Quick Custom Intelligence (QCI), creator of QCI Resorts, the Unified Intelligence Platform for Resorts, announced that Sky City Acoma Casino Hotel has selected QCI Resorts to power the next generation of resort operations.
Built on the QCI AGI Platform, QCI Resorts provides a unified operational platform for hospitality, food and beverage, finance, marketing, player development, loyalty, guest engagement, operations, and enterprise intelligence, while gaming systems remain integrated where regulations require. Rather than relying on fragmented software, disconnected applications, and data warehouses, every department operates through a common intelligence layer with a shared, real-time understanding of the business.
The deployment supports Sky City Acoma Casino Hotel’s commitment to delivering exceptional guest experiences by empowering marketing, player development, and resort operations with unified intelligence across the enterprise.
“From both an operational and financial perspective, the ability to securely operationalize AI within the casino environment represents one of the most significant technology advancements we have seen in years. QCI Resorts provides a practical path toward AI-assisted resort operations while maintaining the governance, security, and operational controls required in gaming. The platform’s ability to deliver actionable intelligence through natural language interaction is particularly compelling,” said Dennis Amos, CFO of Sky City Acoma Casino Hotel.
“As resorts become more dynamic, marketing teams, hosts, hotel operations, finance, and executive leadership can no longer succeed in silos. QCI Resorts is the Unified Intelligence Platform for Resorts, enabling every department to operate from the same real-time understanding of the business. By bringing marketing, player development, hospitality, food and beverage, finance, loyalty, and operations together on one platform, resorts can create more personalized guest experiences, empower teams through natural language operations, and establish the foundation for the next generation of agentic AI,” said Andrew Cardno, Co-Founder and CTO of QCI.
