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GAMBLESS H1 UPDATE

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GAMBLESS H1 UPDATE

 

Below a brief overview of the most significant updates during the first half of 2022.

Summary:

  • App Downloads: Growth of American Userbase
  • Resources: Gambless – Mindspa Health integration
  • Validation: Research and Studies
  • Trends: Digital Health Attitude

 

Growth of American Userbase

Gambless continues to be problem gamblers’ go-to mobile app for support also in 2022. The app ranks #1 for “gambling addiction” and related searches on Google Play in most countries, including the USA, UK, Canada, Australia, Italy, and many others. Hence, it is able to capture most of the user-led organic demand for help – even without referrals from other organizations.

In recent months, Gambless has seen an increase of downloads from the United States. Last year, U.S. based problem gamblers registered on the app were 28% of all English speakers, however, their share jumped to 35% in 2022. The main cause for this growth might be the increased popularity and continued legalization of online gambling in the States; those who gamble online are more prone to searching for digital support tools.

Gambless continued to ask its users where they gamble or used to gamble most frequently, and the operators that make the top the lists in 2022 so far are: DraftKings (US), Ladbrokes Coral (UK), and Snai (Italy).

 

Mindspa Health Integration

Taking a mental health test is one of the quickest and easiest ways to determine whether someone is experiencing symptoms of a mental health condition. This is particularly relevant for a condition characterized by low awareness and a strong stigma attached to it, such as gambling addiction.

Striving to further increase its reach, Gambless has now achieved higher integration with Mindspa Health. That means that from now on, Mindspa users will be able to take – among other tests – also a ‘Problem Gambling’ self-assessment, after which they will be redirected to Gambless resources if deemed at risk. With over 1 million registered users and hundreds of thousands monthly readers on its blogs and social media, Mindspa has been ranked among the top 5 mental health apps in Europe by Apple in 2021.

This integration will ensure greater awareness on the topic, while contributing to our mission of tackling gambling addiction with a holistic mental health approach.

 

Health Care Trends & Research

It is paramount that digital support tools are built to the highest standards. Thanks to the appreciative emails and messages we receive regularly from users, here at Gambless we are cognizant of the tremendous impact these resources can have on the most vulnerable individuals.

Digital health is particularly important for highly stigmatized conditions, such as addictive disorders and pathological gambling, and it will play an even greater role in the future. In the UK, 62% of people surveyed by independent organisation ORCHA agreed that it’s vital to consider new ways to manage our health, including using high-quality health apps. Moreover, 83% of people who have used a health app said they found it helpful in improving their health and wellbeing.

In the past months, Gambless and Mindspa have been the subjects of several studies and research papers. A review of Gambless was included in the paper: “Gambling digital tools: Promising practices & future opportunities” by the Canadian Responsible Gambling Council. While the chatbot feature from Mindspa (available also on Gambless) was reviewed in two research papers: “A review of mobile chatbot apps for anxiety and depression and their self-care features” and “Health-focused conversational agents in person-centered care: a review of apps”. Both papers highlighted promising results regarding the acceptability of healthbots for mental health, with Mindspa receiving the highest rating (4.9/5) among the studied apps.

 

Final Notes

Lastly, as of July 2022 Gambless therapeutic courses are no longer free (all the other app features remain free). This decision was not taken lightly, and those who take a self-assessment test and are deemed at risk of gambling addiction will still be able to access our ‘Problem Gambling’ programs at a discount price, now set at a symbolic $9.99 –which is 1¢ lower than the minimum deposit amount on the average gambling site.

The change comes after 2 years during which access codes to our therapeutic courses were distributed for free to thousands of individuals in need, despite a lack of interest in our efforts shown by regulators, operators and grant-making organisations.

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Compliance Updates

Play’n GO breaks new ground with entrance into third Argentinian province

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Swedish gaming giants’ games now available in the province of Córdoba’s newly regulated market

 

Swedish gaming giants’ games now available in the province of Córdoba’s newly regulated market

Play’n GO, the world’s leading casino entertainment provider, has today announced their expansion into yet another new regulated market, as the Swedish gaming giant has agreed a partnership with Betsson in the province of Córdoba, Argentina.

