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Compliance Updates

Everything you wanted to know about KYC but were afraid to ask!

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Starting your gambling career, you must fulfill some specific conditions when you want to open a personal account. Knowing about this basic requirement for players, you might wonder what’s so special about KYC. In this article, you will get to know everything about casino KYC, such as its meaning, the required documents, and why it is important for your gaming experience.

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What is KYC?

KYC stands for “Know Your Customer.” It’s a process that banks and financial institutions use to verify the identity of their customers to protect themselves from fraud. The process usually involves casino online requesting personal information from customers, such as their name, birthdate, address, email, and phone number. It is deemed the new regulatory checks and balances for the online casino industry.

Why do casinos need KYC?

Casinos are heavily regulated by governments, especially in Portugal, where the regulations require casinos to perform KYC on every single customer account opened with them. This prevents people from using phony identities or bank accounts to try to launder money through the casino online portugal system. Casinos must also report any suspicious activity to law enforcement agencies, including any suspicious transactions made by customers on their accounts. These also ensure responsible staking from gamers.

What documents are required for KYC verification?

To verify your identity, you will need to provide some documents, your photograph and/or fingerprints.

You can use the information from your passport or ID card as proof of identity (for example, your name, date of birth, and address). Other documents that may be accepted include:

  • A utility bill containing your name, address, and telephone number.
  • A government-issued document with a photo (such as a driver’s license).
  • A bank statement that shows recent transactions or an account statement from a financial institution with details such as name and address.

What happens with my data if I pass KYC in an online casino?

If you pass KYC, the online casino will collect and store your personal data. They’ll use it to verify that your account is yours—that it’s not being used by someone else. This helps them keep their customers safe from fraud and cheating.

Conclusion

KYC, as a tool, forces casinos to give out fair, personalized services to their customers. KYC is vital for the online casino business. With a little bit of due diligence, patience, and a lot of cooperation with your casino customer service team, you should be able to navigate this process successfully. And remember: if you have any questions along the way, don’t take the word of anyone but an actual representative. Instead, try reaching out online or calling customer service. And when in doubt, try asking again.

Compliance Updates

VIP Play Obtains Interim West Virginia iGaming and Sports Wagering Management Service Provider Licenses

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VIP Play Inc. announced the approval of its interim License in West Virginia for both Sports Wagering and iGaming managed services. This follows the recently announced market access partnership between VIP Play and Delaware North’s Wheeling Island Casino.

This milestone marks the company’s initial expansion beyond Tennessee, where it currently operates as a mobile Sports Wagering Operator. The interim License in West Virginia also adds iGaming to the company’s book of business, and allows VIP Play to participate in the rapidly expanding i-Gaming industry. VIP Play expects to begin serving West Virginia customers in the coming months.

Bruce Cassidy, VIP Play CEO & Chairman of the Board, said: “The acquisition of our interim Sports Wagering and i-Gaming License in West Virginia marks a significant milestone in our journey to expand, underscoring our commitment to provide innovative experiences to a wider audience. As we grow our presence, our dedication to excellence stands firm, and we’re excited to play a role in enriching West Virginia’s dynamic gaming community.”

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Compliance Updates

QTech Games sharpens its LatAm focus with MINCETUR licence in Peru

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QTech Games sharpens its LatAm focus with MINCETUR licence in Peru

 

New certification for emerging-markets leader arrives ahead of key industry summit in Sao Paulo and awards recognition

QTech Games, the leading game aggregator for emerging markets, has had its platform and games successfully approved for the Peruvian market, demonstrating that its premier B2B platform and all-encompassing content conforms to the latest legislative updates to enhance and regulate Peru’s local gaming environment.

Peru’s Ministry of Foreign Commerce and Tourism (MINCETUR) has now issued an online gaming licence to QTech Games, whereby all its platform products and games are now deemed legally permitted. This includes its new software service for retail, QTech Hybrid, which allows land-based partners to scale their operations online. QTech Hybrid simplifies transactions by enabling deposits, withdrawals and gameplay while allowing access to players both in-shop and on personal devices.

This breakthrough hybrid solution has quickly won clients and awards in the comparably fragmented African market (most recently in March for Best Innovation at AGE Lagos), and now promises to do likewise across LatAm, where QTech Games has already signed several major clients for both its aggregation platform and its QTech Hybrid solution. This activity has seen it again nominated for Best Aggregator at the SiGMA Americas Awards, which kickstart the SiGMA Americas summit (7-10 April) next week, as the igaming world converges on Sao Paulo for a must-attend conference in another of QTech Games’ “focus markets” for 2025.

Philip Doftvik, QTech Games’ CEO, said: “It’s fantastic to have certified our aggregation platform in Peru via MINCETUR – and I’m pleased to say we have more such approvals pending across the continent. We attended fantastic events in Rio and, more recently, SAGSE 2025 in Buenos Aires – and anticipate more of the same at SiGMA Americas in Sao Paulo next week, where we’re also thrilled to have been shortlisted for Best Aggregator at their LatAm Awards. Given the venue, Brazil will be dominating the discussion for many at SiGMA Sao Paulo. However, we’ll also be looking beyond Brazilian borders this year, and are already active in Mexico, Chile, Colombia and Paraguay. We know our QTech Hybrid solution will work very well wherever we put a pin on the LatAm map.”

QTech Games delegates will be present at five more LatAm summits in 2025, with SiGMA Americas (7 April) the next port of call – followed by GAT Expo Cartagena (28 April), SBC Americas (13 May), Peru Gaming Show (18 June) and GAT Expo Mexico (28 Aug).

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Compliance Updates

IGSA Welcomes Eclipse Compliance Testing as a New Vertical Member

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The International Gaming Standards Association (IGSA) has welcomed Eclipse Compliance Testing as a new Vertical member.

IGSA President Mark Pace said: “IGSA is excited to welcome Eclipse Compliance Testing as a new member, as their extensive knowledge in gaming product compliance testing for over 25 years will be invaluable.”

Eclipse Compliance Testing Founder Nick Farley said: “Eclipse Compliance Testing is pleased to add its voice and expertise in regulatory compliance testing. We have been on the fore front of the battle to help define what is legal and what is not and hope to contribute to the ongoing regulatory work that IGSA has undertaken.”

Eclipse Compliance Testing (ECT) is a full-service ISO 17025, 17020 and GSA accredited regulatory compliance Independent Test Laboratory (ITL) for the casino gaming, lottery, and amusement industries.

Founded in 2000 by gaming compliance testing pioneer, Nick Farley, and former General Electric executive, Janice Farley, ECT serves over 250 regulated markets globally with regulatory testing for devices and systems in Class III, Class II, skill games, electronic pull-tabs, iGaming, mobile gaming, sports wagering, DFS, and charitable gaming markets.

ECT also provides assistance in the preparation of technical standards and regulations, expert testimony services on behalf of legal professionals, federal, state and local law enforcement agencies, on-site inspections and audits, consulting and technical advice, forensic evaluations, and training.

ECT is a current member of the International Gaming Standards Association (IGSA), North American Gaming Regulators Association (NAGRA), the American Amusement Machine Association (AAMA) and the Oklahoma Tribal Gaming Regulators Association (OTGRA).

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