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Gambling in the USA

PlayPennsylvania.com: Sportsbooks cool with $500 million in February

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PlayPennsylvania.com: Sportsbooks, online casinos post near-record September

 

Pennsylvania’s sportsbooks slowed in February but still surpassed $500 million in wagers for the third consecutive month, while online casinos tallied nearly $80 million in revenue in February. Though February brought largely good news to Pennsylvania, it was still the state’s lowest handle since November while online casino revenue fell behind Michigan, according to PlayPennsylvania.com, which provides news and analysis of the state’s gaming industry.

“With just 28 days and a schedule with one NFL game, even if that game is the Super Bowl, a pullback from January to February is expected,” said Dustin Gouker, lead analyst for PlayPennsylvania.com. “Pennsylvania remains one of the strongest markets in the U.S., and March Madness will almost certainly put the state back on the upswing.”

In total, Pennsylvania’s online and retail sportsbooks collected $509.5 million in bets, according to official data released Tuesday. That was up 54.5% from $329.8 million in February 2020, though off from the record $615.3 million in bets in January.

February’s bets produced $16.4 million in taxable revenue, up 246.9% from $4.7 million in February 2020, yielding $5.6 million in state taxes and $327,596 in local share assessments.

The Super Bowl generated $53.6 million in wagers alone, but even the largest single game in terms of wagering of the year is not enough to replace a robust NFL schedule. The expected month-over-month dip from January to February will likely keep Pennsylvania from surpassing Nevada as the nation’s No. 2 market, something the Keystone State nearly did in January.

“Pennsylvania continues to post strong results month after month, but Nevada is a more event-driven market so the Super Bowl handle there is typically the nation’s highest,” Gouker said. “But at the current trajectory of both markets, it seems it’s not if but when Pennsylvania will become the nation’s No. 2 market.”

Online sports betting produced 92.2%, or $469.7 million, of February’s handle, down from 94.3% in January as retail sportsbooks continued to slowly rebound.

FanDuel Sportsbook/Valley Forge Casino led the market with $176.3 million in online bets, down from $220.7 million in January. Those bets produced $7.3 million in taxable revenue. DraftKings/The Meadows was second with $111.7 million in bets, down from $143.5 million in January, yielding $3 million in taxable revenue.

The Barstool-branded Penn National/Hollywood Casino app continues to be a major player, finishing February in third with $65.6 million, up from $65 million in January. It managed to gross $5.1 million in revenue, but heavy promotion led to a $726,040 loss in taxable revenue.

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The leaders were followed by:

  • BetMGM/Hollywood Morgantown ($33.7 million handle, down from $39.3 million; $2 million, down from $33,148)
  • BetRivers/Rivers-Pittsburgh ($20.4 million handle, down from $26.8 million; $1.4 million revenue, up from $1.3 million)
  • Fox Bet/Mount Airy ($18 million handle, down from $26.6 million; $1.3 million, down from $2.5 million)
  • Parx Casino ($17.7 million handle, down from $22.8 million; $1.6 million revenue, down from $1.8 million)
  • PlaySugarHouse/Rivers-Philadelphia ($14.6 million handle, down from $20.8 million; $957,245 in revenue, down from $1.4 million)
  • Unibet/Mohegan Sun Pocono ($7.5 million handle, down from $10 million; $416,533 revenue, up from $377,770)
  • Betfred/Wind Creek ($1.7 million handle, up from $1.5 million; $50,386 revenue, down from $208,275)
  • BetAmerica/Presque Isle Downs ($1.3 million handle, down from $1.7 million; $5,496 revenue, up from -$81,367)
  • Caesars/Harrah’s ($1.1 million handle, down from $1.3 million; $3,541 revenue, down from $36,506)

Retail sportsbooks generated a $39.8 million handle, up from $35.4 million in January. Sportsbooks won $3 million on February’s bets. The top retail sportsbook was Rivers-Philadelphia with $7.7 million in bets.

“Retail sportsbooks still have some time to go before they are back to normal, but with COVID infections dropping as vaccination levels rise, better days are hopefully not far away,” said Valerie Cross, analyst for PlayPennsylvania.com. “In the online market, though, Barstool continues to make progress, keeping handle steady, but it took a huge promotional spend to do it.”

Online casinos and poker

Online casinos and poker rooms generated $77.8 million in gross revenue in February, which was down slightly from $80.4 million in January revenue. But that is mostly good news, as online casinos and poker rooms actually raised revenue to $2.8 million per day over the 28 days in February from $2.6 million per day in January.

The revenue yielded $21 million in state taxes and another $10.7 million in local share assessments and county grants.

Despite a record for per-day revenue, Pennsylvania is now the third-largest online casino market in the U.S. after Michigan tallied $79.7 million in its first full month of online casinos and poker.

“Pennsylvania’s online casinos are in a very good place,” Cross said. “Pennsylvania’s fall to No. 3 says more about Michigan’s rapid ascent than it does about anything in the Keystone State. Online casinos will continue to be a most reliable revenue generator for the state for the foreseeable future.”

For more information on the revenue generated by Pennsylvania, visit www.playpennsylvania.com/revenue.

 

 

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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