Compliance Updates
NGCB Issues Cease and Desist to Producer of Live Gaming Content in Las Vegas

The Nevada Gaming Control Board (NGCB) issued a cease and desist demanding that Playgon Interactive Inc. (Playgon) and its affiliate, Bitrate Productions (Bitrate), cease production of live dealer content from a studio located in Las Vegas, NV. The demand, signed by NGCB Chairman Kirk Hendrick, alleges that Bitrate is using live dealers in Las Vegas to deal games such as baccarat and roulette, and broadcasts the content to online casinos located around the world. The NGCB advised Playgon that Bitrate’s activity requires appropriate licensing, which Bitrate does not possess, from the Nevada Gaming Commission (NGC). The NGCB also advised Playgon that the company’s outside legal counsel, on two separate occasions in 2016, represented on behalf of the company that Bitrate’s activity would not require NGC licensing because the content would be used for entertainment purposes only. At some point, however, Bitrate’s activities went beyond social gaming.
The cease and desist states that Nevada law empowers the NGCB to “investigate for the purpose of prosecution, any suspected criminal violation” of the Nevada Gaming Control Act.
Chairman Hendrick added that, “The NGCB will take all necessary actions to enforce Nevada’s gaming laws and regulations.”
Compliance Updates
IGSA Welcomes Eclipse Compliance Testing as a New Vertical Member

The International Gaming Standards Association (IGSA) has welcomed Eclipse Compliance Testing as a new Vertical member.
IGSA President Mark Pace said: “IGSA is excited to welcome Eclipse Compliance Testing as a new member, as their extensive knowledge in gaming product compliance testing for over 25 years will be invaluable.”
Eclipse Compliance Testing Founder Nick Farley said: “Eclipse Compliance Testing is pleased to add its voice and expertise in regulatory compliance testing. We have been on the fore front of the battle to help define what is legal and what is not and hope to contribute to the ongoing regulatory work that IGSA has undertaken.”
Eclipse Compliance Testing (ECT) is a full-service ISO 17025, 17020 and GSA accredited regulatory compliance Independent Test Laboratory (ITL) for the casino gaming, lottery, and amusement industries.
Founded in 2000 by gaming compliance testing pioneer, Nick Farley, and former General Electric executive, Janice Farley, ECT serves over 250 regulated markets globally with regulatory testing for devices and systems in Class III, Class II, skill games, electronic pull-tabs, iGaming, mobile gaming, sports wagering, DFS, and charitable gaming markets.
ECT also provides assistance in the preparation of technical standards and regulations, expert testimony services on behalf of legal professionals, federal, state and local law enforcement agencies, on-site inspections and audits, consulting and technical advice, forensic evaluations, and training.
ECT is a current member of the International Gaming Standards Association (IGSA), North American Gaming Regulators Association (NAGRA), the American Amusement Machine Association (AAMA) and the Oklahoma Tribal Gaming Regulators Association (OTGRA).
Arizona
ADG PSA: Consumer Protection Alert – Rise in Fraudulent Online Casinos Targeting Arizonans