Argentina is currently in a process of regulation for online gaming purposes on a province-by-province basis, and the partnership with Betsson sees Play’n GO enter yet another regulated market, keeping up the momentum from 2023 that saw the company expand its global reach.

This announcement sees Betsson’s players in Córdoba gain access to Play’n GO’s entire catalogue of games, including classics such as Book of Dead, Reactoonz, and Moon Princess.

This announcement is a signal of intent from Play’n GO, who reiterate their commitment to be present in every regulated market in the world.

Michele Stefanelli, Sales Leader, LATAM and Southern Europe, Play’n GO said: “Our first foray into a new region is always exciting for us, and we’re looking forward to a successful partnership with Betsson in Córdoba. Players around the world, and especially in the LATAM region, have already shown their fondness for our content, and we’re quietly confident that this new region will be no different. We are on record with our commitment to a safe, regulated industry, and we’re very pleased to see that approach rolled out globally by lawmakers and operators alike.”

Maximiliano Bellio, Managing Director Betsson Argentina, added: “We’re pleased to welcome Play’n GO to the Betsson family here in the Córdoba region, and we look forward to many years of success together. Like Play’n GO, Betsson is committed to a sustainable industry model, so this partnership makes perfect sense for both parties. We’re sure our players will be as excited as we are once they start playing these games that have proven so popular around the world, so let’s get started.”

Play’n GO’s games are already available in the autonomous city of Buenos Aires and Buenos Aires Province within Argentina’s federal system.

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Interviews

Women in iGaming Interview: White Hat Studios’ Holly Fairweather

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Women in iGaming Interview: White Hat Studios’ Holly Fairweather

 

Holly Fairweather, Director of US Accounts at House of Brands provider White Hat Studios, sits down with Gaming Americas to discuss the growing influence of women in the iGaming industry, and highlights how more can be done to improve the overall gender imbalance

 

Gaming Americas: Since joining the industry in 2018, have you noticed a change in how women are represented within iGaming companies, as well as general attitudes?

Holly Fairweather (HF): When I reflect on the past six years, it feels great to say I have seen a lot of positive changes in our industry and more importantly, an ever-increasing drive to address gender diversity. There is still work to do, and I am reminded of this attending our industry events, where it’s very evident we still lack female presence in C-level roles and on expert panels. It’s also not hard to see walking around conferences the overall gender imbalance that exists. With that being said, I do feel it’s moving in the right direction and I am regularly inspired by women around me being promoted to senior management roles, providing great mentors and role models. Awareness of gender diversity and celebrating success is continually being pushed via various channels, and for me plays a big part in why we are seeing more women have the confidence to progress in their careers and more women enter the industry. It’s also important to say, and why I think change is happening more, that the want of women to succeed and to increase female presence in our industry, is indeed backed by a strong support network of women supporting women, but also of the men in our industry.

 

Gaming Americas: How important are groups like Global Gaming Women? What kind of initiatives have they offered to help your own career development?

HF: I’ll be honest, I’m still learning about all that Global Gaming Women offers. Working in the US market I see GGW as a substantial network which offers reams of support from training courses, lean in circles and mentorship and networking events just to name a few. I have taken part in a few of the industry wide networking events, and really enjoyed them, connecting with some amazing people, learning more about the industry. One of my objectives this year is to participate in more events, adding value where I can whether that’s within the GGW network or through other avenues.

 

Gaming Americas: What more can the industry do to make it more appealing to women and ensure they are better represented within organizations?

HF: It’s got to start within each individual company taking responsibility for equal representation. This is not a tick box exercise to achieve a target on a gender split % by x date but must be about promotions and roles being rewarded to the best candidate for the role, regardless of gender, ethnic background, or sexual orientation. We need to shout about the success stories of DEI within the industry, creating an inclusive work environment will attract not just more women but more candidates overall, increasing the talent pool.

