Gambling in the USA
Former Governor Brian Sandoval Joins MGM Resorts International As President Of Global Gaming Development
MGM Resorts International (NYSE: MGM) (“MGM Resorts” or the “Company”) today announced that former Nevada Governor Brian Sandoval will join the Company as President of Global Gaming Development. Governor Sandoval will drive MGM Resorts’ global expansion efforts, most importantly in Japan, and focus on state public policy efforts around sports gaming while solidifying the Company’s leadership in the growing sports betting market.
With the Governor joining the team, MGM Resorts President Bill Hornbuckle will now lead global casino marketing and be responsible for leveraging MGM Resorts’ worldwide assets and reputation to drive revenue growth and maximize the value contributed from the Company’s assets. Hornbuckle’s marketing focus will also help drive the Company’s overall growth in Macau.
“Few leaders are as widely respected, accomplished and knowledgeable as Brian Sandoval, and we couldn’t be more excited to have him as part of the MGM family,” said MGM Resorts Chairman & CEO Jim Murren. “Governor Sandoval brings an unparalleled level of skill, leadership and experience to the company, and we will benefit greatly from his in-depth expertise in gaming, public policy and economic development.”
Murren continued, “Likewise, Bill Hornbuckle has a proven record of developing and implementing marketing strategies that excite and entertain in ways that translate to revenue enhancement and value creation. We are pleased that, with the recent launch of MGM 2020, a business operations and digital transformation program, Bill can enhance his focus on the vital role of leading global casino marketing so we can expand our market share in Las Vegas and abroad.”
“As I return to the private sector for the first time in over 20 years, finding the right professional opportunity to best suit my experience as a former legislator, gaming regulator, Attorney General, federal judge and Governor was important to me,” said Governor Sandoval. “MGM Resorts is a global leader in gaming and entertainment, and I look forward to joining the MGM team led by Jim Murren, someone who I greatly respect. Jim has formed critical relationships in Japanand in sports, and I look forward to building upon this strong foundation.”
“This is an exciting time for MGM Resorts as we continue to expand our gaming operations around the world while simultaneously transforming the Company through MGM 2020,” said Hornbuckle. “I look forward to leveraging our global operations and harnessing the power of new digital tools to deliver on our strategic objectives, capture market share and grow revenue.”
ABOUT GOVERNOR BRIAN SANDOVAL
Serving from 2011-2019 as Nevada’s first Hispanic Governor and as one of the nation’s most popular state leaders, Sandoval transformed Nevada with key accomplishments in economic development, veterans’ issues, health care expansion, workforce development, renewable energy policy, innovative gaming policy and modernizing Nevada’spublic education system. As Governor, Sandoval reinstituted the Gaming Policy Committee and was a leading voice in favor of the legalization of sports gaming. He served as the Chairman of the National Governors Association, Western Governors Association, National Council of State Governments and the Education Commission of the States. He also focused on international outreach, hosting multiple international delegations in Nevada, and led over 18 trade missions to 16 countries on six continents.
Earlier in his career, Sandoval was elected to the Nevada Assembly in 1994, serving on the Judiciary, Taxation, Labor and Management and Natural Resource Committees and passing 14 bills into law. He was appointed to the Nevada Gaming Commission in 1998 and became the Commission’s youngest Chairman in state history the following year. Sandoval was thereafter elected Nevada Attorney General in 2002. Sandoval was nominated in 2005 by then-President George W. Bush to serve as a federal judge on the U.S. District Court for the District of Nevada, and confirmed unanimously by the U.S. Senate, a position he held until resigning to run for Governor in 2009.
He received a Bachelor of Arts degree in English and a minor in Economics from the University of Nevada, Reno in 1986 and a Juris Doctorate degree from The Ohio State University Moritz College of Law in 1989.
ABOUT BILL HORNBUCKLE
A four-decade veteran of the gaming industry, Bill Hornbuckle has served as the President of MGM Resorts since 2012. He was previously Chief Marketing Officer of MGM Resorts from 2009 until 2012, overseeing the creation of the M life Rewards loyalty program and positioning the portfolio of MGM Resorts International destination resorts for growth. Prior to that, he was President and COO of Mandalay Bay Resort and Casino and President and COO of MGM Grand. Hornbuckle is the former President and Chief Operating Officer for Caesars Palace, Las Vegas and earlier in his career served in various senior management positions with Mirage Resorts.
ABOUT MGM RESORTS INTERNATIONAL
MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 28 unique hotel offerings including some of the most recognizable resort brands in the industry. Expanding throughout the U.S. and around the world, the company in 2018 opened MGM Springfield in Massachusetts, MGM COTAI in Macau, and the first Bellagio-branded hotel in Shanghai. The 81,000 global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®. For more information visit us at www.mgmresorts.com.
SOURCE MGM Resorts International
Compliance Updates
Arizona Department of Gaming Releases October Sports Betting Figures
Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.
The state collected approximately $2.35 million in privilege fees in the month.
Gambling in the USA
Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series
Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.
Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.
The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.
The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.
Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.
Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.
“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”
Gambling in the USA
Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions
Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.
QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.
Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”
Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”
The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.
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