Compliance Updates
TIPICO IS THE FIRST U.S. SPORTS BETTING OPERATOR TO RECEIVE ICAP ACCREDITATION FOR BEST PRACTICES IN ONLINE GAMBLING PLAYER PROTECTION
Tipico Sportsbook, a leading sports betting operator, today announced that it has earned Internet Compliance Assessment Program (iCAP) accreditation in New Jersey and Ohio for best practices in customer protection. Tipico is the first sportsbook in the United States to pursue and achieve this accreditation.
Administered by the National Council on Problem Gambling (NCPG), iCAP accreditation is the highest standard for online gambling player protection in the U.S. The iCAP framework is based on the Internet Responsible Gambling Standards which guides operators to ensure that player protection remains at the forefront of operations.
In February 2024, Tipico launched the Fair Play Pledge, a first-of-its-kind, holistic long-term initiative that aligns closely with the standards set forth by iCAP. Notable feedback from the assessment highlighted several features embedded in the pillars of the Fair Play Pledge, including clear communication of odds and promotions, streamlined access to the Tipico Help Center, limits, and cool-off periods, and 24/7 human customer service. Tipico has also implemented a phase-based approach to recognize, help, and educate customers who have exceeded its âResponsible Gambling Automated Thresholds.â
âiCAP accreditation is a meaningful award for Tipico because it validates our approach to make fair play a companywide initiative that requires buy-in by our employees. I am incredibly proud of our team for rallying around our efforts to continuously improve safety and clarity,â said Bryan Schroeder, Senior Vice President – Compliance & Legal at Tipico. âOur primary goal is to ensure customers have the best possible experience when they place a bet because they trust us and our products.â
Achieving iCAP accreditation requires a thorough evaluation of company governance, customer support initiatives, employee training procedures, and efforts in research and education. The accreditation is valid through March 2026.
As part of the accreditation, an audit of Tipicoâs Responsible Gaming practices was conducted by Gambling Integrity, one of the industryâs leading consultancies. The audit praised the development of the Fair Play Pledge and its place in âkeeping with the spirit of the iCAP.â
âTipico Sportsbook’s iCAP accreditation is a testament to their dedication to player protection. Through this achievement, Tipico showcases exemplary leadership and a commitment to responsible gambling best practices,â added Keith Whyte, NCPG Executive Director. âWe commend Tipico for the unwavering commitment to the safety of their users and for setting an exemplary standard for the industry.â
Compliance Updates
JCM Global Receives Approval to Operate in West Virginia
JCM Global announced that it has successfully passed regulatory review and received a manufacturerâs license from the West Virginia Lottery Commission. The license enables JCM to directly sell to and service customers in the state.
âAt JCM, we are committed to our customers. While attaining licensing was not required, we pursued it because it allows us to directly provide JCMâs leading technology and advanced systems, backed by our world-class service, and support, resulting in faster service times and simplifying the entire relationship between JCM and our customers,â said JCM SVP â Sales, Marketing & Operations Dave Kubajak in a statement.
JCM recently announced it has attained licenses in Colorado and New Mexico, bringing the companyâs total number of active gaming licenses to 177.
In West Virginia, JCM will provide technology, including the iVIZION bill validator; ICB Intelligent Cash Box System, which boosts security and efficiencies across the gaming floor; and the GEN5 thermal printer, which delivers TITO, personalized promotions, and rewards directly to the player.
Compliance Updates
SYNOT Games Officially Certifies Over 140 Games in Brazil
SYNOT Games has announced that more than 140 of its games have now been officially certified in Brazil.
âWe are delighted to announce that more than 140 of our games have now been officially certified in Brazil. This significant achievement allows us to expand our reach and introduce a diverse selection of games to this dynamic market. Brazil represents a key opportunity for growth, and we are committed to delivering exceptional gaming experiences to the Brazilian audience,â the Company said.
âWe are thrilled to introduce our portfolio in Brazil, offering innovative and engaging gameplay that promises to captivate and entertain players,â Martina Krajci, CCO at SYNOT Games, said.
Compliance Updates
Delasport Now GLI-Certified for Sports Betting in Brazil
Delasport has just become one of the first suppliers to obtain a GLI certification for its sportsbook in Brazil, two weeks before the historical regulation comes into effect.
Continuing its global growth, Delasport is bringing several operators on board in Brazil. In order to complete the process, operators that are applying for a new Brazilian license have 30 days to provide all relevant platform certificates from the moment that they are notified by the regulator that their initial submission has been accepted. This is also the moment that they can pay the license fee. Still, failure to provide platform certificates will result in the application being placed on hold.
Delasport turned to Gaming Laboratories International (GLI) for the certification of its sportsbook against Brazilian technical standards. The historical partnership with GLI was further strengthened by the news, a few months back, that GLI had become the first laboratory to achieve the local accreditation to certify for betting systems, live game studios, and online games by the Secretaria De PrĂȘmios e Apostas (SPA) in Brazil.
Delasport has successfully met all technical requirements for providing its sports betting solution to the largest country in South America. The certificate is evidence of the teamâs experience, expertise, and determination to lead the way in key jurisdictions.
Obtaining a GLI certification for Brazil is a step towards cementing the trust players and operators have for Delasportâs products. This serves to show that the award-winning supplier is capable of meeting even the strictest industry standards for integrity and fairness.
âWhen we learnt that providing platform certificates to the regulator was on our partner operatorsâ critical path for obtaining the license, we immediately prioritized submitting the system to GLI for testingâ, Delasportâs Chief Compliance Officer Filippo Ferri said. âNeedless to say, GLI did a tremendous job of working with us to conduct the tests in record time, to match the submission deadline of some of our clients. I am also very proud of how our internal departments worked together to obtain this certificate, and of how they continue to push forward with the delivery of a datavault system that complies with SIGAP requirements.â
Operators that plan on entering the newly regulated Brazilian market will now have numerous advantages if they partner with Delasport. They will be able to provide their players with personalization features like My Sportsbook, My Event Builder, and My Combo that skyrocket revenues and retention.
Furthermore, Delasportâs KYC and AML provider is a market leader that guarantees the highest level of compliance for all operators that choose to go on this route.
Also, Delasport has already partnered with numerous local payment system providers and offers a real-time AI-powered Responsible Gambling system which can easily adapt to local regulations.
Last, but not least, operators will feel Delasportâs support from the get-go all the way to establishing themselves as a market leader. Delasport is knowledgeable of cultural and regional differences and can address all localization needs from the early stages of engagement.
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