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Gambling in the USA

The Cordish Companies Proudly Celebrates The Grand Opening Of Live! Casino & Hotel Philadelphia

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The Cordish Companies Proudly Celebrates The Grand Opening Of Live! Casino & Hotel Philadelphia

 

The Cordish Companies have officially opened Live! Casino & Hotel Philadelphia, the new world-class gaming, hotel, dining and entertainment destination located in the heart of the Philadelphia Stadium District. The opening marks another major milestone for the Company as the next Live! branded casino to open in the Commonwealth of Pennsylvania. Live! Casino Pittsburgh opened in Hempfield Township, PA, in November 2020.

The Cordish Companies’ Principal Reed Cordish, Cordish Gaming Group President Rob Norton, and Executive Vice President Joe Billhimer were joined at a ribbon-cutting ceremony by Philadelphia City Councilmember Kenyatta Johnson (Second District), and numerous business, tourism and community leaders from the region.

The ceremony was hosted by Philadelphia fan favorite Ron Jaworski, formerly of the Philadelphia Eagles; with special guest appearances by Philadelphia 76ers legend and Basketball Hall-of-Fame player Julius “Dr. J” Erving; former Philadelphia Phillies Manager Charlie Manuel; and former Eagles wide receiver, the “Invincible” Vince Papale. Guests were also delighted by appearances from the Phillie Phanatic, the Phandemic Krew, and the reigning Mummers champions, the South Philadelphia String Band.

Together, the group ushered in a new era of entertainment in the City of Philadelphia by ringing a giant replica Liberty Bell, followed by a fireworks spectacular.

“As a family-owned business for over 100 years, today marks an incredibly special day for my family and The Cordish Companies as we expand our Live! Casino brand into the great City of Philadelphia,” said Reed Cordish, Principal of The Cordish Companies. “Live! Philadelphia is the region’s premier gaming and entertainment destination, and we are proud to welcome our guests, Team Members and the community to go Live! with us. I’d like to thank Mayor Kenney, Councilmember Johnson, and local officials for their support for this project.”

The opening of Live! Casino & Hotel Philadelphia transforms the Philadelphia Stadium District into an integrated sports, entertainment and casino-resort destination and establishes the area as the only place in the country to experience big league action from four major professional sports teams, best-in-class dining and entertainment, world-class gaming and luxury hotel accommodations.

COMMITMENT TO THE COMMUNITY

As part of The Cordish Companies’ ongoing commitment to the community, more than $50,000 was donated to local Philadelphia non-profit organizations from proceeds generated from test night held prior to the official opening. During the ceremony, checks were presented to Philabundance, the Boys & Girls Clubs of Philadelphia, Young Chances Foundation, the Thomas & Woods Foundation, and the Garces Foundation.

“The Cordish Companies has embraced a culture of giving and community service since its inception,” said Joe Billhimer, Executive Vice President, Cordish Gaming Group. “We’re proud to be able to give back to the communities where our projects are located and where our Team Members live and work. Live! Philadelphia has long-term plans to support our local community and we’re thrilled to work with these and other amazing local organizations that make Philadelphia so special.”

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Live! Casino & Hotel Philadelphia will generate over $2 billion in economic stimulus to the City, along with $100 million in tax revenues for the City in its first five years of operation, including $25 million to Philadelphia’s School District. The facility has created over 3,000 construction jobs during development and will create up to 2,000 permanent jobs for local and regional residents.

“I want to welcome The Cordish Companies and the new Live! Casino & Hotel Philadelphia to South Philadelphia and the entire Greater Philadelphia Region,” Philadelphia City Councilmember Kenyatta Johnson (Second District) said. “I am excited that this new world-class gaming and entertainment destination is finally open and is in my Second Council District. The facility has provided over 3,000 new construction jobs and is now hiring to fill up to 2,000 permanent new positions for area residents. Hiring preference is being given to residents living in the communities immediately surrounding the Stadium District, then throughout the Greater Philadelphia region. This is the start of a great new tourist destination in South Philadelphia and Southeastern Pennsylvania.”

FIRST-CLASS DINING, ENTERTAINMENT & HOSPITALITY

Live! Casino & Hotel Philadelphia sets a new standard for gaming, dining, entertainment, hotel and special event accommodations. The 510,000 square-foot property features:

More than 2,100 slots and electronic table games

150 live-action table games

Dedicated 29 table Poker Room

Luxury, 12-story, 208-room Live! Hotel

A variety of dining and entertainment options

State-of-the-art, industry-leading FanDuel® Sportsbook

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Six room Event Center featuring 15,000-square-feet of customizable meeting space to accommodate groups of 12 to 1,000 guests.

Convenient access to parking with an attached multi-level structured parking facility and adjacent surface parking

PLAYING IT SAFE

To prepare for opening, Live! developed a comprehensive Play It Safe plan, an enhanced health and sanitation program that allows for ample social distancing, reduced occupancies, and vigorous hygiene and health measures for all guests and Team Members.

Key components of the plan include the installation of the state-of-the-art Atmos Air Bi-Polar Air Purification System within the HVAC system to treat and clean the air in the facility, including any virus particulates. The system is designed to perform 12 air changes per hour throughout the casino floor, which is more than twice the frequency of most commercial buildings.

In addition, the one-of-a-kind Reel Clear slot management system will guarantee every customer who plays a slot machine is sitting down at a freshly sanitized machine and also has the capability to automatically social distance the customer from the nearest guest. The newly-developed system can automatically shut down a slot after it has been played and can only be reactivated by an attendance after it has been sanitized. Also, once a player starts to play a newly sanitized machine, the system, will lock down the machines on either side to enforce social distancing in areas not protected by plexiglass barriers. The system will also allow a patron to request their machine be cleaned at any time.

The plan follows guidelines and recommendations from federal and state public health officials, along with best practices for the gaming and hospitality industries focusing on masking, temperature checks, social distancing, and repeated cleaning of high-traffic areas, slot machines and table game equipment.

“Our priority is to provide a safe environment for our Team Members and guests,” said Billhimer. “The Play It Safe plan employs extraordinary measures to meet and exceed the COVID-19 guidelines outlined by the State to ensure all of our guests have fun and feel safe.”

 

SOURCE Live! Casino & Hotel Philadelphia

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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