Gambling in the USA
Little Caesars Arena Achieves LEED Silver Certification
Leadership in Energy and Environmental Design (LEED) is the most widely used green building rating system in the world and is a globally recognized symbol of sustainability achievement
Little Caesars Arena, the 2018 Sports Facility of the Year, has welcomed more than 4 million guests to its ticketed events
The Ilitch organization, in conjunction with the U.S. Green Building Council (USGBC), announced today that the award-winning Little Caesars Arena in The District Detroit has received Leadership in Energy and Environmental Design (LEED) Silver certification.
LEED, the most widely used green building rating system in the world, provides a framework to create healthy, highly efficient and cost-saving green buildings, and is a globally recognized symbol of sustainability achievement.
“Little Caesars Arena was built with an end-user approach through every decision that was made, including a primary focus on sustainability and being a caretaker of the environment,” said Chris Granger, Group President, Sports & Entertainment, Ilitch Holdings, Inc. “We are pleased to announce that Little Caesars Arena has earned LEED Silver certification. As one of the busiest arenas in the world, we will continue to pursue innovative ways to improve the guest experience and operate efficiently through responsible sustainability processes.”
Little Caesars Arena is a key anchor of The District Detroit. Along with the Chevrolet Plaza, four new restaurants, the Team Store retail outlet and new office space, Little Caesars Arena is bringing new life to a formerly under-utilized area of the city. Little Caesars Arena has brought more than 3,900 permanent jobs to the area and is home of the Detroit Red Wings, Detroit Pistons and hundreds of other concerts, shows and events that bring people together and provide a wide variety of entertainment.
Little Caesars Arena has welcomed more than 4 million guests to its ticketed events since opening in September 2017. The arena is also committed to improving guest experience through environmental stewardship using LEED and achieved certification by implementing specific initiatives that include:
- An erosion and sedimentation control plan approved by the United States Environmental Protection Agency (EPA) has been implemented.
- Little Caesars Arena was awarded all five available points under the Development Density and Community Connectivity credit.
- The efficient water fixtures in the multi-purpose arena have reduced the use of potable water by more than 40 percent.
- The venue has achieved an energy cost savings of more than 17 percent.
- More than 20 percent of the building’s materials have been manufactured using recycled materials.
- The Ethylene tetrafluoroethylene (ETFE) roof reduces the need for daytime lighting while offering the benefits of natural light. Solar heat gain is also controlled.
- Construction materials were selected to promote healthy air quality for visitors by reducing exposure to harmful emissions.
- The Little Caesars Arena ventilation system meets the standards for indoor environmental quality.
- Lighting controls are provided for 100 percent of building occupants and 100 percent of shared multi-occupant spaces.
- Little Caesars Arena received an exemplary rating for alternative and public transportation access.
- More than 13 percent of the building’s materials were locally sourced.
Little Caesars Arena has also achieved several other certifications and accolades indicating a commitment to service and community. In November 2017, just two months after opening to the public, Little Caesars Arena was awarded SAFETY Act Certification, the highest level of protection awarded by the U.S. Department of Homeland Security. In July 2018, Little Caesars Arena partnered with KultureCity to make all events hosted at the multi-purpose arena sensory inclusive. In October 2018, the National Weather Service recognized Little Caesars Arena as “StormReady” and certified to spot, report and prepare for a wide range of weather conditions.
About Little Caesars Arena:
Little Caesars Arena is a key anchor in The District Detroit and serves as the home of the Detroit Red Wings, Detroit Pistons and countless other sports, entertainment and community events. Rich with the tradition of the Original Six™ and 11-time Stanley Cup champion Detroit Red Wings, the three-time world champion Detroit Pistons and Detroit’sincredible musical heritage, the arena also features state-of-the-art technology, fan amenities, and active community spaces like the Via, the BELFOR Training Center and the Chevrolet Plaza. One of the busiest venues in the world, Little Caesars Arena received the prestigious Sports Facility of the Year award at the 2018 Sports Business Awards Ceremony, established by SportsBusiness Journal and SportsBusiness Daily to celebrate and recognize the leaders, visionaries and day-to-day practitioners who personify excellence in the business of sports.
About The District Detroit:
Home to the Detroit Tigers, the Detroit Red Wings, the Detroit Pistons and the Detroit Lions, The District Detroit is the epicenter of sports and entertainment in the heart of the city. It is the densest concentration of the four major sports teams in any urban core in the country. It is an evolving place with something for everyone fueling Detroit’s incredible resurgence and attracting new investment in the city. Anchored by Comerica Park, Ford Field and the historic Fox Theatre, The District Detroit is home to the award-winning Little Caesars Arena, the Mike Ilitch School of Business at Wayne State University and the new Little Caesars world headquarters campus expansion. New businesses coming to The District Detroit include Tin Roof Detroit, The M Den, Frita Batidos, Sahara Restaurant & Grill, Union Joints and Warner Norcross & Judd. The District Detroit has brought more than 20,000 construction and construction-related jobs and 3,900 permanent jobs to this area of the city, resulting in an estimated $2.1 billion in total economic impact.
Source: Ilitch Holdings, Inc.
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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