Interviews
Jackpots Q&A w/ Max Francis, Founder at Black Cow Technology

In recent years, we have seen a number of different jackpot formats hit the market from the likes of Red Tiger and BluePrint Gaming. This in turn has seen a surge in demand for these games, with operators now having to stock them in their lobbies if they are to compete with their rivals. Jackpot slots provide tremendous acquisition and retention opportunities, but operators have yet to find a way to offer these games to players in a way that allows them to truly stand out from their rivals. By taking control of jackpots and the platforms and servers that power them, online casino brands can do just that. We sat down with Max Francis at Black Cow Technology, to learn more about how operators can, well, hit the jackpot by leveraging the cutting-edge technologies available to them.
Â
Jackpot slots are firm player favourites. But what actually makes them so popular?
It’s mostly due to the life-changing cash prizes that can be hit when playing jackpot slots. This makes them thrilling to play – from a single base-game spin, players can trigger a massive win which builds unrivalled anticipation and excitement every time they tap the spin button. This is taken to the next level with progressive jackpot slots that can pay out tens of millions of pounds. These are particularly engaging to play because the player can see the ever-increasing potential win – something they can’t with the base game. This keeps players captivated and coming back for more. In recent years, we have seen new jackpot formats enter the market that pay out more regularly – hourly, daily, when a prize value is hit, etc – which has seen player demand for jackpot slots rise even higher.
Given this demand for jackpot slots, are they now a must-have for online casino operators?
Absolutely. Operators must stock jackpot slots or risk losing their players to rival brands that do. There is also a major acquisition opportunity with jackpot slots, especially when it comes to running marketing campaigns when prizes get really big – Mega Moolah hitting €5m can be a catalyst for new player sign-ups and reactivations if pushed in the right way. Of course, just having the most popular jackpot games in the lobby is a strong draw for players when deciding whether to play at that brand for the first time or not. What’s more, engagement with jackpot slots can be higher than with standard games as players dwell longer due to the draw of the monster prize up for grabs.
You mentioned some of the new jackpot formats that have hit the market in recent years, but have we really seen true innovation yet?
Jackpot slots have been a staple on the floors of land-based casinos from Macau to Las Vegas for a long time now. In fact, IGT launched its wide-area progressive, Megabucks, back in 1986 before the web even existed. While the subsequent rise of the web has brought these games to the desktops and mobiles of players, I’d say there has been very little in the way of true innovation until recently. It’s been great to see the likes of Red Tiger enjoy success with its Daily Drop and Must Drop Jackpots, with similar formats being quickly adopted by other studios. Blueprint Gaming is another standout success with its Jackpot King which sits across multiple games in its portfolio. Of course, there is always more that can be done when it comes to jackpot slots from the operator side as well as the supplier side.
How can operators take more ownership of the jackpot experience they offer to players?
By using the right jackpot server technology, operators can easily add a progressive jackpot that covers every single game in their lobby from any supplier. Those that do this have a significant point of difference over rival brands and a powerful acquisition and retention tool at their disposal. If players want to play for this jackpot, they can only do so with that operator. It also allows operators to run jackpots on non-jackpot games – adding a jackpot prize to the most popular slot in its lobby can drive engagement levels into the stratosphere. Of course, this can be localised depending on which games are popular in which markets. As well as opening up acquisition possibilities, rolling out jackpots generates unrivalled rates of retention, especially when combined with other CRM activities such as bonuses and loyalty schemes.
This sounds like a fairly complex undertaking. What technologies are required to do this?
The technical complexity of jackpot servers is surprisingly high, and operators also need to consider things like player preferences and compliance. Jackpot servers need to be flexible and efficient – this makes them difficult to build and even more difficult to iterate and continuously develop against. This is why it’s best for operators to work with a third-party technology specialist that handles the technical aspect, allowing them to focus their efforts on marketing the jackpots and products they offer. This is what Black Cow offers, but with a server that allows the game to determine its own jackpot rules rather than being limited by the jackpot system.
So what do operators need to look for when choosing which jackpot server to use?
The jackpot server itself needs to be efficient, resilient and robust. It also needs to be flexible so that it can facilitate the different and specialist jackpot rules that operators will want to pass through it. Of course, it must also be fully compliant in each of the markets that the operator plans to deploy it in. So far as I am aware, no operator has successfully developed its own jackpot network software, but given the technical expertise and experience required to make it work, this should come as no surprise. Ultimately, this is why many look to work with specialist technology providers as they have the understanding, experience, and technical skills to develop, manage and finesse such systems, leaving the operators to do what they do best – grow their player base using the jackpot experiences they offer.