The Arizona Department of Gaming (“ADG”) is issuing this Consumer Protection Alert to inform Arizonans of a concerning nationwide trend that has now reached Arizona. Fraudulent operators are falsely claiming that legitimate Arizona casinos have launched online gaming platforms. These illegal online casino platforms are presenting themselves as legitimate platforms by offering illegitimate or illegal gaming services. Online casinos (often referred to as “igaming”) are not legal in Arizona. Any claims otherwise should be treated as highly suspicious. These scams not only put players at financial risk but also undermine the integrity of Arizona’s regulated gaming industry.
ADG has received multiple reports of fraudulent online casinos targeting Arizonans, as well as complaints from patrons who have been misled. These scams are being widely disseminated through social media advertisements directing consumers to download apps and visit websites, and are enticing unsuspecting consumers to spend money on illegitimate games.
The Arizona Department of Gaming urges residents to verify the legitimacy of any online gaming platform before engaging in play. Many of these operations are not legal or regulated, leaving users vulnerable to fraud, identity theft, and other serious risks. Due to their unregulated nature, ADG is unable to resolve complaints and disputes arising from unregulated and illegal gaming sites, leaving victims with little to no chance of recovering lost funds. It is important to remember that just because you can download the app, visit the website, and play the games, it does not mean it is a legitimate and legal gaming platform.
In light of these developments, the Department encourages both Arizona residents and visitors to visit our website to find a list of all regulated casinos and licensed event wagering and fantasy sports operators legally taking bets in Arizona. The list can be found on the Department’s website at gaming.az.gov. Legal, regulated operations provide important consumer protections not found in the illegal market, helping ensure a safer experience for participants.
The Dangers of Illegal Online Casinos:
Fraudulent online casinos often mimic reputable platforms, using familiar branding, flashy advertisements, and enticing promotions to lure victims. These unregulated operations leave participants vulnerable to:
- Financial loss through fake gaming platforms or fraudulent prize fees.
- Identity theft resulting from shared personal or financial information.
Common Red Flags of Illegal Platforms:
These deceptive platforms often use tactics such as:
- Mimicking branding of legitimate Arizona casinos, including similar or actual logos and names.
- Enticing promotions that appear too good to be true, such as excessive bonuses or guaranteed wins, luring players into providing sensitive information.
- Incorrect Website URL/Mobile App – Fraudulent sites often use web addresses that closely mimic legitimate casino names but have slight misspellings or different domain extensions (e.g., .net instead of .com).
How to Protect Yourself:
- Check before you bet: verify the licensed and regulated casinos and operators in Arizona.
- Be skeptical of advertisements or promotions on social media promising guaranteed wins or no-risk gaming.
- Avoid sharing personal or financial information with unverified sources.
- Look for sites that include resources for dispute resolution, as well as self-exclusion, responsible gaming messaging, or a toll-free helpline number.
Reporting Suspicious Activity, Fraud, or Identity Theft:
If you encounter fraud, identity theft, or suspicious online gaming operations, apps, or websites impersonating a casino or claiming to be a licensed operator in Arizona, please take the following steps:
- Document the website URL, app, business name, and any promotional materials associated with the fraudulent operator.
- Report it to ADG at publicaffairs@azgaming.gov and the Arizona Attorney General’s Office Consumer Information and Complaints Unit at (602) 542-5763 or by visiting azag.gov/consumer.
- Cease activity on the platform and monitor financial accounts for unauthorized transactions.
If you suspect identity theft, report it to the Federal Trade Commission (“FTC”): for help in English, go to IdentityTheft.gov and for help in Spanish, go to RobodeIdentidad.gov.
Canada
AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers

The Alcohol and Gaming Commission of Ontario (AGCO) has served BetMGM Canada Inc. with an Order of Monetary Penalty (OMP) of $110,000 for violations of the Registrar’s Standards for Internet Gaming.
In two separate incidents in 2024, BetMGM engaged marketing companies who offered cash to members of the public in return for opening new BetMGM accounts. The marketing activities occurred in public forums, such as a major national trade conference. Under AGCO’s Standards, operators are responsible for the conduct of their third-party suppliers who are contracted to support the operator’s Ontario gaming business, and must require their third-parties to meet Ontario laws, regulations and standards (Standard 1.19).
Ontario is one of the first jurisdictions in the world to establish and enforce rules that strictly limit high-risk inducement advertising and marketing in the online gambling industry. Registered iGaming operators are prohibited from offering gambling inducements, bonuses and credits as part of their broad public advertising and marketing activities (Standard 2.05). These Standards exist to protect Ontarians from predatory advertising and promotional marketing practices in order to limit the risk of gambling-related harm.
A registered operator served with an OMP by the AGCO has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
QUOTE
“Responsible gambling safeguards and the protection of Ontarians on registered gaming sites is among our key priorities. The AGCO monitors the activities of all registered operators and their third-party suppliers to ensure they are meeting our high standards and we continue to take strong action to ensure they operate within the public interest.”
Dr. Karin Schnarr, Chief Executive Officer and Registrar – AGCO
ADDITIONAL INFORMATION
BetMGM Canada Inc. failed to comply with the Registrar’s Standards for Internet Gaming. Specifically, the licensee failed to comply with the following provisions of the Standards:
- 1.19 Operators are responsible for the actions of third parties with whom they contract for the provision of any aspect of the Operator’s business related to gaming in Ontario and must require the third party to conduct themselves in so far as they carry out activities on behalf of the operator as if they were bound by the same laws, regulations, and standards.
- 2.05 Advertising and marketing materials that communicate gambling inducements, bonuses and credits are prohibited, except on an operator’s gaming site and through direct advertising and marketing, after receiving active player consent.
Contrary to the Standards, BetMGM Canada Inc. and/or their affiliates allegedly engaged in the following activities:
a) | On or about January 13 and 14, 2024, BetMGM representatives were alleged to have attended the National Franchise Show and were offering $100 in cash to new players for opening a new account and depositing $15. |
b) | On or about March 11, 2024, BetMGM acknowledged that its marketing affiliate “Above the Street” had engaged in prohibited inducement marketing. The conduct resulted in 377 player sign-ups and $127,180.00 in commissions to “Above the Street”. |
c) | On or about April 13, 2024, another BetMGM marketing affiliate “Maple Leaf Marketing” engaged in prohibited inducements and marketing to induce on-site activations and acquire new players. The conduct resulted in 94 player sign-ups and about $34,000.00 in commissions paid to “Maple Leaf Marketing”. |
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