There is also a piece around exposure and shining the light on the fantastic women we have leading the way. Sharing their career paths, the good, and the challenges, to provide relatable examples of success. To make women in gaming not about the stats or portray the headline as a negative but more around showcasing the women that are successful and why, helping more women relate and pursue a similar path if this is what they wish to do.

 

Gaming Americas: What advice would you give to the next generation of women that are looking to make a breakthrough in the industry?

HF: This is a good one! First and foremost, you lead your own progression. Be proactive in building your network, push yourself out of your comfort zone to attend networking events. Reach out to other women in the industry for support and mentorship. That is on you to drive.

Immerse yourself in a team with values that align with yours, a team that welcomes and promotes diversity of all types and supports and rewards on merit are key.

Build your knowledge, for me knowledge is confidence. Quickly realise it is ok not to know everything, ask the questions and find out. Be solution-oriented, supporting your superiors will get you noticed for going over and above and adding value to your team and company.

I was told ‘people do business with people,’ which I stand by and could not be truer in the igaming industry. Always treat everyone with respect, be kind, be yourself, but don’t forget to back yourself! Relationship building is so key in this industry and has helped me progress to where I am today.

Lastly, take risks. And by this, I mean sometimes you must step out your comfort zone and push yourself to try something different to progress to the next stage. So far, the most pivotable moment in my career and biggest risk I have taken, and I’m sure Andy Whitworth (CEO) and the White Hat Studios (WHS) team won’t mind me saying, was accepting the job at WHS. A brand-new supplier to the US, no content live alongside the fact I had never worked in the US market, so of course there was an element of risk. It was, however, a calculated risk as I was joining a team of experts, senior level management I had worked for previously, in an ever-growing US market. A no brainer now when I look back.

 

Gaming Americas: From a White Hat Studios perspective, what DEI initiatives does the company put in place?

HF: DEI of all types is something I believe increases the performance of a team, and is something we are extremely passionate about at WHS. As we grow and expand, maintaining a strong culture has never been more important. We recently held a WHS workshop in Prague, with one section of our day spent holistically agreeing and locking down our values as a team, ‘Who we are, what we stand for ‘and ‘treating everyone equally’ is now embedded in our company culture as one of our five core values.

I have been lucky in the fact I have never felt that my gender has held me back in my current role and previous igaming companies. Although I understand this has not been everyone’s experience, I truly believe the more we celebrate success, drive awareness, embed inclusion within our companies, and work together across DEI as a whole, we will continue to see women progress and take on careers in igaming.

 

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Lottery.com Inc. Relaunches Sweepstakes Operations

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Lottery.com Inc. announced the restart of its sweepstakes operations in conjunction with the WinTogether Trust, a registered 501(c)3 charitable organization. The proceeds from the sweepstakes will benefit Street Child United. The sweepstakes had a soft launch on April 3, 2024, and is available at http://donateto.win, the successor to Lottery.com’s WinTogether.org platform.

Street Child United is a global organization dedicated to improving the lives of street-connected children. The organization focuses on four key pillars: Ensuring every child has birth registration which provides access to healthcare and education; protecting children against abuse, exploitation, and trafficking; securing access to education; and setting a foundation for gender equality.

Donors are incentivized to give by receiving entries to win an Apple Vision Pro mixed reality headset. More information and donation options can be found at https://donateto.win. The sweepstakes to support Street Child United will continue until 11:59PT on August 31, 2024. The winner will be announced on or around September 20, 2024.

Matthew McGahan, CEO of Lottery.com, said: “This is a significant milestone for Lottery.com. The Company, through its partnership with the WinTogether Trust, is resuming its commitment to supporting philanthropic initiatives that focus on responsible gaming along with local, regional, and global charitable initiatives. Street Child United is a wonderful organization. We believe their mission will resonate with the Sports.com’s growing global user base.”

Bart Myers, Director of the WinTogether Trust, said: “The WinTogether Trust board is excited for our organization to play a role in the resurgence of Lottery.com. Being able to leverage their powerful brands, Lottery.com and Sports.com, will allow us to exponentially expand the number of organizations we support and the financial impact our sweepstakes make for them.”

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