Gambling in the USA
Pennsylvania Sportsbooks Score $316 Million November As Industry Turns 1
FanDuel dominates, online sports betting expands with two new brands, and Pennsylvania’s lifetime handle hits $1 billion, according to PlayPennsylvania.com
(LAS VEGAS) — Pennsylvania’s sportsbooks celebrated the industry’s first birthday in November by setting a new monthly handle record and surpassing $1 billion in lifetime wagers. The industry continues to gain steam as its online product matures, a process boosted by the recent online launch of DraftKings and Unibet, according to PlayPennsylvania.com analysts.
“Pennsylvania has come a long way in a year,” said Dustin Gouker, analyst for PlayPennsylvania.com. “Plagued with relatively high gaming taxes and early hurdles to its online launch, Pennsylvania’s future as a legal sport betting jurisdiction was murky at the beginning. But despite the issues in its infancy, the state has proven to be attractive for operators and the market is truly beginning to flourish.”
Pennsylvania’s sportsbooks accepted $316.5 million in wagers in November, up 31.2% from October’s $241.2 million, according to official data released Tuesday. Those bets generated $20.6 million in revenue — up from October’s $19.1 million win — and yielded $3.9 million in state taxes.
The totals are a far cry from November 2018 when the state’s first and only sportsbook, Hollywood Casino, generated $1.4 million in bets and $508,997 in gross revenue. Since, Pennsylvania has grown into the third-largest legal sports betting jurisdiction in the country and continues to chase neighbor New Jersey, which accepted $562.2 million in bets in November.
The most important factor in Pennsylvania’s growth was the summer 2019 launch of online sports betting. The roster of online brands has grown to seven following the November launches of DraftKings, under The Meadows license, and Unibet, under the Mohegan Sun Pocono umbrella. Those seven online sportsbooks generated 84.3% of the state’s November handle — a total of $266.7 million, up from $198.7 million in October.
“Online sports betting has unquestionably been the key driver of the state’s growth,” Gouker said. “Not only has online betting grown to account for an overwhelming majority of the state’s handle, but it has also helped spur growth among retail sportsbooks. That is a pattern that we saw in New Jersey, too.”
FanDuel Sportsbook at Valley Forge Casino remains dominant in the online market, despite fresh competition from rival DraftKings and Unibet. FanDuel accepted $149.7 million in November bets, up from $113.9 million in October, yielding $9.2 million in revenue, up from $8.1 million. FanDuel was followed by:
- Rivers-Philadelphia ($32.4 million in handle, up from $30 million in October; $1.9 million revenue, down from $2.5 million)
- Rivers-Pittsburgh ($30.6 million handle, up from $26.6 million; $1.7 million revenue, up from $1.6 million)
- Parx Casino ($22.4 million handle, up from $18.4 million; $1.6 million revenue, down from $1.7 million)
- DraftKings at The Meadows ($16.2 million handle; $1.6 million revenue)
- Fox Bet at Mount Airy ($13.5 million handle, up from $9.8 million; $1.2 million revenue, up from $591,309 in revenue)
- Unibet at Mohegan Sun Pocono ($1.9 million handle; $26,440 revenue)
“With the addition of DraftKings, Pennsylvania now has the two largest sports betting brands in the country,” Gouker said. “The question is whether DraftKings can make a dent in FanDuel’s market dominance, or has FanDuel’s early launch baked in its market advantages for the foreseeable future.”
Rivers-Pittsburgh’s $8.88 million handle, up from $7.7 million in October, narrowly led the retail market. That yielded $486,449 in revenue, down from $699,611. Rivers was followed by:
- Rivers Philadelphia, formerly SugarHouse ($8.87 million handle in October, up from $7.2 million; $234,951 revenue, down from $813,839)
- Parx ($8.1 million handle, up from $7.5 million; $739,281 revenue, down from $1 million)
- Hollywood Casino at Penn National Race Course ($3.8 million handle, up from $3 million; $48,520 revenue, down from $350,083)
- Presque Isle ($3.7 million handle, down from $3.2 million; $302,458 revenue, up from $194,829)
- South Philadelphia Race and Sportsbook ($3.6 million handle, up from $2.8 million; $339,310 revenue, down from $402,272)
- Valley Forge Casino ($3.2 million handle, down from $4.1 million; $192,492 revenue, up from $155,730)
- Harrah’s Philadelphia ($3 million handle, up from $2.3 million; $234,355 revenue, down from $277,295)
- Mohegan ($2.5 million handle, up from $2.1 million; $173,120 revenue, down from $305,697)
- Oaks Race and Sportsbook ($1.4 million handle, up from $1.1 million; $149,765 revenue, down from $162,127)
- Mount Airy ($868,026 handle, up from $641,087 handle; $43,680 revenue, down from $86,800 in revenue)
Online casino industry expands in November
The launch of poker and two new online casinos in November helped boost Pennsylvania’s gross revenue to a new high-water mark. The state’s fledgling industry, which now boasts five online casinos, generated $9.7 million in November gross revenue, up 98% from $4.9 million in October.
The launch of PokerStars Casino, Nov. 4, and Unibet/Mohegan Sun Pocono, Nov. 12, combined with the addition of poker, spurred wagers to $316.8 million, up 58% from $200.2 million in October. Poker alone accounted for $2 million in revenue in its first month, an impressive total considering the bit part it plays in neighboring New Jersey. In all, online casinos generated $2.4 million in state taxes in November.
Rivers-Philadelphia held on to the market lead with $3.2 million in revenue on $148.7 million in bets. That was up from $2.5 million in October revenue on $85.6 million in wagers. Rivers-Philadelphia was followed by:
- Penn National ($1.9 million in revenue, up from $1.8 million in October; $57.1 million in bets, up from $56.6 million)
- Parx ($1.5 million in revenue, up from $610,187; $55.5 million in wagers, down from $58 million)
- Mount Airy/PokerStars ($3 million in revenue; $48 million in bets)
- Unibet/Mohegan Sun Pocono ($131,415 in revenue; $7.4 million in bets)
“The online casino industry is finally gaining momentum, but Pennsylvania’s tax structure has definitely slowed its development,” Gouker said. “Still, with poker showing promise, especially compared to New Jersey, and new operators coming online, Pennsylvania’s market should really begin to take off.”
For more information on the revenue generated by Pennsylvania sports betting, visit www.playpennsylvania.com/revenue.
About the PlayUSA.com Network:
The PlayUSA.com Network is a leading source for news, analysis, and research related to the market for regulated online gaming in the United States. With a presence in over a dozen states, PlayUSA.com and its state-focused branches (including PlayNJ.com and PlayPennsylvania.com) produce daily original reporting, publish in-depth research, and offer player advocacy tools related to the advancement of safe, licensed, and legal online gaming options for consumers. Based in Las Vegas, the PlayUSA Network is independently owned and operated, with no affiliations to any casino — commercial, tribal, online, or otherwise.
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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