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Gambling in the USA

Indiana Sportsbooks Launch New Year With Record January

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Image by David Mark from Pixabay

 

Spurred by basketball, bettors pour more than $170 million in bets into Indiana’s online and retail sportsbooks, according to PlayIndiana.com analysts

Indiana retail and online sportsbooks capitalized on basketball to post a record January and continue to firm up the state’s position as the nation’s fourth-largest legal sports betting market. And with the state enjoying its role as the sports betting capital of the Midwest and new online sportsbooks opening in time for the close to the college basketball season, Indiana could begin to put heat on Pennsylvania to become the nation’s third-largest, according to analysts from PlayIndiana.com.

“Indiana has built an impressive infrastructure that continues to maximize the market’s potential,” said Dustin Gouker, lead analyst for PlayIndiana.com. “That should help keep the state a step ahead of its competition as neighboring states, such as Michigan, prepare for their own launches.”

Indiana’s $170.8 million handle in January was up 9.5% from the then-record $161.8 million in December, according to official reporting released Monday. Adjusted gross revenue from those bets was $12.9 million, up 9.3% from $12 million. That yielded $1.2 million in tax revenue for the state.

Interest in basketball was a catalyst in January, which also featured the NFL Playoffs and college football’s national championship game. Basketball boomed with $59.8 million in bets or 35% of the state’s handle. Football drew $36.7 million.

Online sportsbooks generated $123.4 million in bets in January. Online betting represented 72.2% of January’s handle, up from 69.5% in December. And more growth should come. PointsBet, BetIndiana, and BetMGM are all set for a February launch, bringing Indiana’s number of approved online sportsbook licensees to seven.

Indiana’s embrace of online betting, its near-monopoly of the Midwest, and close proximity to major out-of-state markets such as Chicago, have helped Indiana quickly position itself as the fourth-largest legal sports betting market in the U.S. While still well behind No. 3 Pennsylvania — a much larger state by the population that launched sports betting nearly one year ahead of Indiana — the Hoosier State is well-positioned for more short-term growth.

“Indiana has been remarkably progressive in the way it has managed its sports betting industry, rivaling New Jersey as the most forward-thinking legal jurisdiction,” Gouker said. “Early adoption of online betting, which has been atypical among states with legal sports betting, has been an enormous boost. And innovations such as allowing prop bets for the Super Bowl and opening the door to Oscars betting show Indiana is willing to take risks in opening new markets, which will serve the state well.”

The newcomers have a long way to catch market leader DraftKings, which operates under Ameristar Casino’s license. DraftKings posted a $66 million handle in January, down slightly from $66.7 million in December. That generated $4.6 million in gross receipts, down from $5 million. But FanDuel/Blue Chip Casino inched closer with a $49.5 million handle in January, up from $36 million. That resulted in a $1.9 million win, down from $2.2 million.

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The market leaders were followed by:

  • BetRivers/French Lick Resort ($7.8 million handle, down from $7.9 million; $590,178 win, down from $528,200)
  • BetAmerica/Rising Star Casino ($89,622 handle, up from $2,129; $1,854 win, up from -$1,173)

Horseshoe Hammond’s proximity to Chicago continued to be a winner, leading the retail market with a $13.7 million January handle, up from $13.4 million in December. Those bets generated $1.8 million in gross receipts, up from $1.1 million. Horseshoe Hammond was followed by:

  • Hollywood Lawrenceburg ($7.8 million handle in January, down from $8.9 million; $578,993 win, down from $824,235)
  • Ameristar Casino ($7 million handle, down from $8.3 million; $1.4 million win, up from $928,211)
  • Harrah’s Hoosier Park ($5.4 million handle, down from $5.7 million; $321,785 win, down from $441,112)
  • Indiana Grand ($5 million handle, up from $4.6 million; $365,318 win, up from $208,275)
  • Blue Chip Casino ($2.7 million handle, down from $4.2 million; $$279,868 win, up from $186,802)
  • Tropicana Evansville ($2 million handle, even with December; $210,974 win, up from $185,176)
  • Caesars Southern Indiana ($2.4 million handle, up from $1.6 million; $143,966 win, down from $170,884)
  • French Lick Resort ($533,634 handle, down from $1.5 million; $14,132 win, up from $13,587)
  • Belterra Casino ($934,724 handle, down from $948,810; $8,077 win, down from $151,640)

“Proximity to Chicago is still a critical advantage in the retail market, but that could change when Illinois launches retail betting, which could happen as early as March,” Gouker said. “FanDuel has made progress in the online market, but it can’t quite overcome DraftKings’ head start. But with new operators coming, the online market could be shaken up, too.”

For more revenue information on Indiana sportsbooks, visit PlayIndiana.com/revenue.

Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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