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Gambling in the USA

MGM Resorts Executive Included In BLACK ENTERPRISE’s 2019 Most Powerful Women In Corporate Diversity

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BLACK ENTERPRISE (BE) magazine named MGM Resorts International’s (NYSE: MGM) Phyllis A. James, Chief Diversity & Corporate Responsibility Officer, as one of the “Most Powerful Women in Corporate Diversity.” Ms. James leads the company’s Corporate Diversity and Philanthropy Departments and is responsible for managing MGM Resorts’ policy, business strategy and initiatives focused on Corporate Social Responsibility (CSR) which includes the Company’s diversity and inclusion, philanthropy and volunteer programs.

“Corporate responsibility is an anchor of our company’s character, values and culture, and is central to our employee engagement, customer and business expansion and reputation growth,” said Jim Murren, Chairman & CEO of MGM Resorts International. “Phyllis has been the architect of our diversity and inclusion strategy and practices and a staunch advocate of the advantage it brings to our spirit, our culture and our business; we are proud to call her one of our own.”

BE’s “Most Powerful Women in Corporate Diversity” identifies women who are vital to the management of major corporations, from marketing and talent development to procurement spending and financial performance, among other areas. This prestigious listing will be published in their upcoming First Quarter 2019 issue.

Beyond her CSR activities, Ms. James is a director on the board of and special advisor to MGM Grand Detroit, LLC. Throughout her career, Ms. James has received several recognitions for her legal accomplishments and civic contributions. In 2015 she was admitted to the American Law Institute, the leading independent U.S. organization producing scholarly work to clarify, modernize and improve the law.  In 2016 the National Bar Association conferred upon her a Lifetime Achievement Award.

She has also received many recognitions for her civic service. This year, Ms. James was named to receive the First Annual FOCUS (Feeding Our Community Unparalleled Success) Award presented by BlackDoctor.org. In 2017 she received the Human Rights Campaign’s Equality Award at the HRC Las Vegas Gala for outstanding leadership and service to the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) community; the “Community Achievement Award” from The Las Vegas Asian American Group; and the “Make An Impact” Leadership Award from Las Vegas’ City Impact Center.

Prior to joining MGM Resorts, Ms. James served with great distinction with Mayor Dennis Archer as Corporation (General) Counsel and Law Director of a department of approximately 100 lawyers for the City of Detroit (then the nation’s tenth largest city) for two terms, from February 1994 through December 2001.

From 1979 until accepting her position with the City of Detroit she practiced law with the San Francisco-based firm of Pillsbury, Madison, and Sutro (now Pillsbury Winthrop Shaw Pittman) and became that firm’s first African American partner in 1985, specializing in complex litigation. She commenced her legal career as a Judicial Law Clerk from 1977-1978 for the Honorable Theodore R. Newman, Jr., then Chief Judge of the District of Columbia Court of Appeals.

Ms. James graduated Magna Cum Laude with a Bachelor of Arts Degree in American History and Literature in 1974 from Harvard/Radcliffe College after having received the honors of Phi Beta Kappa junior year, the Captain Jonathan Fay Prize (then Radcliffe College’s highest honor for a graduating woman based on the graduate’s scholarship, conduct and character) and the lsobelle T. Briggs Fellowship for Graduate Study. She earned her J.D. from Harvard Law School in 1977.

In addition to the feature, BE will honor all of this year’s Most Powerful Women In Corporate America & Corporate Diversity during a special recognition ceremony at their annual Women of Power Summit: an exclusive networking opportunity with fellow top business leaders, motivational speakers and women CEOs, held February 28 through March 3, 2019, at The Mirage Hotel & Casino.

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ABOUT BLACK ENTERPRISE:

BLACK ENTERPRISE, your ultimate source for wealth creation, is the premier business, investing, and wealth-building resource for African Americans. Since 1970, BE has provided essential business information and advice to professionals, corporate executives, entrepreneurs, and decision makers. Every month, BLACK ENTERPRISE magazine provides 6 million readers with information on entrepreneurship, careers, and financial management. As a multimedia company, BLACK ENTERPRISE produces television programming, business and lifestyle events, web content and digital media. BLACK ENTERPRISE is the definitive source of information for and about African American business markets and leaders, and the authority on black business news and trends.

ABOUT MGM RESORTS INTERNATIONAL:

MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination gaming offerings including some of the most recognizable resort brands in the industry. Expanding throughout the U.S. and around the world, the company acquired the operations of Empire City Casino in New York in 2019, and in 2018, opened MGM Springfield in Massachusetts, MGM COTAI in Macau, and the first Bellagio-branded hotel in Shanghai. The over 82,000 global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®. For more information visit us at www.mgmresorts.com.

 

Source: MGM Resorts International

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Compliance Updates

Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

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Gambling in the USA

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

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Gambling in the USA

Saracen Casino Resort Chooses QCI Chatalytics to Enhance Casino Operations with Integrated AI Solutions

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Saracen Casino Resort has selected Quick Custom Intelligence’s (QCI) Chatalytics, an integrated AI-driven suite, to revolutionize its casino operations and elevate guest experiences. The QCI Chatalytics solution, which includes Slot Copilot, Player Copilot, Dashboard, and the Robot Button, leverages OpenAI integration to provide real-time insights and streamlined decision-making across the casino floor.

QCI Chatalytics offers a powerful blend of AI-powered tools designed to optimize both player and slot management. With Slot Copilot, operators gain enhanced capabilities for real-time slot performance monitoring, predictive analytics, and dynamic task assignment. Player Copilot delivers personalized player engagement by analyzing customer data to inform service decisions and reward recommendations. The Dashboard component offers an intuitive, real-time display of key metrics, enabling data-driven insights at a glance. Additionally, the innovative Robot Button automates routine processes, allowing staff to focus on higher-value tasks and improve overall efficiency.

Clayton Mason, Senior Director of Marketing of Saracen Casino Resort, expressed enthusiasm about the partnership: “Integrating QCI Chatalytics into our operations marks a significant step in our strategy to harness the power of AI. With advanced tools like the Robot button, Slot Copilot and Player Copilot, we can deliver a more tailored and efficient experience for our guests while gaining deeper insights into our gaming operations.”

Dr. Ralph Thomas, CEO of QCI, shared his vision for the collaboration: “We’re excited to bring the capabilities of QCI Chatalytics to Saracen Casino Resort. By integrating OpenAI technology, our solution provides unprecedented levels of automation and insight. We believe Chatalytics will play a crucial role in optimizing floor operations and enhancing guest satisfaction through real-time, data-driven decision-making.”

The QCI Chatalytics platform is part of Quick Custom Intelligence’s commitment to driving innovation in the gaming industry, offering a comprehensive suite of solutions to streamline operations and enhance the player experience.

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GamingAmericas.com (part of HIPTHER) is your one-stop portal for the latest news, insights, and analyses in the gaming industry across the Americas. From legislative updates and market trends to interviews with industry leaders, we provide a comprehensive look at the dynamic landscape of both online and land-based gaming. Whether you're a stakeholder looking to stay ahead of the curve or a gaming enthusiast eager for reliable updates, GamingAmericas.com has got you covered. Follow us on social media and subscribe to our newsletter for real-time updates and exclusive content. Make informed decisions and stay ahead in the game with GamingAmericas.com.

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