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Canada

Loto-Québec announces the dates and conditions for the reopening of its gaming establishments, as well as the cost-saving measures affecting its operations and personnel

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Blueprint Gaming’s slots now available at Loto-Québec

 

Loto-Québec will gradually reopen its establishments according to the following schedule, with operations adjusted to comply with physical distancing and hygiene standards:

  • Hilton Lac-Leamy: July 13
  • Casino de Charlevoix, Casino de Mont-Tremblant, Québec and Trois-Rivières gaming halls: July 16
  • Casino du Lac Leamy: July 23
  • Casino de Montréal: August 3
  • VLT and Kinzo network: July 7
  • Network bingo: July 3

As establishments reopen, the Corporation’s top priority will be to ensure that operations resume in such a way as to allow employees and customers to stay safe while enjoying a fun environment.

Rigorous safety measures, modified opening hours and an online reservation system

When Loto-Québec’s establishments reopen, customers will notice the following important changes to operations and on gaming floors, including:

  • New online reservation system for customers
  • Casino sectors will be limited to a maximum of 250 customers at a time
    • Québec City gaming hall(250 customers)
    • Trois-Rivières gaming hall(250 customers)
    • Casino de Charlevoix(250 customers)
    • Casino de Mont-Tremblant(250 customers)
    • Casino du Lac-Leamy(4 sectors with 250 customers = 1,000)
    • Casino de Montréal(6 sectors with 250 customers = 1,500)
  • Complete disinfection of each establishment every day and cleaning of gaming machines between customers
  • All employees on gaming floors required to wear procedural mask and, when required under CNESST standards, eye protection
  • Customers required to wear a mask or face covering
  • Directional signage people must follow to get from one location to another and two-metre physical distancing signage
  • Reconfiguration of gaming floors:
    • Slot machine activation that ensures physical distancing
    • Reduced number of players at gaming tables and installation of protective panels between the dealer and players
  • Availability of rubber-tipped stylets to avoid touching slot machines
  • No handling of cards or chips by the customer
  • Bars and show halls to remain closed for the time being
  • Snack food service only
  • New opening hours:
Casino de Mont-Tremblant and Casino de Charlevoix Casino du Lac-Leamy and Casino de Montréal Québec City and
Trois-Rivières gaming halls
Thursday: 11 a.m. to midnight

Friday: 11 a.m. to 3 a.m.

Saturday: 9 a.m. to 3 a.m.

Sunday: 11 a.m. to midnight

Every day: 9 a.m. to 4 a.m. Monday to Wednesday:

10 a.m. to midnight

Thursday to Sunday:

9 a.m. to 3 a.m.

 

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All information on the reopening and applicable measures is available at https://casinos.lotoquebec.com/en/portal/establishments.

 

Savings measures affecting operations and personnel

Since the COVID-19 crisis has been affecting Loto-Québec’s commercial operations for over three months already and despite the announcement of the upcoming gradual reopening, the Corporation is forced to apply savings measures to its operations and all personnel. The decision was made in order to align staffing needs with the level of activities.

Indeed, casinos, gaming halls, video lottery terminals (VLTs) and Kinzo halls have been closed since March, and in-store lottery sales were suspended for six weeks, all of which resulted in a significant reduction in the Corporation’s activities and revenues. Loto-Québec must therefore revise operations to meet the pace at which commercial activities resume.

In an effort to maintain employment and expertise, the Corporation will implement measures that affect management personnel and employees as well as operating and capital budgets in corporate and business sectors. The measures to be implemented are as follows:

  • Significant reduction in operating and capital budgets in all corporate and business sectors for 2020-2021
  • Temporary layoffs in various sectors (particularly 2,250 operations employees in casinos and gaming halls)
  • Cancellation of supernumerary employee contracts
  • Salary freeze and cancellation of all bonuses for management personnel for 2020-2021
  • Hiring freeze
  • Temporary reduction of the work week

Meetings with management personnel, union representatives and employees from all sectors were held yesterday and today to inform them of the decisions, explain the situation and address concerns.

Canada

Pinnacle Ontario live with CasinoEngine in North America debut

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Pinnacle Ontario live with CasinoEngine in North America debut

 

EveryMatrix has expanded its partnership with tier-1 operator Pinnacle powering its new casino in Ontario, Canada, using CasinoEngine platform technology – the first time its platform solution has gone live in North America. 

