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Movers and Shakers: Silverback Gaming: taking slot design beyond the traditional with character-led narratives

“Movers and Shakers” is a dynamic monthly column dedicated to exploring the latest trends, developments, and influential voices in the iGaming industry. Powered by GameOn and supported by HIPTHER, this op-ed series delves into the key players, emerging technologies, and regulatory changes shaping the future of online gaming. Each month, industry experts offer their insights and perspectives, providing readers with in-depth analysis and thought-provoking commentary on what’s driving the iGaming world forward. Whether you’re a seasoned professional or new to the scene, “Movers and Shakers” is your go-to source for staying ahead in the rapidly evolving iGaming landscape.
In this first edition Katya Machuganova (Катя Мачуганова), Gaming Product & Partnership Manager at Silverback Gaming, discusses all things game design, as she highlights the role that character-led titles can have on player engagement.
Game design is an integral part of launching any new slot title. In fact, game design is responsible for creating that first impression that can determine whether someone is going to play your game or not.
But designing a new slot isn’t as simple as it sounds. There are so many factors that you must consider: do you stick with an already-popular theme? Do you design a wholly new concept? What music will engage players? These are just some of the many questions a game design team must answer before embarking on the development process.
Themes that have typically resonated with players have often drawn inspiration from popular culture, mythology, and history, but we’re also seeing a rise in themes that focus on personal empowerment and adventure.
For example, themes like ancient civilisations, fantasy worlds, and modern-day heists are particularly popular, as they offer a sense of both escapism and adventure – taking the slot experience beyond the boundaries of playing on your mobile phone.
You also have to keep the shifting trends of the industry in mind. What players might enjoy today might not be the case tomorrow. So, as you can imagine, this makes the ideation process quite difficult.
One of the most prominent trends that I’ve noticed over the last few months is the integration of narrative-driven content. Players are increasingly looking for immersive experiences that go beyond the typical spin-and-win mechanics; they want stories that captivate them, characters they can relate to, and worlds that they can explore.
Another growing trend is the incorporation of advanced graphics and sound design. High-quality visuals and engaging soundtracks significantly enhance the gaming experience, making it more appealing to players and emulating that sense of excitement that they may get from other forms of entertainment, such as cinema and video games.
Social interaction is also becoming a key element, with multiplayer options and community-driven features gaining popularity. Players enjoy competing with friends or collaborating in quests, adding a social dimension to what was traditionally a solitary activity.
And discussions taking part at industry events have shown that both customisation and personalisation are gaining traction, as players seek games that reflect their preferences and offer personalised rewards. This trend reflects a broader move towards making gaming experiences much more user centric.
Designed by women, for women
A combination of these trends and shifting industry dynamics have all been contributing factors towards the development of our Wild & Free series – a new series of titles from Silverback Gaming that promises to wow the industry in terms of features, mechanics and narratives.
Now, titles that are narrative-driven aren’t a particularly new concept for the iGaming industry, we know that. But what sets this series apart from the crowd is that it’s been designed by women, for women.
We understood that there is a growing number of women who are enjoying the occasional flutter. But what we also realised was that there were very few products that were specifically tailored towards the female demographic of players. That, in my view, needed to change.
When carrying out our research, we found that women tended to prefer solitary gambling activities – with the majority favouring mobile gaming over desktop. We learned that women have a particular preference for customisation and storytelling within the games they play, often having a fondness for games that allowed them to be immersed in the characters and narrative. Slots therefore seemed like the ideal choice.
Silverback’s extensive experience in designing new, innovative slot titles put us in the perfect position to cater to female players. We came up with the idea of introducing three characters to the series, otherwise known as the Moto Girls.
Creating a series of slots that centres around the development of both characters and narratives has allowed us to create something that reflects what women want from their gaming experience.
No pink-washing, please
Silverback Gaming has always prioritised experimentation, innovation and diversity within our company. These are three values that have also transcended the four walls of our office and are evident in the games that we create too.
