Industry News
The Importance of Authenticity With Micro-Influencer Marketing and Gen Z Audiences
‘Fake it till you make it’ is a popular phrase in the modern self-improvement culture, but one area this definitely no longer applies is marketing.
For years, brands have thrown advertising money into the furnace of celebrity endorsements. Having a big-name celebrity attached to your brand used to be a sure-fire of gaining attention, but as Gen Z emerges as a major commercial force, this is quickly losing power.
Gen Z is a demographic that has grown up in and around digital marketing and the internet. More than generations that come before it, it understands how the world of advertising works, and it is demanding change.
The idea that a celebrity is using the same products as your everyday person no longer sells. We have more access than ever before to the lives of celebrities and athletes, and we can clearly see our favourite NFL player is not wearing that watch he promised he never took off in the adverts.
There is a demand for authenticity and for a belief that a person selling you a product is, first and foremost, upfront about the fact they are selling it and, secondly, providing a genuine endorsement of a product they use themselves.
This is where micro-influencers can step in. Micro-influencers have huge followers of people who really believe in their brand. Their interests are more niche and much more accessible than celebrities or major influencers.
As such, it is essential that a brand’s values align with that of a micro-influencer. Brands should be looking for micro-influencers that share their beliefs and that have products that will align with their audience instead of just seeking out the ones with the biggest followings. A campaign for a product that is of direct interest to micro-influencers with 25,000 followers will prove to be much more profitable than randomly assigning a product to someone with 200,000 followers with no real connection to it.
Essentially, it is becoming increasingly impossible to fake in-depth knowledge or endorsement of a product. The community aspects of sports and other sectors now mean audiences are quicker than ever to spot something disingenuous and call it out. Micro-influencers, whose success relies on that strong relationship with their communities, are not going to put themselves at risk by endorsing something that does not align with their own values and beliefs.
This authenticity also applies to presentation. We’ve all had that experience where we’re listening to a major podcast, and then, out of the blue, they just start promoting a product totally unrelated to what we are listening to. All this results in is people repeatedly hitting the skip 15 seconds button on their apps until the ad is gone.
Micro-influencers understand their communities, and they understand the products that are going to interest them. They also know how to package these products to them and how to make them appeal without ever appearing pushy or like they are over-selling.
This genuine connection between a product and its intended audience is something people would pay millions for in the past. Micro-influencers have made this affordable, ensuring an excellent ROI for companies on their advertising campaigns.
It has also proven an excellent way of levelling the playing field for small and mid-level businesses. Companies no longer need to have huge advertising budgets to reach their audiences. Gen Z is also supportive of smaller business, especially those that align with their social and political values, and micro-influencers and authentic marketing provides a way for them to connect.
One thing that is clear is that marketing is changing, and Gen Z audiences are going to continue to look for the most authentic endorsements they can find. Working with micro-influencers now allows companies to get ahead of that trend and reap all of its benefits.
By: Troy Paul, Co-Founder and CEO of SGG Media
Kaizen Gaming, one of the biggest GameTech companies in the world, had an impressive double-win at the SBC Awards Latinoamérica 2024 on the 31st October in Miami, Florida. Awarded ‘Brazilian Market Entrant of the Year’, and ‘Marketing Campaign of the Year’, the two wins follow an impressive year of growth and exposure for Kaizen Gaming, as well as its premium brand Betano, across Latin America and globally.
Betano is rapidly growing its user base and presence in Brazil, serving as the main and title sponsor of Brasileirão Betano and Copa Betano do Brasil. As a founding member of the ANJL and IBJR regulatory bodies, Betano is recognised for its dedication to upholding the highest standards of responsible gaming and integrity. Furthermore, the Betano brand has launched multiple CSR initiatives across the country in partnership with sponsored team, Clube Atlético Mineiro. It also recently launched the “Juntos em Campo” long-term program in cooperation with CBF (Brazilian Football Confederation) to promote initiatives focused on gender equality.
Awarded for the results and creativity of its innovative “Football in America” marketing campaign, Betano successfully introduced Latin America to its “Confia” brand platform by leveraging on its CONMEBOL Copa America™️ 2024 sponsorship. The campaign chimed with the spirit of fans across the continent by celebrating Latin America’s rich football heritage, playfully responding to Kylian Mbappe’s 2022 comments questioning the region’s football quality.
