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New website and barbecue with Cafu are part of Rivalo’s 7th anniversary celebrations in Brazil



New website and barbecue with Cafu are part of Rivalo's 7th anniversary celebrations in Brazil


Rivalo, a leading company in the sports betting segment, is celebrating seven years of operations in the Brazilian market. With such a representative date for the company and its entire team, the house is planning a series of special activities to share this party with its players.

Aiming at a better player experience, the site was completely revamped, becoming more modern, clean, responsive, complete and full of news, which will provide greater emotion to the player, whether in sports betting or online casino games.

Another incredible action will be to meet and participate in a barbecue at the home of the captain of the five-time world championship of the Brazilian team, Cafu. This should be an unforgettable experience for a Rivalo player, like everything his team in Brazil is experiencing as it celebrates its seventh anniversary in the country.

Rivalo is launching the ‘Barbecue with the Captain Promotion’. The company will take a lucky customer with the right to a companion for a barbecue at the house of former football player and current partner of Rivalo, Cafu. The winner of the promotion and his guest will even be able to hit a ball with the ace, in SĂŁo Paulo. And the best, with everything paid!


The bookmaker’s objective is to share the enthusiasm for reaching such an expressive period of performance in Brazil with its players, in addition to strengthening the relationship with the fans in a ‘warm up for the World Cup’. After all, the big winner of the action will have the chance to meet the last Brazilian to lift the world champion cup!

How to compete for Barbecue with the Captain of Penta?

Without a doubt, this is too amazing an experience to miss, isn’t it? So, the Rivalo customer needs to meet some simple requirements to compete for ‘Barbecue with the Captain’:

– Place bets of at least BRL 50 between 9/21 and 10/2;

– Follow Rivalo on Instagram;


– Share your betting slip and tag Rivalo;

– Each bet of at least R$50 represents a coupon for the draw;

– Done, you’re already participating in Rivalo’s birthday promotion!

In a note, Rivalo reinforced that “we want to provide an unforgettable day for our customers with a partner (Cafu), who perfectly represents the concepts defended by our brand. This is also a way of showing how much we value and always seek to offer first-class experiences to our customers in Brazil, a country that has welcomed us so well over the last seven years.”

Sweepstakes and special prizes


In all, Rivalo will feature 20 players with special prizes, in addition to a special trip to SĂŁo Paulo with everything paid for and with the right to participate in the barbecue with the former side of the Brazilian team.

The draw is scheduled to take place on October 3, in a live on the bookmaker’s profile on Instagram.m.

1st prize: a trip with everything paid for and right to take a companion to SĂŁo Paulo to participate in the captain’s barbecue and two shirts autographed by Cafu;

2nd to 10th: shirts of the Brazilian team autographed by Cafu;

11th to 20th: free bets of BRL 250 to use in the World Cup.


Rivalo plans several special actions aimed at the Brazilian public

Rivalo promises to give even more customers throughout the celebrations of its seven years in Brazil. Therefore, the brand is planning sensational news to stir the public in this period that precedes the biggest sporting event on the planet, the World Cup.

In addition to Barbecue at Casa do Cafu, Rivalo will also hold a raffle for autographed shirts, an innovative campaign with digital influencers, launch of its new website, free bets and free spins promotions, bonus combi, new video content and street activations. from Rio de Janeiro and Recife.

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ComOps Accelerates Employee Experience Solutions, in Partnership with Medallia




Utilizing Actionable Insights to Redefine the Future of Employee Experience 

ComOps, a leading customer experience (CX) and professional service solutions provider for the hospitality and casino industries, today unveiled its accelerated Employee Experience (EX) Solutions in partnership with Medallia, a pioneer in experience management. This collaboration is poised to transform employee feedback, a crucial yet frequently underestimated asset for improving a company. By harnessing employee insights, organizations can streamline operations to foster a more productive and satisfied workforce.

The partnership with Medallia enables ComOps to integrate Medallia’s advanced experience management platform into its suite of services, providing clients with unparalleled insights into employee satisfaction and engagement. Drawing on ComOps’ strong foundation in EX, the program includes a suite of services from implementation to program management to advisory services. Notably, the EX surveys feature a transparent, tiered structure based on the number of employees, ensuring flexibility and scalability for organizations of all sizes.

“We are thrilled to partner with Medallia to bring these innovative solutions to our clients,” said Robert Levine, CEO of ComOps. “Our combined expertise will allow us to deliver actionable insights that drive meaningful change, improve employee engagement, and boost operational efficiency. When you realize that less than half of organizations quickly take action based on employee feedback, this presents an enormous opportunity to build employee trust and foster innovation.”


George Polyard, Vice President of Customer Experience at ComOps, added, “Emphasizing Employee Experience has been shown to boost employee satisfaction, reduce turnover, and improve retention rates. Additionally, research indicates that satisfied employees are more inclined to deliver superior service, an essential factor for industries heavily dependent on customer service.”

