Canada
Highlights from New Horizons in Responsible Gambling 2021: Player Health Reboot: Resetting the Future

More than 320 attendees gathered virtually for BCLC’s ninth-annual New Horizons in Responsible Gambling Conference on March 9 and 10, 2021. Delegates and speakers logged on from across British Columbia and Canada, the United States, Ireland, Italy, New Zealand, England and Macau, among many other locations, to participate in 14 sessions addressing topics and findings around the theme: Player Health Reboot: Resetting the Future.
Keynote speaker Futurist Sanjay Khanna kicked off the conference with his address, Foresight in Gambling Innovation. Khanna detailed the converging-crisis era the globe is grappling with: large-scale environmental and societal changes and how this era will impact the future of the gambling industry. Khanna’s address intertwined how influences like climate change and the proliferation of smart phones and social media will affect player health, social resilience and the future concept of play. He offered suggestions for how operators, product designers and policy makers can use technology, innovation and diversity to ‘reset’ and prepare for a future that is positive, resilient and sustainable.
“Bringing together new creators and inclusive design to the context of disruption is hugely important,” Khanna said. “Player health needs to be player health by design and built in at the early inception of new products and services…What we might want to see out of all of this, is a vision for diverse and inclusive play in gambling.”
In her session, Is it Gambling? Breaking Down Esports, Video Games & Social Games, Dr. Brett Abarbanel, Director of Research at the International Gaming Institute at University of Nevada, Las Vegas examined the definition of gambling and how elements of gambling and chance appear in unexpected ways in video games, Esports, virtual reality and other applications.
“What do you think of when you think of the word, gambling?” she asked attendees. “A casino game, a slot machine, a poker game, the flipping of a coin at the start of a sports game, or when you role the dice in a board game?” Dr. Abarbanel examined how regulators in jurisdictions worldwide are examining these questions in determining the legality of emerging video-gaming elements like loot boxes.
“Game developers, toy designers, spectator-engagement tool creators who are putting these things together, may not even realize the potentially legal and certainly social ramifications of even just adding a simple random number generator to their games or other gambling-like elements.
“How we define gambling really starts to come into play,” she said.
In Breaking through the Sludge, Understanding Human Behaviour Bing Feng, Senior Research Associate at Behavioural Economics in Action at Rotman School of Management, discussed how gambling operators can address ‘sludge’: broadly described as any intervention that impedes positive-decision making, the opposite of a ‘nudge’.
“Reminding people of their goal, or making their goal more salient will increase their motivation to work towards it,” she said of one approach to encouraging healthy play.
Feng highlighted recent research drawing similarities between effective tools used to increase financial literacy and positive gambling behaviours, including: setting limits, tracking behaviours impulse control, risk perception and alternative activity-seeking.
“Key behaviours can help us design better interventions and solutions,” Feng said. “Sometimes we just need to pause, and take a moment to see what we can improve and how we can make things easier and better for our end user.”
In addition to these sessions, New Horizons offered participants sessions on the emerging risks associated with self-directed investing (day trading), a discussion around the regulatory practices of sports betting and how responsible gambling can catch up with the rise of cashless technology.
To stay connected with New Horizons and for information about future virtual sessions, please visit https://horizonsrg.bclc.com/
Canada
NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform

NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
Canada
User-Centric Redesign for Casinosfiables.ca

Casinosfiables announced that they have redesigned their existing site – https://casinosfiables.ca/ to better address current user demands.
Although the site’s functionality aligns with modern industry standards, the redesign is a step in the right direction and could very well give a competitive edge.
The changes addressed certain functionality concerns and aligned with ever-changing user preferences and behavior.
• Seamless page transition – The overall performance of the site improved, so pages loaded faster, despite the addition of new elements.
• Integrated social media buttons – Buttons that lead to social media pages became more visible, so it is easier for readers to complete engagement incentives that granted them affiliate-exclusive rewards or promo codes.
• More valuable insights – Previously, charts and ratings were only explained in separate reviews. The new roundup charts and ratings had a dropdown feature that provided more insights or clarity behind the rating.
• Relevant search filters – Some trends or categories that targeted user intent weren’t visible in the previous version. The updated version introduced new categories that better reflected player preferences, or included roundups based on casino features (e.g., cashback, no wager promos, game providers) that weren’t at the forefront previously.
• Author pages – Readers who had similar opinions and game preferences to the site’s authors gained the ability to find other texts from those authors. Each casino expert received a dedicated page listing all of their publications.
The changes were finalized over the past few months. The team pushed these updates in batches rather than a single big update.
Canada
Vancouver Resident Purchased Winning $40 Million Lotto Max Ticket While Quenching Sparkling Water Craving

Phuc Duc (Daniel) Chau loves the Bubly brand of sparkling water and stopped in a convenience store to purchase a can. Chau likes to buy lottery tickets based on a gut feeling, and due to the employee’s bubbly nature while he purchased his Bubly, Chau also purchased a Lotto Max ticket for the May 23, 2025 draw.
It was this ticket that ended up scoring Chau a whopping $40-million jackpot.
“I was at work when I found out,” recalled Chau of the moment he realized he won. “I was going through my bag to find a cough drop, but I saw that I had two lottery tickets in my bag and decided to scan the tickets, but I needed to update the [BCLC Lotto!] app first. The first ticket I didn’t win anything, but the second said $40 million. I have never seen that many zeroes in my life, ever. I dropped my phone and then called BCLC right away!”
At the time of the prize claim, the Vancouver resident hadn’t yet shared the news of his win.
“My partner doesn’t know yet! I want to share the news with them in a special way.”
Chau shared that his dream has always been to travel the world. “There are so many places I want to go to, so I haven’t fully decided!”
When asked if he will quit his job, he said, “I haven’t decided, but I want to continue to support my community in a different way.”
On how it feels to be a multimillionaire?
“It means a lot to me. It opens up an opportunity for me to give back to my family, community and the world all around me. It’s not meaningful unless you can share this with those who need it.”
Chau purchased the winning ticket at the 7-Eleven on Imperial Street and Boundary Road in Burnaby.
So far in 2025, B.C. lottery players have redeemed more than $146 million from Lotto Max. Lotto Max is a nationwide lottery game drawn on Tuesdays and Fridays after 7:30 p.m. (PST).
Players can purchase tickets at lottery retailers or at PlayNow.com. Winning numbers and group release forms can be found online at www.bclc.com. Players can check their lottery tickets anytime, anywhere on iOS and Android devices.
BCLC offers socially responsible gambling entertainment while generating income to benefit all British Columbians. Players can visit PlayNow.com to learn how to set time and money limits.
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