Vangelis Skarkalis, Kaizen Gaming Senior Commercial Director LATAM, said: “Latin America is one of the world’s most dynamic and exciting regions for i-gaming. Being recognised as a leading player in this important market with two wins at the prestigious SBC Awards Latinoamérica is a great honour – especially on the heels of our recent double-win as ‘Operator of the Year’ at both the EGR Operator Awards and SBC Awards. Achieving this success requires an exceptional team of dedicated, ambitious professionals. This award honours everyone’s hard work and commitment to always going above and beyond in delivering the best experiences for our customers not only in Latin America, but worldwide too.”
SOFTSWISS has won the Socially Responsible Initiative of the Year nomination at the SBC Awards Latinoamérica 2024 for its impactful ‘Help Brazil’ initiative. This recognition underscores the company’s support for Brazilian communities affected by severe flooding earlier this year and its dedication to implementing meaningful social responsibility projects.
The SBC Awards Latinoamérica celebrates excellence in the Latin American gaming industry, gathering leading experts to acknowledge the achievements of operators, platform providers, affiliates, and suppliers across various sectors. SOFTSWISS’ ‘Help Brazil’ initiative distinguished itself among the top entries, with judges marking its focus on community sustainability and industry engagement.
Launched in May 2024, ‘Help Brazil’ provided immediate relief by delivering food, clothing, and clean water to flood-affected areas in Rio Grande do Sul in coordination with Movimento União BR. Further committed to sustainable recovery, SOFTSWISS partnered with PWTech, funding water purification installations in affected schools to guarantee long-term access to clean water.
Ivan Montik, Founder of SOFTSWISS, noted: “This prestigious award affirms our commitment to making a real difference. As we expand our business in Latin America, we build lasting relationships with people and partners in this region and see ourselves as part of the local communities. When action was needed, we could not remain on the sidelines. We are grateful that the Latin American industry recognised and supported our initiative and immensely thankful to everyone who joined us in this effort, both locally and internationally.”
Rubens Barrichello, Non-Executive Director in Latin America, who helped raise awareness for the initiative, added: “I am incredibly proud of SOFTSWISS’ commitment to a sustained and compassionate approach. This recognition underscores our dedication to supporting communities in Brazil, where we focus on making a meaningful impact. Together, with such comprehensive projects, we are demonstrating how our industry can step up when it matters most.”
Continuing its commitment to local communities, this September, SOFTSWISS and its employees provided financial aid and essential supplies to flood-affected regions in Poland, where the company operates two offices. The aid campaigns in Poland and Brazil reflect SOFTSWISS’ commitment to being a responsible partner for local communities and its broader focus on ESG principles through long-term health, environmental, and social initiatives, including World Environment Day, Pink October, and Movember.
SOFTSWISS welcomes its partners and clients to visit stand 2145 at the SiGMA Europe Summit to explore future collaboration opportunities.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
Rush Street Gaming announced that casino and hospitality veteran Cliff Ehrlich has joined the company as chief operating officer.
Ehrlich assumes the role of Rush Street COO from Bill Keena, a longtime company and industry leader, who plans to retire later this year.
“I’ve admired Rush Street’s strong leadership and steady expansion over the past two decades. I’m thrilled to join this dynamic organization and look forward to contributing to the company’s ongoing success,” said Ehrlich.
Ehrlich’s career began in marketing at the Catskills’ Pines Resort Hotel in the 80s and transitioned in the 90s to casino development and operations. In 1996, he became co-owner of the Monticello Raceway and helped recruit the Oneida Indian Nation to build a casino on the property. Following an initial public offering, Ehrlich led Monticello Casino & Raceway as president, chief operating officer and general manager until 2013.
After consulting with Mohegan Sun regarding Upstate New York development opportunities, in 2015, Ehrlich joined The Downs Racetrack & Casino in Albuquerque, serving as general manager and chief operating officer. He later ran two casinos for The Navajo Nation — Northern Edge and Flowing Water. Since 2022, Ehrlich has been Navajo Nation Gaming Enterprise’s chief operating officer, with oversight of four casinos, a resort destination hotel, travel plaza and food & beverage manufacturing.
“Cliff’s ground-up casino development experience, deep operations background and team leadership ensure that all five Rivers Casino properties remain in great hands. He will continue the strong forward momentum established by Bill Keena, for whom we wish the very best in retirement,” said Tim Drehkoff, CEO of Rush Street Gaming.
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