The new Employee Experience Solutions by ComOps are designed to address the unique challenges faced by various industries, including hospitality, healthcare, and commercial operations. By leveraging Medallia’s powerful analytics and ComOps’ strategic expertise, organizations can expect to see notable improvements in employee retention, productivity, and overall workplace satisfaction.

ComOps is officially unveiling the Employee Experience Solutions at the Hospitality Industry Technology Exposition and Conference (HITEC), the world’s largest, longest-running hospitality technology event, June 24-27, 2024. Attendees can stop by ComOps at Booth #817 for more information.


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Notice and Agenda for California Gambling Control Commission Meeting



The California Gambling Control Commission will hold a meeting on June 20, 2024, to consider various applications and renewals related to cardroom owner licenses and other gambling-related licenses. The agenda includes significant items such as:

  1. Initial Cardroom Owner License Consideration:
    • Commerce Casino: California Commerce Club, Inc.
      • Recommendation: Approve the initial application through March 31, 2025.
  2. Renewal of Cardroom Owner Licenses:
    • Artichoke Joe’s Casino:
      • Recommendation: Approve a 90-day extension through September 30, 2024, with existing conditions.
    • Capitol Casino:
      • Recommendation: Approve the renewal application through March 31, 2026.
    • Casino 99:
      • Options:
        1. Approve renewal through December 31, 2025.
        2. Approve renewal with additional conditions.
        3. Refer to an evidentiary hearing and issue an interim license.
        4. Deny the renewal application.
      • Recommendation: Option Three.
    • Jalisco Pool Room:
      • Recommendation: Approve renewal through June 30, 2026, with existing conditions.
    • Mike’s Card Casino:
      • Recommendation: Approve a 60-day extension through August 31, 2024, with existing conditions.
  3. Requests and Other Considerations:
    • Bell Jackpot Casino: Request to withdraw application.
      • Recommendation: Approve the request without prejudice.
    • Empire Sportsmen’s Association: Cancellation of Temporary Work Permit.
      • Recommendation: Cancel the permit.
    • Acme Player Services, LLC: Retraction of hearing referral and renewal application.
      • Recommendation: Retract the referral and abandon the renewal application for specified members.
  4. Third-Party Proposition Player Services Employee License Renewals and Approvals:
    • Various applications for initial and renewal licenses were considered with recommendations to approve through specified periods.
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Arizona Department of Gaming Reports $43.6 Million in Tribal Gaming Contributions for the Fourth Quarter of Fiscal Year 2024



Arizona Department of Gaming Reports $43.6 Million in Tribal Gaming Contributions for the Fourth Quarter of Fiscal Year 2024


The Arizona Department of Gaming (ADG) announced today $43,586,004 in tribal gaming contributions to the Arizona Benefits Fund for the fourth quarter of Fiscal Year (FY) 2024. This amount represents an approximate 3.3 percent increase when compared to the same quarter of FY 2023.

“Celebrating yet another remarkable milestone in tribal gaming, we are thrilled to announce that Arizona has witnessed yet another record-breaking year,” said Jackie Johnson, Cabinet Executive Officer, ADG. “With a record contribution of $157.2 million to the Arizona Benefits Fund, our tribal partners have once again demonstrated their unwavering commitment to the prosperity of our state and local communities. We extend our heartfelt gratitude to our tribal partners for their continued dedication and collaboration.”

The Arizona Benefits Fund receives 88 percent of tribal gaming contributions, providing significant dollars to support instructional improvement in schools, trauma and emergency care, tourism, and wildlife conservation throughout the state.

Tribal gaming contributions to the Arizona Benefits Fund for the 4th quarter of the State’s FY 2024 are as follows:

Instructional Improvement Fund/Education ………………………………………………….. $22,474,451
Trauma and Emergency Services Fund ………………………………………………………….. $10,861,632
Arizona Department of Gaming operating costs ………………………………………………. $3,308,133
Arizona Wildlife Conservation Fund ……………………………………………………………….. $3,103,324
Tourism Fund ………………………………………………………………………………………………. $3,103,324
Problem Gambling Education, Treatment and Prevention …………………………………… $735,140

FY 2024 Qtr 4 Total: Tribal Gaming Contributions to the Arizona Benefits Fund….. $43,586,004


Per the Arizona Tribal-State Gaming Compacts, tribes with casinos also contribute a percentage of their Class III gross gaming revenue to cities, towns, and counties. Total tribal contributions to the Arizona Benefits Fund in addition to cities, towns, and counties in the state has amounted to over $2.2 billion since FY 2004. Currently, there are 25 Class III casinos in Arizona, which ADG regulates in partnership with Arizona tribes.

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