The raison d’être for this series was to create a product that blended the world of video games with the excitement of slots. All the while, we wanted to make sure that we took a thoughtful approach to the design too; we didn’t want to go down the line of “pink washing” or inappropriate characterisations.
I truly believe that by taking a considered, holistic approach to the series’ design, combined with the features of slots that we all know and love, we can really create an experience that is not only engaging but memorable for all players – male and female.
Character-led titles: the future for slots?
Following our extensive research into player trends and how this differs across different demographics, we strongly believe that the Wild & Free series of games will absolutely change the game for bettors, particularly for those women who have previously felt disenfranchised by the products that have been available to them in the past.
I think a large part of that success will be due to the character-led narratives that we have run throughout the entire series.
When it comes to the wider industry, I do think that there is a significant opportunity to further explore character-led titles, and we may indeed be overlooking their potential.
Characters serve as the heart of a narrative-driven game, and when players can connect with these characters on a personal level, it transforms their gaming experience into something truly memorable.
Character-led titles offer an emotional depth that standard slot games often lack. By developing rich backstories, unique personalities, and compelling journeys, we can create games that resonate more deeply with players. This engagement leads to increased player retention and loyalty, as gamers become invested in the outcomes and adventures of the characters they grow to love.
Moreover, character-led games allow for a more immersive experience. When players step into a world where they can follow a character’s story, make decisions that impact the narrative, and explore various paths and outcomes, it elevates their involvement and creates a sense of ownership and agency.
The industry has seen success with character-driven stories in other gaming genres, such as role-playing games (RPGs) and adventure games, and there’s a clear appetite for similar experiences within the iGaming sector. By embracing character-led narratives, we can tap into new player demographics and offer something fresh and exciting that stands out in a crowded market.
However, it’s crucial to approach character creation thoughtfully and avoid falling into stereotypes or shallow representations. Characters should be multidimensional and reflect the diversity of our player base, offering authentic portrayals that players can relate to and care about.
Latest News
Olympia Gaming Launches Mobile Apps, LB Rewards and CF Rewards

Olympia Gaming, the developer of Casino Fandango in Carson City, NV and Legends Bay Casino in Sparks, NV and Quick Custom Intelligence (QCI) today announced the rollout of mobile apps, LB Rewards and CF Rewards. With this launch, Olympia Gaming becomes the first operator in Northern Nevada to deliver the QCI Player App, setting a new regional standard for real-time, mobile guest engagement.
Current Features (Now Available):
- Player Account Information – live tier status, point balance, free play, and comp dollars
- Offer Listing – view of current and upcoming offers including free play, dining and hotel
- Secure Tax Forms – digital retrieval of win/loss statements and tax documentations
- Push Notifications & Event Alerts – real-time updates tailored to guest preferences
Future Features (Coming Soon):
- Entertainment & Special Event Schedule – full calendar of concerts and events
- Host Chat & Service Requests – direct, secure messaging for concierge-level support
- Interactive Property Navigation – maps, parking guidance, and way-finding tools
- Interactive Prizes – in-app rewards that are redeemable at either casino
“Launching the QCI Player App is a milestone for both Casino Fandango and Legends Bay Casino,” said DeCourcy Graham, Chief Operating Officer at Olympia Gaming. “Our guests can now see their rewards, view exclusive offers, and even access tax forms—all from their mobile device, furthering the value of our rewards program. We are thrilled to pioneer this technology in Northern Nevada and elevate the guest experience across our properties.”
With a combined focus on value and exceeding guest expectations, Olympia Gaming and QCI’s collaboration is delivering on a promise to set a new industry standard, offering capabilities that surpass current market offerings.
“Olympia Gaming challenged us to create an app that goes beyond basic account lookup and truly empowers the player,” said Dr. Ralph Thomas, Chief Executive Officer at QCI. “This successful launch reflects a close collaboration between the Olympia team and QCI, and we are excited to see the QCI Player App drive deeper engagement and new revenue opportunities for both properties.”