Interviews
What happens when the worlds of crash and social collide

Katya Machuganova, Gaming Product and Partnership Manager at Silverback Gaming, lifts the lid on the studio’s first crash title and explains why it will hit the market as a social game before being rolled out in the real money format
Silverback’s first crash game is set to hit the market shortly. What more can you tell us about the game ahead of its launch?
We are super excited to launch our first crash game, but the details are a closely guarded secret for now. What I can say is that the design concept is in place, the gameplay has been set, and we are now working on the creative assets. Then it’s just a case of bringing all the elements together. But this being Silverback, it’s not going to be a standard crash game – we are adding plenty of unique twists to take the anticipation and thrills to the next level. We are on track to send the game to Gaming Laboratories International for testing toward the end of March with go-live scheduled for April. The initial roll-out will be in the simulated gaming format with real money to follow.
How will you ensure your crash game stands out in what is an increasingly competitive market?
Players love crash games because of the control they have over the outcome of the game round. They get to choose when to cash out, with experienced players often having their own strategies for deciding the optimal moment to hit the button. It’s this active participation that really gets pulses racing so with our crash game, we are going to be giving players even more control. Crash games generally appeal to players looking to take big risks in return for big rewards, so players will also be able to toggle the risk level to match their preferences. This degree of personalisation and control is simply not offered by the current crash games in the market.
Why did you decide to launch your crash game in the social/simulated gaming format before real-money?
Demand for our simulated gaming content is at an all-time high with many of our partners looking to tap into the huge opportunity the market presents – last year, social gaming was estimated to be worth $12.77bn and is set to hit £23.05bn by 2032. As a provider of both simulated gaming and real money content, it’s our responsibility to provide our partners with the content they need, when they need it. Crash is also perfectly suited to the simulated gaming format – because players can’t win real money, they like to place big bets (with virtual currency) so they can experience the thrill of big wins. This is exactly what crash provides. Of course, we’ll be releasing our crash game in real-money shortly after its debut as a social title.
Â
Has the game been developed for players in a specific market or are you going global with it?
Silverback Gaming is mostly focused on the North American market, although our games are certified in jurisdictions like Malta and Italy. Given our exposure to the US and Canada, we ensure that our games meet player preferences in these markets although they still hit the mark with players in the other jurisdictions where they are offered. The crash format is super initiative and easy to understand, which means crash games can be deployed in most markets, from North America to Europe, Asia and Africa, and very quickly rise to the top of the charts.
Do studios need to have a crash game in their portfolio?
We think so. Studios need to provide the content operators – and their players – are seeking and we are increasingly seeing this demand shift towards non-traditional content. At Silverback, we want to provide our partners with a broad range of content across different formats, and that’s why our portfolio covers slots, table games and now crash, and in both social and real-money formats. Pushing into new formats is also great fun for our designers, sound engineers and developers, and we give them the freedom and flexibility to push the boundaries as that’s how we can ultimately bring new and exciting experiences to players.
What makes crash such an interesting space for studios to move into?
Because the format is relatively new there is huge scope for studios to really play around with it. From themes to mechanics and even elements like control and risk, we are only just scratching the surface of the crash format. If you were to compare crash to slots, we are in the classic phase right now with the video slots phase still to come. This is why we will see an innovation race play out in the crash vertical, with studios looking to be the first to bring something new to the table that then sets the standard for others to follow.
How can operators get the most out of crash games?
It’s still very early days for the crash format so operators do need to educate players as to how these games work and why they are such fun to play. Thought needs to be given to lobby positioning, too. To encourage players to try to crash for the first time, offering a free bets offer works well or letting them play a social version if the game is available in this format. This is part of the reason why we have developed and launched our first crash title in the simulated gaming format.
Interviews
Patricio Molloy: WA.Technology is ready to raise the bar for LatAm in 2025

As we enter 2025, what unique opportunities do you see for WA.Technology in the LatAm iGaming market?
The iGaming market in Latin America is experiencing rapid transformation, and this dynamic shift presents considerable opportunities for companies with the right strategy and adaptability.
We are witnessing a shift from informal, semi-professional operations to a growing demand for a formal, structured, and professional gaming industry that can meet the higher expectations emerging from both regulators and consumers.
At WA.Technology, we are perfectly positioned to leverage our extensive local knowledge to achieve just that. Our team has been working across the region for years, from Mexico to Brazil, Colombia, and beyond, which gives us a unique edge in navigating the regulatory complexities and unique behavioural dynamics of this evolving landscape.
