Gambling in the USA
MICHIGAN’S ONLINE SPORTS BETTING VOLUME SLUMPS TO LOWEST LEVEL SINCE LAUNCH
Michigan’s online sportsbooks fell to their lowest volume ever for a full month, dropping to less than $200 million for the first time since online sports betting launched in January. July’s wagering was still enough for sportsbooks to nearly reach $2 billion in lifetime online handle, while casino revenue ticked up and surpassed $500 million lifetime, according to PlayMichigan, which analyzes and researches the state’s regulated online gaming and sports betting market.
“Pursuits other than gaming are priorities for many in July, whether that is a trip to the lake or a backyard barbecue,” said Matt Schoch, analyst for PlayMichigan.com. “The good news for sportsbooks is that with the July dip now out of the way, operators can look forward to Michiganders returning from their summer vacations and for the excitement for the football season to build.”
Michigan’s online sportsbooks generated $188.0 million in bets in July, down 20% from $235.1 million in June, according to official data released Monday by the Michigan Gaming Control Board. Combined with $18.3 million in retail wagering in July, which was announced last week, Michigan’s online and retail sportsbooks accounted for $206.3 million in wagering. That total is down 20.5% from $259.4 million in bets in June.
That is the lowest volume recorded in a month since sportsbooks collected $150.8 million in January, when online betting first launched on Jan. 22. Still, Michigan’s online and retail sportsbooks have now accepted $1.99 billion in wagers since retail sportsbooks launched in March 2020.
Gross gaming revenue from online betting fell 21.6% to $19.6 million from $24.9 million in June, pushing the state’s combined win to $20.8 million for the month. After promotional credits, $12.4 million in taxable revenue remained from online bets, down from $16.8 million in June. July’s online revenue produced $1.1 million in state and local taxes.
Volume has remained low since April, part of an expected seasonal slowdown. But sportsbooks have countered the loss in wagering with a gain in hold percentage, which is the money the house keeps after paying out winning bets. The hold in July for online and retail sportsbooks was 10.1%, joining June as the only two full months with a percentage above 10% since online betting launched in Michigan in January.
“Bettors interact with summer sports like golf and even the Olympics differently by placing more futures and novelty bets, which win less frequently than a conventional single-game bet on football,” said Eric Ramsey, data analyst for the PlayUSA.com Network, which includes PlayMichigan.com. “For this reason, sportsbooks can bridge the slower betting months.”
The race for the online market lead drew closer in July. FanDuel led all online operators in July with $54.5 million in wagers, down from $77.3 million in June. FanDuel also topped Michigan operators with $7.8 million in gross sports betting revenue, down from $10.3 million in June.
DraftKings was second in the state with $53.4 million in wagers, down from $56.5 million in June. Gross gaming revenue fell to $3.1 million from $5.0 million in June. BetMGM was third with $41.0 million in wagers, down from $52.1 million in June. That produced $5.0 million in gross receipts, down from $6.1 million in June.
The online market leaders were followed by:
- Barstool ($13.6 million handle, down from $16.7 million in July; $1.4 million gross revenue, down from $1.8 million)
- PointsBet ($7.8 million handle, down from $10.2 million; $849,524 GGR, down from $911,170)
- William Hill/Caesars ($7.5 million handle, down from $7.9 million; $252,708 GGR, down from $598,641)
- Fox Bet ($2.7 million handle, down from $3.7 million; $252,873 GGR, down from $332,639)
- BetRivers ($2.6 million handle, up from $2.4 million; $224,089 GGR, up from $107,480)
- WynnBet ($2.3 million handle, down from $5.5 million; $357,718 GGR, up from -$383,777)
- TwinSpires ($1.0 million handle, down from $1.3 million; $138,911 GGR, down from $143,197)
- Golden Nugget ($623,977 handle, down from $914,393; $98,615 GGR, up from $83,855)
- FireKeepers ($367,354 handle, up from $656; $44,048 GGR, up from $299)
- Four Winds ($318,987 handle, down from $607,100; $35,979 GGR, up from -$18,782)
“The Olympics were never going to drive enough volume for operators to overcome a typically slow summer month, especially with the time-zone difference between Michigan and Tokyo,” Schoch said. “But the Olympics did offer an opportunity for sportsbooks to reach a new segment of customers that they wouldn’t have otherwise. That could pay dividends down the road.”
Online casinos and poker
Michigan’s online casinos and poker rooms combined to produce $92.3 million in gross gaming revenue, up 3.5% from $89.2 million in June. Casinos took in $3.0 million per day in wagers over the 31 days of July, a rate consistent with the $3.0 million per day in June. That revenue was enough to yield $17.1 million in state taxes and $6.4 million in local taxes.
Live dealer online casino games launched July 22 in Michigan, likely driving additional wagering later in the month. Since launching in January, online casinos and poker rooms have generated $575.4 million in revenue and $141.8 million in state and local taxes.
“Many of the same forces that slow sports betting in the summer, including summer vacations, also affect online casinos,” Ramsey said. “Michigan is still a young market that hasn’t yet reached maturity. The addition of live dealer games will make a difference going forward. And as the summer turns to fall, we should once again see the revenue at online casinos grow.”
Other highlights from July:
- BetMGM/MGM Grand Detroit continued to dominate the online casino and poker market with $33.8 million in gross gaming revenue, which yielded $8.9 million in state and local taxes.
- DraftKings/Bay Mills was second in the state with $15.2 million in gross receipts, producing $3.8 million in state and local taxes. FanDuel/Motor City was third with $14.4 million in gross receipts and $3.8 million in state and local taxes.
For more information and analysis on regulated sports betting in Michigan, visit PlayMichigan.com/news
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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