However, Apple’s latest business terms introduced a Core Technology Fee which, for many game developers, cancels out the potential benefits of third-party distribution. Despite the game developers being surveyed before the introduction of the Core Technology fee, just 40% said Apple is a positive force for the games industry. 39% were neutral, while 21% felt Apple was having a negative impact. Since the introduction of App Tracking Transparency in 2021, game developers have increasingly explored direct-to-consumer platforms such as browser stores to supplement on-platform monetization with lower-fee options. 

An online survey was conducted on behalf of Aghanim by Atomik Research among 305 mobile game developers in the UK (101), Germany (103), and the USA (101). The research fieldwork took place between 18-22 February 2024. Atomik Research is an independent creative market research agency that employs MRS-certified researchers and abides by MRS code.

 

 

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Golden Matrix Group Joins Rio Grande do Sul Flood Relief Program

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Golden Matrix Group (NASDAQ: GMGI), a leading B2B and B2C gaming technology company utilizing proprietary technology and operating globally across 17 regulated markets, today announced its participation in the global coalition initiative for flood relief efforts in Rio Grande do Sul, Brazil.

This partnership aims to provide substantial support to the communities in this Brazilian state that have been most devastated by the recent severe flooding.

This initiative is part of the gaming industry’s larger collaboration with local NGOs and humanitarian organizations, marking a significant expansion of our intensive CSR efforts, which saw over 225 community impact campaigns last year alone, primarily through the actions of its subsidiary Meridianbet.

The past week has witnessed unprecedented rainfall in Rio Grande do Sul, turning streets into rivers and isolating entire towns. The current situation remains dire, with hundreds of individuals still unaccounted for, while rescue operations have successfully evacuated over 200,000 residents using boats and helicopters.

The floods have wreaked havoc on infrastructure, with numerous bridges destroyed, severely disrupting access to Porto Alegre. The aftermath of the disaster has also led to looting in supermarkets during the night, adding to the urgency of the relief efforts.

Golden Matrix Group invites its stakeholders and the global community to contribute to this cause.

About Golden Matrix Group

Golden Matrix Group, based in Las Vegas, Nevada, is a leading B2B and B2C gaming technology company utilizing proprietary technology and operating globally across 17 regulated markets. The B2B division of Golden Matrix develops and licenses branded gaming platforms for its extensive list of clients, and RKings, its B2C division, operates a high-volume eCommerce site enabling end users to enter paid-for competitions on its proprietary platform in authorized markets. The Company also owns and operates MEXPLAY, a regulated online casino in Mexico. In 2024, Golden Matrix completed the acquisition of MeridianBet, a well-established and B2B and B2C sports betting and gaming platform operating and regulated in multiple markets in Europe, Africa and LatAm, providing the combined entity with additional international operations.

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RG24seven Virtual Training Collaborates with Gambling Policy Expert Brianne Doura-Schawohl to Offer New Responsible Gaming Courses

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RG24seven Virtual Training, the responsible, effective, and free video-based training platform for Tribal and commercial gaming employees, has released a series of enhanced responsible gaming courses. Presented by responsible and problem gambling policy expert Brianne Doura-Schawohl, these courses are designed to provide tools and resources to every gambling industry employee.

Wendy Anderson, CEO of RG24seven Virtual Training, stated, “With over a decade of experience in the gambling industry, Brianne Doura-Schawohl brings a deep understanding of responsible and problem gambling to RG24seven’s responsible gaming courses. These updated courses introduce new perspectives and insights that align with the latest developments in the industry.”

Anderson continued, “Brianne’s expertise provides RG24seven’s learners with insight into navigating responsible gambling practices and the tools available to ensure that they are implemented effectively for the well-being of everyone involved.”

Brianne Doura-Schawohl, CEO of Doura-Schawohl Consulting, added, “Promoting responsible gambling is a shared responsibility. We have designed the courses on RG24seven with comprehensive and relevant knowledge to enable gaming employees to incorporate responsible gambling into their daily duties.”

Anderson concluded, “We are very grateful to Brianne for her support of RG24seven in our mission to empower gambling employees with up-to-date industry-based training. RG24seven provides comprehensive, up-to-date education addressing emerging issues, refining content to align with evolving policies, and promoting responsible gambling practices.”

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