The LB Rewards and CF Rewards mobile apps are now available for download on Apple IOS and Google Play store.
Latest News
NH Players Wager $20M on March Madness

New Hampshire Lottery enthusiasts wagered over $20 million on the NCAA basketball tournaments, experiencing a more than 10% increase in wagering from the previous year. Florida secured the men’s championship, while UConn emerged victorious on the women’s side.
Charlie McIntyre, Executive Director of New Hampshire Lottery, said: “What an incredible month of college hoops! We love seeing our players getting in on the sports betting action! Sports betting just adds a little extra excitement to the sports viewing experience, especially during March Madness when there are dozens of games throughout the month—not to mention an expanding variety of ways to bet.”
McIntyre highlighted March Madness as a significant period for sports betting, contributing notably to funding New Hampshire’s public education. Alongside the excitement of March Madness, anticipation is building for the NHL and NBA Playoffs.
During the pre-tournament phase, local gamblers heavily backed Duke for the men’s category and strongly supported UConn for the women’s, with UConn delivering a favorable outcome. Conversely, Florida’s triumph in the men’s championship surprised many, as only 15% had initially placed their hopes on the team. However, by the championship game against Houston, two-thirds of bettors picked Florida, redeeming many bracket predictions.
Since its inception on December 30, 2019, mobile sports betting in New Hampshire has generated over $3.5 billion, benefiting public education by more than $140 million. Residents can place bets via the DraftKings Sportsbook app, available on iOS and Android, or online at Sportsbook.DraftKings.com. Responsible gaming is emphasized, with tools like My Stats Sheet, limit setting, cooling-off periods, and self-exclusion options available on the app.
Canada
Northern Super League Partners with Stats Perform

Stats Perform, the global leader in sports AI, data and technology, has announced an official data partnership with the Northern Super League (NSL). The partnership will allow world-leading Opta data to be collected live from every NSL league game for the next three years.
Beginning this month, the Northern Super League (NSL) establishes a new era in Canadian sport as the country’s first professional domestic women’s soccer league — an ambitious and transformative initiative co-founded by former Canadian international and Olympic medallist Diana Matheson. Its inaugural season kicks off on April 16 and will feature six teams who have assembled multinational player rosters with extensive club and international experience, including 100-cap Canadian internationals Desiree Scott and Quinn.
Once the action begins, detailed data from every on-ball event, including advanced AI-powered Opta Analytics metrics such as Expected Goals (xG) and Expected Assists (xA), will be captured and distributed via feeds and Stats Perform products, including OptaAI Studio. This will enable various broadcasters, publishers and rights holders to generate stories and insights throughout the NSL season and provide them straight to the league’s fans in real time.
As part of the agreement, the NSL’s League Office and every NSL club will also have access to Opta Search, part of OptaAI Studio. This will allow their content creators to leverage all Opta data collected during the NSL season in the creation of data-led stories on the stand-out performers, and will help them generate key talking points for publication on official league and club platforms. Opta Search will also empower the NSL’s media team to create a range of data visualizations, including player shot maps and touch maps, to visually illustrate the impact of different players’ on-field performances.
Christina Litz, NSL President, said: “We are thrilled to have Stats Perform on board as our official data partner. When we talk about detailed performance data in soccer, Opta is the gold standard, so we are delighted to have it powering each of our official digital channels. As the season progresses, we want to put the spotlight on all the on-field heroes who emerge and having access to world-class data will help us tell their stories and inspire a new generation of Canadian soccer fans.”
Steve Xeller, Chief Revenue Officer at Stats Perform, said: “Stats Perform has been a huge supporter of expansion leagues around the world, so we are very pleased to be partnering with NSL in the lead-up to their first domestic campaign. Seeing a fully professional women’s soccer league launch in Canada is an incredibly exciting development for the sport in North America and we see considerable potential in working proactively with the League’s Head Office to help the competition grow, using the power of AI and data-led storytelling to build fan communities across the continent.”
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