Gambling in the USA
INDIANA’S SPORTS BETTING VOLUME DROPS TO LOWEST LEVEL IN NEARLY A YEAR Sportsbooks take in $194.5 million in bets in what is historically the slowest month of the year, but still tops $4 billion milestone for lifetime wagering, according to PlayIndiana
Indiana’s sportsbooks slowed to less than $200 million for the first time in nearly a year, but volume was still enough to push the state’s lifetime handle past $4 billion — $3 billion of which has come over the last 12 months. July’s slowdown came during what is historically the month with the lowest sports betting volume in the U.S., a pattern that continued even as the NBA Finals and the first week of the Olympics gave this July an unusually busy sports calendar, according to PlayIndiana, which tracks the state’s gaming industry.
“Sports betting is ultimately for entertainment, and this time of year it can take a backseat to long weekends at the lake or summer barbecues,” said Jessica Welman, analyst for the PlayUSA.com Network, which includes PlayIndiana.com. “With people traveling at an accelerated rate this summer, it appears that the trough is even more pronounced than usual. But July should be the low point, as bettors begin to return from their summer vacations in August and excitement builds for the upcoming football season.”
Online and retail sportsbooks took in $194.5 million in bets in July, which is down 21% from $246.3 million in June, according to official reporting released Thursday. Averaged out over the 31 days of July, sportsbooks accepted $6.3 million in wagers per day, down from $8.2 million per day in June.
Gross gaming revenue remained relatively strong in July with $17.2 million, down 35.6% from $26.7 million, which equals an 8.9% hold. Adjusted gross revenue came in at $17.5 million, yielding $1.7 million in state taxes.
Indiana’s results are in line with historical trends. Removing the pandemic-altered numbers produced in 2020, the lowest-volume month across the U.S. in both 2018 and 2019 was July.
Baseball topped all sports with $63.5 million in wagering, up from $60.5 million in June. The NBA Finals fueled $26.8 million in basketball betting in July, which was down from $77.1 million in June. Basketball has generated $896.9 million in bets so far this year, more than any sport by far, and has been the most bet-on sport in every month since December 2020.
“Indiana’s love of basketball has helped shield the state’s sportsbooks from some of the more pronounced seasonal dips experienced in other states, so a smaller volume of games in July was felt,” said Nicole Russo, analyst for PlayIndiana.com. “Betting interest on the Olympics appears to have been modest at best, and even with the NBA Finals being later than usual, it wasn’t enough to overcome fewer games being on the board.”
July’s wagering was enough to push Indiana past another significant milestone, becoming the state with the smallest population — other than Nevada — to reach $4 billion in lifetime handle. Since sports betting launched in Indiana in September 2019, sportsbooks have generated:
- $4.1 billion in online and retail wagering, including $3.0 billion since Aug. 2020
- $334.6 million in gross gaming revenue
- $31.8 million in state taxes.
“The market has changed significantly since launch, but from the beginning Indiana has punched above its weight class among U.S. markets,” Welman said. “It remains a model market that states still considering the legalization of sports betting would be wise to emulate.”
Bettors made $174.6 million in online wagers in July, accounting for 89.8% of all bets made in the state. Retail betting accounted for the remaining $19.9 million in July, down from $27.9 million in June.
DraftKings held on to its market lead in July with $60.2 million in online wagering, down from $75.6 million in June. July’s bets generated $4.7 million in gross receipts, down from $6.2 million in June. FanDuel closely trailed with $54.3 million in July wagering, down from $64.2 million in June. Those bets produced a market-best $5.3 million in gross receipts, down from $9.1 million.
The leaders were followed by:
- BetMGM ($25.6 million handle, down from $29.2 million in June; $2.2 million win, down from $3.2 million).
- William Hill ($7.9 million handle, down from $11.1 million; $228,927win, down from $3.0 million)
- Barstool ($7.2 million handle, down from $10.4 million; $463,462 win, up from $33,167)
- PointsBet ($7.0 million handle, down from $14.6 million; $747,400 win, down from $885,812)
- BetRivers ($6.9 million handle, even with June; $659,187 win, up from $600,924)
- TheScore ($3.4 million handle, down from $3.8 million; $73,512 win, down from $41,678)
- Unibet ($852,852 handle, down from $1.0 million; $80,444win, up from $53,947)
- WynnBet ($737,797 handle, down from $794,481; $109,614 win, down from $81,738)
- TwinSpires ($536,783 handle, up from $561,116; -$5,043 win, down from $80,162)
- BetWay ($30,859 handle, down from $55,218; -$1,059 win, down from -$25)
Hollywood Lawrenceburg, nearest to Cincinnati and one of the highest-volume retail sportsbooks in the U.S., led retail books in Indiana with $5.9 million in wagers, down from $9.0 million in June. Ameristar East Chicago was second with $3.04 million, narrowly topping $2.98 million at Indiana Grand and $2.7 million at Harrah’s Hoosier Park.
“Retail betting is still trying to bounce back to pre-pandemic levels, and news of a fresh surge in the pandemic is the latest challenge for the industry,” Russo said. “Online sportsbooks will continue to flourish in the state, but it’s apparently going to continue to be a hard road for the retail side.”
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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