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Gambling in the USA

Castles Technology ties up with SUZOHAPP to develop cashless payment solutions

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Castles Technology International Corp., a US-based developer of payment hardware solutions, has signed a deal with SUZOHAPP, a Dutch manufacturer of cash management solutions. The companies will engage in the co-development and delivery of next-generation cashless terminals within unique sales channels, as per the multi-year partnership agreement. The deal enables SUZOHAPP to white label and resell Castles’ family of cashless payment hardware solutions, bundled with their services. It is expected to result in each company’s unique business partners obtain cashless payment hardware solutions that are backed with highest levels of PCI and EMV compliance, lower their overhead costs, capture new revenue streams, and empower their end users with independence and flexibility.

“Castles is quickly emerging as a formidable force in cashless technologies,” said Dr. Rory Herriman, CTO Software and Digital Systems for SUZOHAPP. “We saw this partnership as an opportunity to co-develop next generation cashless solutions with an innovative company and are thrilled to help further expand their market presence in the unattended and component space as forward-thinking collaborators.”

The unceasing advancements in payment technology such as continued EMV migration, closed-loop/loyalty and mobile, and smart device integrations, have rapidly transformed how customers interact and complete purchases from global brands. But fraudsters and cybercriminals are constantly seeking ways to disrupt these kinds of advances by exploiting vulnerabilities and security at the point-of-sale.

“With over 85 years of combined experience, SUZOHAPP and Castles have made countless investments in the areas of research, product development and market surveillance of the potential dangers and liabilities that are weakening the payments industry,” said Winston Fong, CEO of North America (Castles Technology International Corp).

 

About Castles Technology International Corp.

With 25 years of marketplace experience, Castles Technology has established itself as a top global manufacturer of next-generation card acceptance hardware. Our goal is to create simple, smart and secure payment solutions that provide mobility and flexibility for a diverse range of SMBs in attended and unattended payment environments such as retail, vending, micro markets, restaurants, transportation, finance, lodging and hospitality. At Castles, we are out to prove that we are a reliable partner who can help businesses maximize their profits with our future-proof point-of-sale devices and best-in-class support offerings. We pride ourselves on crafting payment solutions that are ergonomic, remove burdensome costs and integrates with any SMB’s existing POS operation. US headquarters are in Atlanta, Ga. Global headquarters are in Taipei, Taiwan. Castles has 11 regional offices across Asia, Europe, North and South America.

About SUZOHAPP

SUZOHAPP is a technology company providing software and hardware for cash handling automation and self-service solutions to more than 25,000 customers throughout the world. SUZOHAPP’s technology enables automation for customers operating in a variety of end markets, including retail, transportation, gaming, banking, vending and amusement. SUZOHAPP’s solutions include cash deposit, recycling, processing and payment systems as well as a broad range of self-service component technologies. The brands of SCAN COIN, Comestero, CashComplete™ and Coinco are united under the SUZOHAPP Company. SUZOHAPP’s more than 1,100 employees operate in 19 countries and its dealer network covers more than 100 countries. More information is available at http://www.suzohapp.com. SUZOHAPP is owned by affiliates of ACON Investments, L.L.C., a Washington, D.C.- based international private equity investment firm that has responsibility for managing approximately $5.5 billion of capital. For more information, visit http://www.aconinvestments.com.

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Gambling in the USA

Mechoopda Casino to Suspend Operations Effective January 31, 2025

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The Mechoopda Indian Tribe has announced that the Mechoopda Economic Gaming Authority (MEGA) Board has made the decision to suspend operations at Mechoopda Casino. The final day of operations will be Friday, January 31, 2025.

The Mechoopda Casino says this decision comes after months of deliberation and efforts to address the various challenges affecting the casino’s operations.

Dennis Ramirez, Tribal Chairman of the Mechoopda Indian Tribe, said: “Suspending operations at the Casino is a heart-wrenching decision that affects not only our Tribe but also our valued employees, customers, and the surrounding community. While this chapter is closing, our commitment to the Casino’s long-term vision remains steadfast. For over 25 years, this project has been a cornerstone of our economic development goals, and we will continue to work toward its future reopening.”

The Tribe is taking steps to support both its employees and community partners during this transition period:

Employee Support: The Tribe is committed to offering resources and guidance to assist team members through this difficult time.

Remaining Open Until January 31: The Casino will remain open through its final day of operation, giving guests the opportunity to enjoy the remaining days of service.

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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GamingAmericas.com (part of HIPTHER) is your one-stop portal for the latest news, insights, and analyses in the gaming industry across the Americas. From legislative updates and market trends to interviews with industry leaders, we provide a comprehensive look at the dynamic landscape of both online and land-based gaming. Whether you're a stakeholder looking to stay ahead of the curve or a gaming enthusiast eager for reliable updates, GamingAmericas.com has got you covered. Follow us on social media and subscribe to our newsletter for real-time updates and exclusive content. Make informed decisions and stay ahead in the game with GamingAmericas.com.

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