Canada
BetGames interview: Twain Sport’s debut in Canada

With BetGames’ Twain Sport now live in Ontario, we thought it would be the perfect time to sit down the company’s VP for Europe, Asia & Americas, John-Paul Rowland, to hear more about their plans for Canada.
Offering a completely new hybrid version of sports betting via soccer and basketball, with short-form, live action tournaments and a new match every few minutes, John-Paul takes us through his company’s unique proposition for serving the new ‘Tik-Tok generation’ of players.
With Twain Sport now debuting in Ontario, BetGames will no doubt be very excited to get started! What are your plans for the market and how are you going to make a difference?
We’re very excited to get started! It’s a real landmark launch for us following on from Twain’s debut in Europe and Africa with some of the industry’s biggest tier one brands.
Twain Sport is a completely new hybrid version of live sport – offering matches every four minutes and tournaments every hour, and we’ve been delighted with the impact we’ve had so far. At the end of the day, the market needs innovative content right now, and Twain is here to deliver exactly that.
We’re here to cater to a sports-mad audience in Canada, and we’re filling the gap in demand for short-form live-action sporting content. We know exactly where the opportunity lies for us here, and we believe players in North America are going to love what we have to offer. Our extensive research ahead of launching on the continent identified exactly which demographics and audiences we’ll be entertaining, and we see an excellent product fit there.
When it comes to player demographics – what made you identify the market as a key opportunity and what kind of players do you think Twain Sport will appeal to the most?
As we’ve covered already – Ontario, and indeed Canada, is a fantastic opportunity for us. For a start, the average bettor is between 25 and 30 years old, which is the exact demographic we’re targeting with Twain Sport, as we offer high-turnover, fast action live sport for what is effectively the ‘Tik Tok’ generation, meaning we fit the bill perfectly.
I believe this demand for new shorter-form content is exactly what the market is looking for right now, and we’re here to fulfil that requirement. As I’ve mentioned above, the new generation of player is looking for instant thrills and payouts, similar to what you have with the likes of casino, rather than waiting hours for an NFL match to finish. Twain Sport brings that format into play, bridging both live sport and high-frequency betting.
Given that Twain Sport offers a unique proposition of short-form, live-action betting, do you see your products complementing sportsbook spend?
Yes, I do – BetGames has made a name for itself over the last decade as one of the best out there for complementing and boosting sportsbook spend, so we know exactly what we’re doing with Twain!
With us, players have a match every four minutes, and tournaments every hour. This makes it the perfect product if you’re looking at the weekend’s sporting calendar, you have hour increments between major sporting fixtures, which means we’ve got entertainment ready on tap during downtime.
In my view, this works perfectly for two types of demographics, the first being bettors who time their participation around the schedule, which they know in advance (just like with a race card), and for those browsing the lobby, who, just like with virtuals, see our four-minute increments between games, and are happy to wait 60-90 seconds until the next match.
For our North American readers, how soon do you see Twain Sport making the step into the US, where basketball is also hugely popular?
For me, the key lies in our partnerships and how we service them. Our move into the US will be influenced by both player demand, which will be driven by initial interest on social media, where a lot of our content is being shared already. The second, will of course operator traffic, and that will likely govern our first moves south of the Canadian border.
Looking at the dynamics of what we offer, if you, as a US-based operator, want to keep bettors engaged and on site, then Twain’s perfect for that given the strengths we’ve already covered. Not only that, but the US also offers a unique land-based sports betting environment that we’ll be perfect for too. If you enter any sports betting zone in a casino, you’ll see we’ve got the perfect entertainment for the social aspect of betting there – in effect, short-form, live action basketball for fans to enjoy while they have beer and wings at the sports bar. It really is the ideal product.
Given that Twain Sport’s studios are based in Europe – how do you see streaming and live-action gameplay completing the adjusted time zone on the other side of the Atlantic? Is this a case of launching a bespoke set of schedules?
If there’s a need to and/or a demand for custom scheduling, then of course we can look into that – we’re all about complementing our partners’ existing sports schedules to the best of our ability.
However, our vision for Twain is not to compete with big sports events (i.e. the evening matches), but rather complementing the downtime in between matches, and indeed before, which is during the day. That fits perfectly with the way we currently stream from Europe, with matches available from lunchtime and onwards for a North America audience. After all, distracting players during the big games in the evening would be cannibalising from sportsbook spend!
Last but not least, what would your message be for new operators looking to get in on the Twain Sport action, what can they expect by signing up?
They’ll get something completely different in their portfolio – and the perfect product to bridge the gap between live sports and casino-style staking! As we’ve covered already – we’re all about complementing spend, as well as boosting engagement and incremental revenue.
Given what we offer, we’ve got the exact solution to make both casino and sports fans feel right at home. Not only that, but it’s a product that can be inherently trusted. Our participants are professional athletes at the top of their game, as well as being monitored by Sportradar for integrity – which is the same level tech you’ll see with the likes of FIBA and UEFA. As well as delivering top quality entertainment, we also offer quantity. Even slots do not offer a tournament ever hour – so I have no doubt we can not only appeal to every major demographic, but also offer something truly innovative that is unlike anything else on the market.
Canada
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor

The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
Canada
IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement

International Game Technology PLC announced that its subsidiary, IGT Canada Solutions ULC (hereinafter “IGT”), signed an eight-year agreement with Atlantic Lottery to supply its IntelligenEVO video lottery central system technology across Atlantic Canada. The agreement includes the option for multiple extensions and positions the Atlantic Lottery to become the first World Lottery Association (WLA)-affiliated lottery operator to deploy IGT’s next-generation central management system in a game-to-system (G2S) distributed market.
“By leveraging IGT’s IntelligenEVO technology, Atlantic Lottery will power its video lottery network with the industry’s best-in-class central system and position itself to maximize future contributions to good causes. As an organization that prioritizes system security and exceptional player experiences, Atlantic Lottery believes that IGT’s IntelliegnEVO solution will help generate high player satisfaction and optimal network performance,” said Michael MacKinnon, Atlantic Lottery VP, Product.
“As a long-time supplier to Atlantic Lottery, IGT looks forward to helping the Lottery achieve its growth and player engagement goals with our leading-edge IntelligenEVO video lottery central system. IGT’s IntelligenEVO is a scalable technology for the WLA market that is backed by decades of experience and operator feedback, and maximizes the benefits of real-time data, cloud-based technologies and in-depth analytics,” said David Flinn, IGT SVP Canada, EMEA and LATAM, Gaming Sales.
With peak system security, network availability and responsible gaming functionalities, IntelligenEVO is a reliable, scalable solution that can meet the needs of today and in the future. The solution will accelerate time-to-market and enables the Atlantic Lottery to benefit from the system’s suite of player-focused functionality. The technology’s G2S and open API design optimizes data collection and delivery and will enable Atlantic Lottery to customize their program for evolving player needs.
Canada
NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform

NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
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