Latest News
The Critical Importance of On-Premise Software Installation in the Gaming Industry: Navigating Risks of Cloud Service Withdrawals

The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.
Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: “One of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.”
The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? “I’ve sometimes heard of cloud vendors saying they will make an exception,” Cardno continues. “But will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?”
By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.
A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: “When evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.”
QCIâs commitment to protecting the casino industryâs data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risksâincluding the risk of service withdrawalâon-premise installation is the clear choice.
Latest News
Zenith partners with Paraguayâs Jugamax to expand ONEAPI Game Aggregation across LatAm

New partnership to see Asiaâs leading aggregator expand with operator across Paraguay, Chile and Mexico
Zenith, Asiaâs premier iGaming platform provider, has today announced a new partnership with Jugamax, one of Paraguayâs leading operator brands.
Through this new partnership, Zenith will deliver an expanded gaming experience to Jugamaxâs players across LatAm via ONEAPI, its award-winning game aggregation platform.
Zenithâs latest deal is expected to be the first of many in LatAm with 2025, with Asiaâs leading aggregator already delivering its services to 500 global operators and over 50 million players.
This collaboration will provide Jugamax with seamless access to more than 10,000 top-quality game titles from 150 studios across the operatorâs key markets including Chile, Mexico and Paraguay.
Through Zenithâs single, easy-to-integrate solution, Jugamax can now tap into a world-class library of slots, live casino and instant games, each designed to drive both engagement and retention – empowering Jugamax to scale rapidly as it continues its expansion across LatAm.
Jugamaxâs integration with ONEAPI will also enable the operator to benefit from faster onboarding, dedicated technical support and access to exclusive rates for leading studios.
This partnership reďŹects Zenithâs ongoing commitment to providing operators with scalable, efficient and high-performing solutions tailored to the unique intricacies of markets across the LatAm region.
Commenting on the new partnership, Karina Moral, Senior Business Development Manager at Zenith, said: “Partnering with Jugamax marks an exciting step in Zenithâs expansion across LatAm. Their local expertise combined with our powerful aggregation platform will create new opportunities for growth, innovation, and player engagement in Paraguay, Chile and MĂŠxico.
âWe already have a global reputation as an award-winning Asia aggregator and we have big plans to expand across LatAm in 2025 and beyond, with a tailored suite of product designed for the exact needs of local players.âb
Compliance Updates
MGM Yonkers Submits Commercial Casino License Application in New York

MGM Yonkers Inc., a subsidiary of MGM Resorts International, submitted its commercial casino license application to the New York Gaming Commission and the Gaming Facility Location Board, with a $2.3 billion proposal to transform its historic Empire City Casino site into a commercial casino and entertainment destination. The development plans have been thoughtfully curated to achieve the maximum benefits for the State of New York, City of Yonkers and surrounding counties, while also meeting the needs of the local community.
MGM Yonkersâ plans include the full renovation and expansion of Empire City Casinoâs existing gaming areas, an expansive high-limit lounge and the addition of a state-of-the-art BetMGM Sportsbook offering retail sports betting. The plan also envisions the addition of a 5000 person maximum capacity entertainment venue and accompanying meeting space which will welcome a variety of A-list and local performances with the design flexibility to accommodate special events, local graduations, and other community needs.
Additionally, three new full-service restaurants and the renovation of existing food and beverage venues will provide high-concept dining options for guests. A parking garage with solar energy arrays and electric vehicle parking spaces are among features that demonstrate MGM Resortsâ strong commitment to sustainability. If MGM Yonkers is awarded a commercial casino license, it anticipates completing all project elements by mid-2029.
âEmpire City Casino and Yonkers Raceway have anchored the entertainment and tourism culture in downstate New York for more than a century. Achieving a full casino license will ensure this site will continue to be a cultural and economic force for generations to come,â said Bill Hornbuckle, President and CEO of MGM Resorts International.
Latest News
Caesars Entertainment Launches Signature Blackjack Surrender Across Online Casino Platforms in New Jersey

Caesars Entertainment Inc. announced the launch of its second proprietary online casino table game, Signature Blackjack Surrender, which is now live across Caesarsâ marquee online casino platforms, Caesars Palace Online Casino, Caesars Sportsbook & Casino and Horseshoe Online Casino in New Jersey. Developed by Empire Creative, Caesarsâ in-house games studio, this release follows last monthâs successful debut of Caesars Palace Signature Multihand Blackjack Surrender and continues the Companyâs momentum in delivering brand-led, best-in-class digital casino experiences.
This latest release further strengthens Caesarsâ development and distribution of exclusive in-house iGaming content that reflects the sophistication of its legendary brands. Signature Blackjack Surrender is designed to offer a highly intuitive experience for players who prefer traditional singlehand gameplay, wrapped in the luxurious aesthetic of the various Caesars Palace iconic online gaming brands.
âSignature Blackjack Surrender marks the latest triumph of our in-house developed content, which is becoming a core piece of our online casino foundation. Signature Blackjack Surrender is the perfect complement to Caesars Palace Signature Multihand Blackjack Surrender, which successfully debuted last month,â said Matt Sunderland, Senior Vice President and Chief iGaming Officer at Caesars Digital.
âEvery detail in Signature Blackjack Surrender has been carefully crafted to deliver the look, feel, and energy of a live blackjack table. Weâre proud to follow up our multihand product with a singlehand version thatâs equally refined, intuitive, and brand aligned. This is the next step in building a robust library of Caesars-exclusive games that players canât find anywhere else,â said Scott Krell, Senior Director of Game Products & Head of Studio at Caesars Digital.
Signature Blackjack Surrender retains the same exciting and innovative features found in Empire Creativeâs first release, Caesars Palace Signature Multihand Blackjack Surrender, including:
⢠Ambidextrous Game Modes â Left and right-handed modes where all players can enjoy a comfortable and ergonomic gaming experience regardless of their dominant hand.
⢠Brand-Aligned Design â Player-selectable table felts combined with the iconic Caesars Palace laurel wreath.
⢠Comprehensive Wagering Options â Advanced betting options such as surrender, even money, and insurance, allowing players more choice over their gameplay strategies.
⢠Customizable Audio Experience â Immersive gaming mechanics tailored to each playerâs preferences through eight player-selectable proprietary audio tracks.
⢠Safety Net â Designed to prevent accidental bets, reducing the risk of making unintended selections during gameplay.
⢠Voiceover Flexibility â For a personalized experience with a choice between male and female voiceovers for game audio.
Coming soon: Caesarsâ first slot title developed in collaboration with Bragg Gaming, Triple Golden Shields, is set to debut later this summer, marking the next evolution in Caesarsâ exclusive content roadmap.
Those 21 and older in New Jersey can download the Caesars Palace Online Casino app on iOS or Android, or access the platform on desktop to be the first to enjoy Signature Blackjack Surrender. Caesars Palace Online Casino, Horseshoe Online Casino, and Caesars Sportsbook & Casino are available for players 21 and older in New Jersey, Pennsylvania, Michigan, Ontario, and West Virginia. Each platform offers a dynamic online casino experience with a range of unique games from top providers, Caesars-branded games, and timeless casino classics. Additionally, these platforms seamlessly integrate with Caesars Rewards, the Companyâs industry-leading loyalty program, allowing players in the United States to earn Caesars Rewards Credits redeemable for unforgettable experiences at over 50 world-class Caesars destinations across North America.
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