This authentic regional understanding not only allows us to stay ahead of market trends but also empowers us to innovate in a way that aligns with global best practices while being sensitive to local cultures, customs, and regulations. As the LatAm gaming market continues to mature, we are ready to support operators in a more structured, regulated, and growth-oriented environment.
How does WA.Technology plan to maintain its progress across the region in 2025?
Our approach to sustained growth in Latin America is driven by the expertise of our team, who bring years of experience from across the region. The team at WA.Technology has collectively worked across a variety of LatAm gaming markets, gaining firsthand knowledge of local regulations and consumer preferences. This wealth of experience enables us to navigate the ever-changing landscape with agility and precision.
As the region continues to evolve, we will continue to integrate global best practices while remaining flexible enough to address the unique needs of each local market. Our strategy at WA.Technology largely focuses on building close relationships with various local stakeholders, refining our offerings based on real-time feedback and ensuring our presence continues to make a long-lasting difference in the region.
We are committed to driving long-term growth, building strong partnerships and providing the best possible value to our clients across Latin America.
For operators looking to enter Latin America in 2025, what are some of the key trends/nuances they need to be aware of? And how is WA.Technology helping them to navigate these?
Entering the Latin American market in 2025 presents a variety of opportunities for growth. However, operators looking to make the most of what this region has to offer must carefully consider local regulations, consumer behaviour, and cultural differences in each country. After all, LatAm is not one homogenous region – each country has its own unique dynamics at play.
Regulatory frameworks continue to evolve rapidly, with each individual regulator in the region setting its own rules, meaning that operators must be highly adaptable and well-prepared for any future legislative changes. But regulations aren’t the only challenge.
Understanding local consumer habits, preferences, and cultural nuances is equally critical to building a successful operation. For example, the products players enjoy in Brazil are likely to be completely different to those favoured by Mexican bettors.
At WA.Technology, we help operators navigate these complexities by offering solutions that are fully compliant with local laws and tailored to meet the diverse needs of Latin American consumers.
We don’t see ourselves as just a technology provider; we want to be a trusted partner, supporting operators in their journey to understand the regulatory environment and local market dynamics, ensuring they’re well-positioned for long-term success.
With Brazil now live, how does WA.Technology plan to gain an edge in what is likely to be a highly competitive market?
Brazil is undoubtedly the flagship market in Latin America, and we’ve been preparing for this moment for some time. With a market of such size and potential, competition is bound to be hard. However, we are confident that our extensive local presence and tailored approach will give us a distinct edge unmatched by any other provider on the market.
We’ve made significant investments in Brazil, building a team that is highly knowledgeable about the local market and deeply embedded in the regulatory landscape. I am proud to say our team has worked extremely hard to ensure we were ready in time for the new regulations in Brazil and that we are in a position now to grow even further in this market as a result. With dedicated local offices, a strong team of regulatory experts and seasoned professionals with operational expertise, we are well-equipped to navigate the complexities of Brazil’s rapidly growing iGaming market.
Our extensive knowledge of the local market and commitment to delivering innovative, market-specific solutions allows us to provide licensed operators with the tools they need to succeed in this competitive space.
How will your approach to Brazil differ from that of the wider LatAm market?
While Brazil is undeniably one of the largest and most significant markets in Latin America, our approach to the region as a whole is both comprehensive and tailored to the unique characteristics of each country.
We recognise that Latin America is a highly diverse and dynamic market where each country presents distinct opportunities, challenges, and regulatory landscapes.
At WA.Technology, we adopt a market-specific strategy across our entire business, ensuring that we provide localised solutions that meet the unique needs of each country while maintaining a strong, responsive presence in all key markets.
Our team brings extensive experience from working in countries such as Argentina, Chile, Peru, Ecuador, Colombia, the Dominican Republic, and Mexico. In fact, we recently expanded our footprint by opening offices in Mexico City, which allows us to stay closely connected to local developments and offer even more tailored support to our partners in this market.
Mexico is particularly important to us in terms of future growth, and we view it as a key focus for WA.Technology alongside Brazil. Our integrated, flexible approach ensures we can remain agile across the entire region, responding effectively to each market’s specific demands while maintaining a cohesive regional strategy.
What are your goals for expanding WA.Technology’s footprint in LatAm over the next 12 months? And how do you plan to achieve these?
Looking ahead to the rest of 2025, our key goals for expanding WA.Technology’s footprint in Latin America is rooted in two fundamental pillars: extensive market knowledge and strong local presence.