The latest agreement builds on the two companies’ previous collaboration that saw EveryMatrix’s CasinoEngine productivity platform power the well-known brand’s global casino offering.

The new launch takes the relationship to North America, marking EveryMatrix’s debut CasinoEngine platform integration in that market.

BonusEngine, EveryMatrix’s cross-vertical bonusing tool will be integrated in the second phase of launch. This will equip Pinnacle Ontario with a host of bonus types as well as AI-powered bonus abuse solution Bonus Guardian.

BonusEngine is the first of multiple engagement tools from EveryMatrix’s EngageSuite that Pinnacle plans to integrate.

With this comprehensive toolkit at its disposal, and the opportunity to add even more casino products in the future, Pinnacle Ontario can tailor campaigns, segment audiences, and reward players more effectively, creating a world-class digital entertainment experience for its customers.

EveryMatrix has more than 300 global customers and holds North American licences in Ontario, New Jersey, Michigan, West Virginia, Connecticut and Pennsylvania.

Stian Enger Petersen, CEO, Casino, EveryMatrix, said: “This launch marks a key milestone for EveryMatrix as we bring our market-leading CasinoEngine platform to Canada for the first time.

“We’re delighted to expand our partnership with Pinnacle and support their ambitions in Ontario with a powerful combination of platform, content, and engagement tools that are proven to drive success.”

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Canada

Prime Skill Games Inc. Official Response to AGCO Press Release

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Prime Skill Games Inc. Official Response to AGCO Press Release

 

As CEO of Prime Skill Games Inc., I feel compelled to address recent comments made by the Alcohol and Gaming Commission of Ontario regarding so-called unapproved gambling machines in convenience stores across the province.

Let me be perfectly clear

Our machines are not gambling devices. They are entirely skill-based, fully compliant with the law, and built on the fundamental idea that players are in control. The outcome of every session is determined solely by the player’s ability, not by random chance.

Prime Skill Games is proud to be the only true skill game operating in Ontario today.

We categorically reject any suggestion that our products fall under the definition of unregulated gambling. Such statements are inaccurate, misleading, and fail to recognize the critical distinction between games of skill and games of chance.

We stand firmly behind the legality of our machines and the integrity of our operations. We will demonstrate this through every available means, whether through legal documentation, expert analysis, or, if necessary, before the courts. We are prepared and unafraid to defend the truth.

To our players, partners, and business community, we want to reassure you that our mission has not changed. We are committed to offering a responsible, transparent, and innovative entertainment experience. We will not be intimidated by broad and baseless accusations, and we will continue to move forward with strength and clarity.

 

Sincerely

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Matt Zamroźniak

Chief Executive Officer

Prime Skill Games Inc.

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Canada

LuckyStart Casino Adds New Payment Method

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LuckyStart Casino has announced the addition of a new payment method – Interac – available for all players in Canada, in order to make it easier for their customers to fund their account balance and cash out their winnings quickly.

The brand is aware of the popularity of this payment method amongst Canadian players, and hence, it has decided to add it and enable flexible deposit and withdrawal limits, in order to be considered as the best Interac casino in Canada, especially since the brand is also releasing Interac-exclusive bonuses and promotions.

Furthermore, LuckyStart has announced flexible limits for deposits and withdrawals, to make it easier for players to fund their account balance and cash out their winnings, offering instant approval and same-day processing, which are traits that LuckyStart believes are going to position it as the best Interac casino in Canada.

LuckyStart now supports Interac on the desktop and mobile website, offers exclusive bonuses for Interac bonuses, as well as instant withdrawals, and unrestricted access to their catalog of 5000+ real money games.

LuckyStart believes there is no better way to celebrate an accomplishment in the online gambling world than by launching new bonuses and promotions. That’s why the brand has released a new welcome bonus package for all players who deposit via Interac, as LuckyStart envisions becoming the best Interac casino in Canada.

This new welcome bonus package available for all Interact deposits rewards players with up to $4800 in free bonus money across their first 4 deposits, along with 400 Free Spins. When compared to the welcome packages offered by other Interact casinos, LuckyStart stands out with the biggest offer currently available.

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