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Gambling in the USA

Caesars Entertainment Donates More Than 250,000 Pounds of Food And Thousands of Personal Protection Supplies Across the U.S.

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In addition to the thousands of pounds of food donations, Caesars Entertainment’s resorts have distributed thousands of items including masks, gloves, sanitizer and more to nearby communities throughout the U.S.

Caesars Entertainment, one of the world’s most diversified gaming and entertainment companies, remains committed to helping nearby communities in this time of need, donating food, as well as essential personal protection equipment across the country to assist healthcare workers, law enforcement and more. To date, the company has supplied more than 250,000 pounds of food, which is equivalent to approximately 208,000 meals to numerous food banks and charities. Additionally, Caesars Entertainment has provided thousands of items including gloves, masks and hand sanitizer to local hospitals, first responders and local charities.

“During these extraordinary circumstances, we are dedicated to assisting our local communities across the country that are heavily impacted by donating perishables to nearby food banks and charities, as well as necessary supplies to first responders,” said Tony Rodio, CEO of Caesars Entertainment. “We will continue to seek ways to give back to our neighbors who are in need as part of our commitment to help put this unprecedented situation we are all facing behind us.”

All Caesars Entertainment resorts and casinos across the United States have volunteered to assist their local communities, including in Las Vegas. The following are some examples:

Caesars Entertainment Las Vegas Resorts

  • Donated approximately 116,000 pounds of perishable food items to Three Square Food Bank.
  • Provided gloves, masks and sanitizers from inventory to University Medical Center (UMC), Las Vegas.

Caesars Atlantic City, Bally’s Atlantic City and Harrah’s Resort Atlantic City

  • The Atlantic City resorts donated more than 40,000 pounds of food to Community Food Bank of Southern New Jersey, Atlantic City Rescue Mission and Salvation Army.
  • In addition to these donations, the company has also donated food not suitable for human consumption to animal rescues in need like The Funny Farm in Mays Landing, NJ.

Harrah’s Ak-Chin Hotel and Casino

  • Harrah’s Ak-Chin Hotel and Casino donated 15,000 pounds of food to the Ak-Chin Indian Community, which will be distributed to the Community’s elders and families in need.

Harrah’s Resort Southern California

  • Harrah’s Resort Southern California donated more than 8,000 pounds of produce and refrigerated items to the San Diego Food Bank, as well as 805 pounds to The Foundry Escondido.

Horseshoe Tunica Hotel & Casino

  • Horseshoe Tunica Hotel & Casino donated more than 8,000 pounds of food to the Mid-South Food Bank, Memphis Union Mission, and Sacred Heart Mission.

Horseshoe Casino Baltimore

  • Horseshoe Casino Baltimore donated roughly 7,500 pounds of food to the Maryland Food Bank and other organizations.
  • Horseshoe Baltimore is also partnering with Thread, Inc., Union Baptist Church and New Psalmist Baptist Church to ensure the food reaches those in need.

Harrah’s New Orleans 

  • Harrah’s New Orleans donated 7,852 pounds of food to Second Harvest Food Bank New Orleans, which will result in 6,543 meals for the community.

Horseshoe Casino Bossier City, Louisiana

  • Donated more than 7,000 pounds of food to Bossier Schools and The Food Bank of Northwest Louisiana.

Harrah’s Kansas City Hotel & Casino

  • Harrah’s Kansas City Hotel & Casino donated 5,000 pounds of produce and one pallet of dairy to the North Kansas City YMCA, which is working in conjunction with several organizations in the greater Kansas City area.

Indiana Grand Racing & Casino

  • Indiana Grand Racing & Casino in Shelbyville, IN donated more than 4,000 pounds of perishable food to Gleaners Food Bank of Indiana.

Harrah’s Reno 

  • Harrah’s Reno donated 150 pounds of food to Food Bank of Northern Nevada, 500 meals to Catholic Charities and 100 meals to Gospel Mission.
  • Hash House A Go Go donated more than 200 pounds of food to Catholic Charities as well.

Harrah’s Laughlin Hotel & Casino

  • Harrah’s Laughlin Hotel & Casino donated over $13,000 of food to local agencies including Laughlin Meals on Wheels, Food for Families, The Arc and Laughlin Food Bank, along with several cases of toilet paper, shampoo, conditioner, soap and lotions to Living Waters Hospice, Hospice of Havasu and Billet Home Health & Hospice.

Harrah’s Council Bluffs Hotel & Casino and Horseshoe Council Bluffs Casino

  • Harrah’s Council Bluffs Hotel & Casino and Horseshoe Council Bluffs Casino in Iowa donated 7,600 pounds of food to employees.

Caesars Southern Indiana, Harrah’s and Harveys Lake Tahoe, Harrah’s Joliet, Harrah’s Metropolis, Horseshoe Hammond, Harrah’s Gulf Coast Hotel & Casino in BiloxiHarrah’s Hoosier Park Racing & Casino and Mid-America Center in Council Bluffs also donated perishables and essential supplies to their local communities.

 

About Caesars Entertainment:
Caesars Entertainment is one of the world’s most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment’s resorts operate primarily under the Caesars®, Harrah’s® and Horseshoe® brand names. Caesars Entertainment’s portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. For more information, please visit www.caesars.com/corporate.

SOURCE Caesars Entertainment

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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