Gambling in the USA
PlayNJ.com: Sports betting slows, online casinos thrive in July
The NBA Finals and the Olympics could not help New Jersey’s sportsbooks to counter a national trend that has typically made July the slowest month of sports betting. But with relatively strong sports-betting revenue, another monthly record for online gambling, and strong results from Atlantic City’s retail casinos, New Jersey’s gaming outlets set a fresh record for total gaming revenue in a month with $450.6 million in July, according to PlayNJ, which tracks the state’s regulated online gaming and sports betting market.
“Atlantic City benefits from a boost in summer tourism, but July is a time when summer travel and busy schedules put online sports betting in the backseat, particularly for locals,” said David Danzis, lead analyst for PlayNJ.com. “In the end, online casino gaming, retail casinos, and online and retail sports betting work as a three-legged stool, and together they are helping the New Jersey gaming industry outperform most every market in the U.S.”
Online and retail sportsbooks accepted $578.7 million in bets in July, down 24.5% from $766.9 million in June, according to official data released Monday. July 2021 was up 83.7% from $315.1 million in July 2020, a month with the relaunch of baseball and the beginning of the NBA bubble.
July’s wagering was far less than February’s $743 million handle, previously the low point of the year. That echoes 2019, when July’s $251.4 million handle was the lowest monthly tally of that year.
At 7.8%, the hold percentage remained high in July for New Jersey’s sportsbooks, yielding $55.0 million in gross gaming revenue. That was down 22.9% from $71.3 million in June and up 86.0% from $29.6 million in July 2021. In the end, sports betting produced $8.3 million in state and local taxes in July.
Baseball was the top sport in July with $195.4 million in wagering over the course of the month, up from $169.3 million in June. With the NBA Finals in July, basketball was second with $74.8 million, down from $190.9 million in June. Sports listed as “other,” which would include the Olympics, fell to $180.4 million from $234.8 million in June.
“The Olympics didn’t cause a spike in volume, which was held down even more by the significant difference in time zones,” said Eric Ramsey, analyst for the PlayUSA.com Network, which includes PlayNJ.com. “The NBA Finals helped the state’s sportsbooks avoid a steeper decline, and the Olympics did offer sportsbooks a chance to reach new customers, which can be valuable down the road.
Online operators generated $529.4 million in wagers in July, or 91.5% of July’s statewide handle. FanDuel Sportsbook/PointsBet once again topped online operators with $29.5 million in gross revenue, down from $38.1 million in May.
FanDuel was followed in revenue by:
- Resorts Digital/DraftKings/Fox Bet ($10.6 million, down from $13.0 million in June)
- BetMGM/Borgata ($5.9 million, up from $5.6 million)
- Monmouth/William Hill/SugarHouse/TheScore ($2.0 million, even with June)
- Ocean Casino/William Hill/Tipico ($1.5 million, down from $2.3 million)
- Hard Rock/Bet365/Unibet ($925,775, up from $642,297)
- Caesars Sportsbook/888sport/WynnBet ($193,331, down from $243,981)
- Golden Nugget/BetAmerica ($79,223, down from $80,615)
- Tropicana/William Hill ($36,490, up from $92,388)
Retail sportsbooks continued in their recovery, tallying $49.3 million in wagers in July, down from $83.9 million in June. Meadowlands/FanDuel topped all retail sportsbooks in July with $2.2 million in revenue.
“Casual sports bettors engage with sportsbooks less frequently in the heart of the summer,” Danzis said. “But the good news for sportsbooks is that sports betting will soon start to gain momentum as casual bettors return home from summer vacations and begin to turn their focus to football.”
Online casinos and poker
Online casinos and poker rooms continue to side-step any summer slowdown, generating a record $118.7 million in gross gaming revenue in July. That is up 35.7% from $87.5 million in July 2020 and up 10.9% from $107.1 million in May. July shattered the previous revenue high of $113.7 million set in March.
Online casino games alone generated $115.6 million in July, pushing lifetime revenue to $3.0 billion since online gambling launched in November 2013. And growth has been consistent from the beginning. Through seven months of 2021, online casino games and poker have generated $752.9 million in revenue, up 47.6% from $510.2 million through the same period in 2020.
“The bounce back in Atlantic City hasn’t slowed online casinos a bit,” Ramsey said. “Any worry that the return of casino visitation would come at the expense of online revenue should be alleviated now.”
Other highlights from July’s report:
- Borgata/BetMGM led the state with $36.5 million in casino and poker revenue, a record for any licensee over a single month. That topped rival Golden Nugget’s $33.5 million in revenue. Resorts Digital was third with $23.3 million in revenue.
- The revenue from online casinos and poker rooms injected $20.8 million into state and local coffers.
- Online casinos and poker generated $3.8 million in revenue per day over the 31 days in July, up from $3.6 million per day over the 30 days of June.
- Online poker generated $3.1 million in revenue, down 36.2% from $4.8 million in July 2020.
For more information and analysis on regulated sports betting and online gaming, visit PlayNJ.com/news.
About the PlayUSA.com Network:
The PlayUSA.com Network is a leading source for news, analysis, and research related to the market for regulated online gaming in the United States. With a presence in over a dozen states, PlayUSA.com and its state-focused branches produce original daily reporting, publish in-depth research, and offer player advocacy tools related to the advancement of safe, licensed, and legal online gaming options for consumers. Based in Las Vegas, the PlayUSA Network is independently owned and operated, with no affiliations to any casino — commercial, tribal, online, or otherwise.
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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