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Gambling in the USA

The Plaza Hotel & Casino announces Greyhound station redevelopment and Symphony Park connectivity projects

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The Plaza Hotel & Casino announces Greyhound station redevelopment and Symphony Park connectivity projects

 

A longtime leader for the revitalization of downtown Las Vegas, the Plaza Hotel & Casino announces plans to continue to transform its corridor of Main Street by redeveloping the building that currently houses the Greyhound bus terminal into a new destination that enhances the offerings and ambiance of Main Street.

According to Plaza Hotel & Casino CEO Jonathan Jossel, the Plaza will also partner with the city of Las Vegas to build a pedestrian friendly pathway that leads to a new elevated bridge connecting the hotel-casino on Main Street to Symphony Park.

“We are thrilled to partner with Jonathan and our friends at the Plaza Hotel to link together two vibrant areas of our downtown,” said Mayor Carolyn G. Goodman, city of Las Vegas. “This connection will further enhance the vibrancy of downtown, including the Plaza and Symphony Park, by making the area more walkable. It’s exciting and gratifying to see downtown’s revitalization continue thanks to public-private partnerships like those with the Plaza.”

The Greyhound bus terminal will be vacated by mid-2021, and the Plaza has already begun discussions with developers on possible projects for the space. With 48,500 sq. ft. and adjacent parking, the building is a prime location for new dining, entertainment or retail that will transform the area, encouraging visitors to walk up and down Main Street and experience all it has to offer.

“We are very excited to usher in this new era on Main Street,” said Jossel. “Main Street is where downtown started, and today, it remains the heart of downtown, connecting a thriving Arts District, a state-of-the-art city hall, popular destinations like the Plaza, Fremont Street Experience, our newest neighbor Circa, and much more. The Plaza is proud to have held the 1 Main Street address for nearly 50 years. With Greyhound relocating, we look forward to transforming the bus station into a new, dynamic downtown destination that will improve the ambiance and sense of community on Main Street. And with Symphony Park achieving its vision as a hub of residential, commercial, and cultural offerings, enhanced connectivity to it will bolster Main Street and downtown overall.”

In partnership with the city of Las Vegas, the Plaza will also build a four block pedestrian pathway that will connect the Plaza with a new elevated bridge to be built by the city over the Union Pacific railroad tracks to the new residential and commercial development in Symphony Park. The pathway will feature desert landscaping, lighting, and a decorative safety wall to create a relaxing and enjoyable pedestrian experience.

Both projects exemplify the longstanding commitment of Tamares, the owner of the Plaza and the city of Las Vegas, to revitalize downtown Las Vegas. For more than a decade, Tamares chairman and CEO Poju Zabludowicz has pursued a long-term vision for the development of the company’s holdings in downtown Las Vegas, including selling the Las Vegas Club in 2015, which made way for Circa, the first new resort to be constructed on Fremont Street since 1980. Over the last decade, Tamares has also supported numerous improvement projects and expansions at the Plaza, most recently including the addition of 100-plus premium Luxe guest rooms and suites and the Core Arena, an outdoor equestrian and multipurpose facility on Main Street. Continued development and improvements are expected in 2021, during which the Plaza will commemorate its 50th anniversary with a series of events and celebrations.

Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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GamingAmericas.com (part of HIPTHER) is your one-stop portal for the latest news, insights, and analyses in the gaming industry across the Americas. From legislative updates and market trends to interviews with industry leaders, we provide a comprehensive look at the dynamic landscape of both online and land-based gaming. Whether you're a stakeholder looking to stay ahead of the curve or a gaming enthusiast eager for reliable updates, GamingAmericas.com has got you covered. Follow us on social media and subscribe to our newsletter for real-time updates and exclusive content. Make informed decisions and stay ahead in the game with GamingAmericas.com.

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