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Scientific Games Chief Information Officer Jessie Pack Named Technology Association of Georgia 2023 Tech Leader of the Year

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Scientific Games Chief Information Officer Jessie Pack was named 2023 Tech Leader of the Year by the Technology Association of Georgia, the largest tech organization in the state with more than 30,000 members, including across the metro Atlanta tech corridor. Pack received the honor for a private company tech leader.

Scientific Games CEO Pat McHugh said, “On behalf of the entire Scientific Games family, we are very proud to have Jessie Pack as our CIO. His efforts have truly made him and our company a global leader. Jessie’s hands-on leadership serving our people and our lottery customers personifies Scientific Games’ culture. Jessie has dedicated his entire career to keeping the company and our 3,000 employees and customers running 24/7 on five continents.”

With 100+ team members in eight countries, Pack joined SG in 1986 and is responsible for technology operating Scientific Games and its customers’ systems globally. Following the company’s sale to Brookfield Business Partners in April 2022, he led all activities to stand up the new organization’s technology and ultimately separate from Scientific Games’ former parent company. Pack directed more than 18 months of planning 400+ individual technology projects across numerous platforms, including Oracle, Jira, Confluence, Microsoft 365, SharePoint, Workday, and a suite of software that powers a global business.

In his award acceptance speech, Pack said, I would like to thank TAG for this award. There’s only one name on here, but you can’t be one person and be a leader. I accept this award on behalf of my entire awesome, diverse and dedicated team, as well as all my co-workers. Most people would say they work for a company. We work for a family. And the collaboration in our work at Scientific Games is just a great thing. Thank you all, we appreciate it.”

The former U.S. Air Force Airman leads with a commitment to excellence and perseverance to keep projects on schedule, knows his 100+ employees by name, and never asks someone to do something he won’t do himself.

“The success of our company and our business in 50 countries depends on government lottery customers’ stringent security and compliance requirements, and International Standards Organization information security and data governance frameworks,” said McHugh. “As hundreds of technology projects in our new company’s first year are nearing completion, Jessie’s 2023 Technology Leader of the Year Award is timely and well-deserved.”

Scientific Games provides retail and digital games, technologies, analytics and services to 130 lotteries in 50 countries, including the Georgia Lottery Corporation. The company is the world’s largest creator, producer and manager of instant “scratch” games, with products generating more than 70% of instant game retail sales globally.

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Navajo Gaming Honors 186 Team Members for Employee Milestones

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This month The Navajo Nation Gaming Enterprise (Navajo Gaming) honored 186 of its total 1200 team members for reaching significant employment milestones including 15, 10, and 5 years of service for the enterprise. The event at Twin Arrows Navajo Casino Resort in Flagstaff, Ariz. showcased the impact and journey of each hard-working team member, with a special highlight for 29 employees who have served for 15 years.

Less than 10 years after Navajo Gaming was created by the Navajo Nation and charged with the mission of creating jobs, increasing revenues, and stimulating incremental economic development within the Navajo Nation, the gaming enterprise created over 7425 direct, indirect and induced jobs with an overall economic output of over a billion dollars.

“Navajo Gaming employs 1200 people, 85 percent of whom are Navajo citizens. The award-winning AAA’s coveted Four Diamond Twin Arrows Casino Resort shares Navajo Culture through architectural nuances and local artists. Each of the property dining eateries feature ‘Navajo Beef,’ and traditional cuisine of the Navajo people, and our invitation to stay, play and relax at one of our four properties or Travel Center is an open welcome to the Navajo Nation’s beautiful scenic transformation,” Matthew Shunkamolah, Interim Chief Executive Officer of Navajo Gaming, said.

Team members recognized for 15 years of services have worked their way up to a wide variety of position within the enterprise from General Manager and Executive Director of Slots, to Director of Security, Food and Beverage Supervisor and Executive Director of Government Affairs.

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The International Association of Gaming Advisors (IAGA) Announces 2024 International Gaming Summit in Washington, D.C.

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The International Association of Gaming Advisors (IAGA) will hold its 41st International Gaming Summit Monday, May 27 through Thursday, May 30, 2024 at The Ritz-Carlton Washington, D.C.

As a premier event that brings together leaders from all global gaming sectors, the Summit will provide operators, suppliers, attorneys, investors, bankers, regulators and other advisor delegates with an unparalleled opportunity to meet and discuss the most important issues facing gaming.

“We are looking forward to holding this year’s 41st Annual International Gaming Summit in Washington, D.C., and are pleased to announce an agenda that includes a specific focus on some of the key sports betting issues the rapidly expanding US market is facing. As part of this focus, we will bring together representatives from global sports betting operators, regulatory agencies, professional sports leagues and other experts to discuss how the industry’s sports betting stakeholders can better work together to ensure a sustainable, responsible sports betting environment that is built on best practices lessons learned from other markets,” John Stawyskyj, President of IAGA, said.

“Beyond our sports betting focus, our diverse agenda includes discussions on other issues of importance including the growing impact of fraud and cyber breaches on regulated operators, a look into the federal and state lobbying process, an update on what’s happening in other gaming markets outside North America, a deep dive into new technologies and how they might impact gaming and more. I look forward to welcoming our delegates to Washington and participating with them in lively discussions about these critical issues and more,” Stawyskyj added.

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Marker Trax Appoints John Henderson as Senior Vice President of Operations

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Marker Trax, a leader in cashless payment solutions for the gambling industry, has announced the appointment of John Henderson as its senior vice president of operations.

As the company continues solidifying its cashless payments sector leadership position, Henderson joins the team to play a key role in leading strategic planning efforts, executing new operator and customer initiatives, directing pursuit of key performance indicators, and ensuring overall product and technology quality control. He reports directly to, and will work closely with, Marker Trax President Charlie Skinner.

Henderson is a seasoned, energetic industry veteran who brings to Marker Trax more than four decades of success in delivering technology-based business solutions, leading innovation-forward companies seeking to increase their industry footprints and to solidify their market shares.

“We’re cementing our leadership position in the cashless space, and John is the right leader, at the right time, to help guide us there. He has tactical expertise, and a long track record of success in the IT space. More than that, though, he’s always eager to innovate – which aligns perfectly with our philosophy and goals. We’re lucky to have him on board,” Charlie Skinner, President of Marker Trax, said.

Immediately prior to joining Marker Trax, Henderson served as chief information officer at WorldStrides, a global leader in educational travel services, and helped the company navigate a business and IT transformation program. Henderson has also held client partner roles at Accenture, IBM, and Cognizant, and has served numerous global brands including Choice Hotels, Hilton Hotels, MGM Resorts, Wynn, Disney, and Royal Caribbean.

“Every step of his career, John’s shown natural aptitude for client relationship management and large-scale systems integrations, and a keen, tactical eye for optimizing performance at all levels of an operation. At Marker Trax, we’re increasing our market footprint through continual innovation, and John’s tactical leadership will be of tremendous benefit to reaching our goals,” Skinner said.

Henderson’s addition caps a prolific run of recent accomplishments for the company. It recently unveiled its innovative consumer product, Moolah Play, secured renewed commitment from partner and global payments leader Euronet Worldwide Inc., and is introducing its cashless credit technology into more markets around the country.

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