As the region evolves at a rapid pace, staying ahead of market shifts requires constant attention. Our strategy is to maintain a physical presence in every major market, fostering relationships with local stakeholders, regulators, and operators. By doing this, we are able to anticipate changes in the wider market and position ourselves as a proactive, solutions-driven partner, ensuring that our partners can retain their competitive edge.
We aim to further solidify our relationships with key players across the region and remain highly engaged in local markets, adapting our solutions in real-time to meet emerging needs.
Our focus on continuous engagement ensures that we’re always in tune with the evolving landscape, positioning WA.Technology to lead the way in driving innovation and delivering value in Latin America.
Interviews
Building a company culture from the ground up

David Natroshvili, Founder of SPRIBE, talks about company culture and why office working is the key to communication for any organisation
Home working, office working or hybrid working. What’s best when it comes to fostering a successful company culture?
SPRIBE started off as a hybrid working company with our employees having a lot of flexibility over where they worked from and the schedules they worked to. This served us well during the pandemic when companies were forced to send staff home during the height of lockdowns. But since then, and given the rapid growth we have experienced, we have opted to gradually switch to a full-time office set-up for our employees. Why? Because there are so many benefits to having employees working from the office, for both the organisation and those working for it. We’ve tried to make the transition as seamless as possible by creating comfortable and inspiring workspaces, offering regular team-building activities and ensuring we run plenty of social events each month, including poker tournaments and Happy Friday which brings together all team members to round off the week.
Â
Can you talk through some of the benefits of office-based working?
The biggest benefit is the connection that forms between team members and the different teams that make up the organisation. Communication is key to a business – and individuals – achieving objectives and reaching its/their full potential, and communication is so much easier when everyone is under the same roof and can speak face to face. It allows for deeper collaboration, faster problem-solving and more cohesive processes. I think there are serious mental health benefits, too – by working from an office, people feel part of a community and don’t become isolated from their team and the wider organisation. Without its people, company culture is little more than a document of ideas and processes but when you bring the people that make up the organisation under the same roof, it comes to life.
Â
What does SPRIBE’s company culture look like?
We have always focused on helping our employees strike a good work/life balance, and we go to great lengths to support their well-being and mental health. This includes fun activities like our weekly Happy Friday and regular social events but also ensuring that each team member feels valued and that they are supported and encouraged by senior management and team leaders. Personal development is a big part of employee well-being, so we offer plenty of opportunities for personal and professional development. This, combined with providing the right environment for our employees to work in, ensures each member of the team can thrive, develop and grow, which in turn makes them feel like they have a long future with SPRIBE and that their position within the company is valued and secure.
Â
How will you ensure your company culture evolves alongside changing employee expectations and wider working trends?
The way I see it, talented people want to contribute to a successful business so long as their involvement is valued and rewarded. This has always been the case and won’t change anytime soon. At SPRIBE, we want to attract the best talent in the business and so long as we ensure this talent feels valued and is given the environment and opportunities to reach its full potential, while striking the right work/life balance, we will remain a highly attractive organisation to join regardless of the latest company culture trends and employee expectations.
Â
When you founded SPRIBE, did you expect it to become the success that it is today?
Yes and no. I knew that we had an incredibly strong founding team and that when we came up with the concept for Aviator, the original iGaming crash game, that we’d come up with something big. But no, I couldn’t have seen it becoming the phenomenon that it has – Aviator is now live with more than 4,500 online casinos and has 42 million active players a month. This has allowed us to continue to innovate and be pioneers, especially when it comes to our marketing deals with the UFC and A.C. Milan. It’s this that ultimately makes SPRIBE such a great place to work – we are doing things that other companies could only ever dream of.
-
Latest News7 days ago
SOFTSWISS Releases 2025 Edition of iGaming in Brazil Market Research
-
Latest News6 days ago
Full House Resorts Announces New Leadership for Chamonix Casino Hotel
-
Latest News7 days ago
NOVOMATIC Unveils Exclusive Experience During SAGSE 2025
-
Latest News7 days ago
Salsa Technology ready to engage with industry leaders at SAGSE Latam
-
Latest News7 days ago
Playson bolsters presence in Brazil with KTO partnership
-
Compliance Updates6 days ago
Public Health Advocacy Institute (PHAI) Joins Congressional Leaders to Reintroduce SAFE Bet Act Ahead of March Madness
-
Compliance Updates6 days ago
PrizePicks Becomes the First Fantasy Sports Operator to Earn iCAP Certification
-
Latest News5 days ago
Betano Sponsored Supercopa Feminina Prepares for Exciting Final This Weekend in Brazil