Gambling in the USA
PlayPennsylvania.com: Sports betting, online casinos enjoy big July
Pennsylvania’s sportsbook capitalized on the return of major sports to nearly double the handle from June to July, and the state’s online casinos built momentum as the Keystone State’s market continued to rebound in July, according to PlayPennsylvania analysts.
“The return of baseball and the NBA were seminal moments for Pennsylvania’s sportsbooks, obviously,” said Dustin Gouker, lead analyst for PlayPennsylvania.com. “There is no making up for what was lost during the shutdowns. But with online casinos sustaining incredible growth, major sports back in play, and retail casinos gradually reopening, the industry is thankfully moving forward.”
Retail and online sportsbooks generated $164.8 million in wagers in July, up 85.1% from $89 million in June, according to official data released Monday. July’s wagers were up 177.7% from $59.3 million in July 2019, when online gaming was still in its infancy in Pennsylvania.
Gross revenue also surged to $8.1 million, up 22.3% from $6.7 million in June and up 185.7% from $2.9 million in July 2019. July’s revenue produced $2.8 million in state taxes and another $162,950 in local share assessment. Sportsbooks have now produced $51.6 million in state taxes and local share assessments since launching in November 2018.
“Even just over a week of baseball and a few days of the NBA was enough to unleash pent-up demand for wagering on major sports,” Gouker said. “August should be a huge month, with NBA and NHL playoffs drawing bets that aren’t typical in the late summer. That should help Pennsylvania’s sportsbooks make up a little of the revenue lost this spring.”
Not surprisingly, bettors continued their overwhelming preference for online betting, accounting for 94.3%, or $155.4 million, of July’s handle. FanDuel Sportsbook at Valley Forge Casino remains the market’s dominant player, collecting $68.8 million in online bets, more than doubling the $32.9 million in June wagers. July’s handle generated $1.4 million in taxable revenue, down from $2.9 million in June. FanDuel was followed by:
- DraftKings at The Meadows ($39.1 million handle, up from $25 million; $1.8 million taxable revenue, up from $1.4 million)
- Rivers-Philadelphia ($12.7 million handle, up from $9.4 million; $896,195 revenue, up from $594,862)
- Fox Bet at Mount Airy ($11.9 million handle, up from $8.4 million; $965,052, up from $683,217)
- Rivers-Pittsburgh ($10.4 million handle, up from $5.9 million; $711,445 revenue, up from $519,774)
- Parx Casino ($9.1 million handle, up from $5.2 million; $822,701 revenue, up from $692,649)
- Unibet at Mohegan Sun Pocono ($2.6 million handle, up from $1.1 million; $152,716 revenue, up from $14,490)
- Presque Isle Downs ($422,638 handle, up from $229,711; $31,917 revenue, up from $16,519)
- Harrah’s ($249,584 handle, up from $132,659; $24,839 revenue, up from -$17,112)
Retail sports betting remained relatively slow in July, generating $9.4 million in bets, which was up significantly from $689,534 in June. Sportsbooks won $1.3 million on those bets after losing $99,270 in June. Parx Casino overtook the market lead with $2.2 million in July wagers, beating out Rivers-Pittsburgh’s $1.6 million handle. But Rivers-Philadelphia topped gross revenue with $303,571.
“The key for sports betting going forward is obviously the health of the various major sports leagues in the U.S.,” said Valerie Cross, analyst for PlayPennsylvania.com. “We saw with the Phillies that the pandemic can abruptly alter the sporting landscape. And with college football in jeopardy this fall, and the NFL still working through its plans, the fall remains quite uncertain.”
Online casinos and poker
The momentum of online casinos games and poker continued in July, even with retail casinos open. Online gambling generated $54.4 million in gross operator revenue, or $1.8 million per day in the 31 days of July. That was up from $50.1 million in June, or $1.7 million per day, in the 30 days in June. July’s revenue generated $15.5 million in state taxes.
Online table games and slots produced $1.8 billion in wagers, up from $1.7 billion in June, resulting in $51.4 million in revenue. Mount Airy/PokerStars, the lone poker operator in the state, generated $3 million on poker, down from $3.2 million in June.
And more online casinos are on the way. Wind Creek Bethlehem and PlayLive! Casino — which has yet to build its planned Philadelphia casino — launched online casinos in August.
“The pandemic has accelerated the maturity of Pennsylvania’s online gaming market dramatically,” Cross said. “By comparison, it took New Jersey more than six years to top $50 million of online gambling revenue in a month. Pennsylvania managed to do it in less than a year. That growth has been vital to the stability of Pennsylvania’s gaming industry.”
Other highlights from June:
- Rivers-Philadelphia led the online casino market with $15.4 million in revenue on $612.1 million in wagers, up from $15 million in revenue on $567.3 million in wagers in June.
- DraftKings/Penn National generated $10.8 million in revenue on $339.9 million in wagers, up from $9.6 million in revenue and $302.7 million in wagers.
- FanDuel/Valley Forge collected $8.4 million in online revenue on $346.4 million in wagers, up from $7.8 million in revenue on $286.6 million in bets
For more information on the revenue generated by Pennsylvania, visit www.playpennsylvania.com/revenue.
About the PlayUSA.com Network:
The PlayUSA.com Network is a leading source for news, analysis, and research related to the market for regulated online gaming in the United States. With a presence in over a dozen states, PlayUSA.com and its state-focused branches produce daily original reporting, publish in-depth research, and offer player advocacy tools related to the advancement of safe, licensed, and legal online gaming options for consumers. Based in Las Vegas, the PlayUSA Network is independently owned and operated, with no affiliations to any casino — commercial, tribal, online, or otherwise.
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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